Helpful and very friendly!Brad W.
Customer Reviews for U-Haul Moving & Storage of Port Morris
Bronx, NY 10454
(Off Bruckner Blv)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri-Sat: 7 am - 8 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Fanta B.
Customer did not leave a comment.ramon antonio S.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.Samantha H.
Customer did not leave a comment.Ahmed H.
Very nice gentleman that checked me outBaly H.
Customer did not leave a comment.James S.
We at East Side House Settlement Inc. appreciate the quick and professional atmosphere at this location. The clerks are kind and knowledgeable and the rental equipment we receive are in top shape. We recommend this location and we give U-Hual two thumbs up for a job well done!Ignacio V.
George as the manager at the location 138 Willow Ave. the great manager thereFrancisco R.
Improve the Customer service representative they are rude, increase the staff, increase the accessories hand cart dollies blankets...Andre B.
Customer did not leave a comment.Aquiles R.
Great customer service!Logan B.
Very good but the computer must of been slow because a long time to get printed receipt.Kenneth C.
Customer did not leave a comment.RICHARD S.
Customer did not leave a comment.Kazuki G.
I get extra chargers and wasn't the first time.FRANCISCO N.
Customer did not leave a comment.Oumar O.
Customer did not leave a comment.Carlos G.
Customer did not leave a comment.Dudamel V.
Customer did not leave a comment.Beatriz D.
Customer did not leave a comment.Jose O.
Customer did not leave a comment.joshua G.
Great location excellent customer serviceoscar Z.
Thanks everything was greatMARK Z.
Customer did not leave a comment.HIRAM M.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Jesus A.
I'm so happyJonas P. | Overall Experience
The vehicle was clean but not maintained. The mirror got lose in the middle of the ride and we had to secure it with tape. Also the process of changing the drop off location is not helpful.Aria B.
Great customer service and people are awesome and helpfulJean I.
Customer did not leave a comment.rodney D.
Staff at that time was excellent. Courteous, knowledgeable and very effective.jervis F.
Customer did not leave a comment.Wilson S.
Everything went great because that location is the bestMANUEL P.
This is one of the locations that I frequent. I've never had a situation at all.Thomas C.
N/A Very good experience all went very well. Very grateful for the serviceshaquana D.
Customer did not leave a comment.SABRINA P. | Overall Experience
Customer did not leave a comment.Angel C. | Overall Experience
Customer did not leave a comment.Omar S.
Make sure that the vehicle windshield and mirrors are cleaned.Richard R.
Customer did not leave a comment.RAMARJ A. | Overall Experience
Customer did not leave a comment.Etienne B.
Nothing needs to be improved at this location. It is now my location of choice.Oneil E.
Very good serviceRoman G.
Customer did not leave a comment.jose P.
NOT A THING! YOU GUYS ARE DOING A GREAT JOB, ESPECIALLY WITH "US" THE CUSTOMERS.Carlos A.
Customer did not leave a comment.Jason R. | Overall Experience
I had the service for 2 years and everything went well and my belongings were always secured.Geymy O. | Overall Experience
Customer did not leave a comment.Gustavo T.
Customer did not leave a comment.David L.
Customer did not leave a comment.Jose R.
Customer did not leave a comment.Abdoul Aziz B.
Very good and easy experienceDzenad B.
Make your rental trucks unlimited mileageBarry J.
Customer did not leave a comment.Vanessa O.
You know when you arrive at a business establishment the first person that should have the best Customer Service Experience should be the owner when arriving and asked a simple question wen being a Triple A member she caught like an attitude and her demeanor changed but she needs to change her attitude an be more pleasant after all her title said owner.Julio A.
Customer did not leave a comment.Jose R.
Customer did not leave a comment.Darroold S. | Overall Experience
Customer did not leave a comment.Joseph M.
Customer did not leave a comment.Kyle S.
Customer did not leave a comment.Ray C.
Nothing those lady's at the desk awesome Made my check in and out so easy so fast And the gentleman that gave me the van had it all ready for me all I had to do was pull off same for the gentleman that received the van back when I was dropping off was great Overall amazing super amazing Great pricesJacqueline V.
Customer did not leave a comment.Marilyn V.
