I just cannot use U-Haul again with the call in queue where I cannot talk to a person Several times I had to call, every time the 14minutes crap spew about being open and then a long queue to listen to while I was driving. If you want me to call back and confirm? Pick up the phone If you want me to call to say I'm returning a trailer? PICK UP THE PHONE. If you want to settle something with a card transaction? Pick up the phone I hated the whole online Impersonal business. Do you driver license YOURSELF, we can't take a copy, do this QR code. No. I just will not do it. I have a question? Call this stupid queue that NEVER in 3 calls did I get an answer. WHAT IN GODS NAME would compel me to waste my time and hear those messages again And another thing, if I HAVE to listen to your crappy queue, give me MUSIC, not your endless ads, over and over and over and over and over and over and over and over while I am blowing my mind on no one picking up the phone. HIRE SOME PEOPLE Next time I will go Home Depot. Jees I'll BUY a trailer. I can't deal with this impersonal imperfect time consuming frustrating non-service. The guys loading and unloading were great, but you better have a phone, you better have an email, or you cannot do business with U-Haul anymore. Moves are frustrating enough. I'll cart this crap around on my HEAD, I'll make 101 trips with a mini van before I'll deal with such an impersonal service. PS I owe you $$ on a declined card but I refuse to call your stupid phone number. We have more people to deal with, yes, but my god you have business all day long and computers. DOES EVERYTHING HAVE TO BE IMPERSONAL??? UGG. Hire a few more monkeys do something. The online and queue phone tree are above my frustration level. Frustrated doesn't begin to cover it. HATED THIS EXPERIENCE, we are stupid animals, we have questions, and there is NO ONE that can answer them.NOT ONCE did someone pick up a phone call into uhaul. NOT ONE TIME. And I got different info from the people I did talk to via â€œchatâ€ at 2:20am in teh MORNING hopping I would CATCH a human being. I don't know how people put up with this impersonal stand behind the Line, YOU DO IT YOURSELF but I won't do it again.
Moving Truck Rental in San Diego, CA at U-Haul Moving & Storage of Point Loma
Moving to or from San Diego, CA 92110? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Point Loma.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Point Loma
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Diego, CA.
Cargo vans and pickup truck rentals in San Diego, CA
U-Haul cargo van rentals and pickup trucks in San Diego, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Diego, CA 92110. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Things started out alittle rough. But the employee made every possible effort to get me the rental I needed. No complaints. Thank you
Your equipment and your staff are top notch I've been to this location twice in the last month and really helped me out during a challenging time.
Great customer service! Very friendly and helpful! Outstanding!!
Check in was horrible. I had everything filled out online before my arrival through the app. Still had to wail inline for 45 minutes only for the associate to ask me the questions I had already answered on the app. When I made my reservation I made it for 8 AM but was told I had to pick it up at 10 even though the location opened at 7. If everything is filled out on the app you should be able to show the reservation to an associate in the lot, hook up the trailer and drive away. It should take 10 minutes tops. From the time I got to the location till I drove off was 1 hour. I needed a 1 day rental and only had the trailer in my possession for 24 hours but had to pay for 3 days.
Staff was fast and friendly. Great job.
This location is outstanding! I value good customer service and this location exceeds my expectations.
The experience of the online check in was not as seamless as the video made it seem. The workers at the location were not helpful in assisting us with the check in, and there was confusion about where the keys were located at and whether or not the truck was actually cleaned/prepped for me.
Great service the online app made it easy too. Great trucks and equipment made moving easy. Thank you.
The process was great. I appreciated the extras that were offered to me. Everyone was friendly and professional. Thanks , Barbara
Very easy return.
After the first 10 or 15 miles then begin charging milage
Great customer service. Likeable guys working there
Apply the certificate discount code given to me by uhaul and listed on the contract toward the purchase total as intended.
Everything was good for the most part. The staff was very friendly and knowledgeable. The truck I rented had an issue where when I slowed down, the engine would automatically rev up to 4,000 - 4,500 rpms. It did this a few times, but it was noticeable since it sounded like the engine was getting ready to blow out. I spoke about this with the person who checked-in the equipment when I was finished, so hopefully it has been documented and will be fixed.
The woman at the counter who organized everything was great! Friendly, helpful, and knowledgeable.
The point Loma Uhaul has been our go to for all of our moves and our kids!! Everyone is helpful friendly and we have never had a problem picking up or dropping off our truck even after hours Great facility 5 stars
I should have opened the bed of truck because it had not been swept out. Otherwise my experience was very good
The van still had cigarette butts and trash in it.
The person working the truck pull up service gave away my assigned and reserved truck to another person causing me to go back in line and wait for another 30 min, waiting for another truck and the delay caused me to miss my mover appointment. I am sure he did it to be helpful to the people who got my truck which were highly confused and needed a lot of coaching. It was just bad timing on my part not padding my schedule with the movers.
Just keep up the good job and the good customer service .
Service was friendly. App was not easy to complete in a hurry and the vehicle I received had to be changed out because the battery was dead. I spent 30 mins using the contact less application and car was not operable.
Truck was dirty outside and inside the cargo area. Auto transport license plate was falling off. When I made the appointment I told them I wanted to drop off the auto transport in Houston. They still charged me the full price to take it to Florida. I had trouble the entire trip dropping it off. When I got to Florida they said I owed 2500 for the auto transport dropping off in Houston when they told me in San Diego that I wouldn't be charged extra. This was the worst experience I've ever had moving.
The process was quick and smooth so I have no comments that would help them to improve.