Terrible customer service at this location. I went to pick up my truck and the workers, one named Luis was extremely grumpy and rude. Told me i needed to go inside to get my keys for the truck as he did not have them. I went inside and even the cashiers are grumpy. Noone seems like they enjoy there job. There was no handtruck for me even though i reserved it in advance. When i went to return my truck the app would not let me take a picture of the odometer and submit it. I kept receiving an error on the app. The uhaul store was closing as i tried to flag someone inside for some quick help and they waved me off saying there closed. A worker came out the store 10mins later, as we tried to ask a quick question he claimed he did not work for uhaul. Great customer service. Were also were unable to return the keys properly as the lockbox would not close. Overall teriible uhaul locationIsmael R.
Customer did not leave a comment.Kenneth B.
Customer did not leave a comment.YAHAIRA S.
Customer did not leave a comment.Raymond C.
Customer did not leave a comment.Leroy R.
On my last rental the heat vent controls didn't work. Neither did the rear door automatic lock button.Angel G.
Customer did not leave a comment.Shamiah J.
Customer did not leave a comment.Cheray C.
Customer did not leave a comment.Brian B.
Staff is very friendly. Excellent hours. Felt my things were very secure. Enough parking whenever I will go and check my storage.Lexa R. | Overall Experience
Customer did not leave a comment.kizzie H. | Overall Experience
Customer did not leave a comment.STEPHEN H.
Great customer service. Professional, courteous and very helpful. If needed in the future, I will definitely rent a uhaul from this location.Adriane M.
Customer did not leave a comment.Daniel R.
Give Uhaul A+ADAN M.
I think this facility is a very good facility clean must’ve been in there for seven years and when I pulled the dog you would’ve never known that I’ve been in there for seven years no bugs no webs still the same as I put it in thank you U-Haul for keeping myself safe safeVIVIAN G. | Overall Experience
Customer did not leave a comment.Wascar F.
Thank of every staff professionalism and Clean storage in the overall, and easy ways of Moving in and out of the storage room!Migdalia G. | Overall Experience
Customer did not leave a comment.ANTHONYLEWIS S.
Customer did not leave a comment.Alexis D.
Excellent ServiceFausto O.
Customer did not leave a comment.Juan D.
Excellent serviceAntonio G.
1 st. Using this location. I loved the vustomer care. Eonderfull. Everything was right with my day due to this office.. I ll be back...Dora M.
The truck made a loud drawing sound at speed. It was very difficult to drive this way. I needed to wear hearing protection. I was driving 140miles that day.Jonathan K.
Customer did not leave a comment.Khanna S.
Customer did not leave a comment.Roque P.
Customer did not leave a comment.cheryl H. | First Impressions
Customer did not leave a comment.Geymy O. | First Impressions
Customer did not leave a comment.Rafael B.
Customer did not leave a comment.Sagrario M.
None that I can think off they were all great people to work withEven M.
Customer did not leave a comment.Chantel J.
great location and customer service.John C.
Customer did not leave a comment.Cheick C.
Was great experienceIrma A. | Overall Experience
Customer did not leave a comment.Olga T.
Everything was adequate so there's nothing to addCheryl H.
Customer did not leave a comment.Dimitra G.
Customer did not leave a comment.Terrence B.
Customer did not leave a comment.Shohrukh Z.
Customer did not leave a comment.MARCUS M.
Customer did not leave a comment.DEBORAH S.
Customer did not leave a comment.Donny S.
Customer did not leave a comment.Jacob W.
Customer did not leave a comment.Rocky N.
Luis was great. Very helpful and friendlyMILDRED S. | First Impressions
Customer did not leave a comment.Wayne A. | Overall Experience
Customer did not leave a comment.Emily A. | First Impressions
Customer did not leave a comment.Duane D. | Overall Experience
Easy access, great service.Juan M. | First Impressions
Customer did not leave a comment.Jason M. | First Impressions
Customer did not leave a comment.Ciara V. | First Impressions
Customer did not leave a comment.CHENIQUAA T. | First Impressions
I visited this site a day prior to my move in to verify the size I wanted was available at the online price quoted. Everything there checked. After driving 4.5 hours with my loaded truck however, the day I need to move in I open my storage unit to find a gigantic concrete Pilar inside which means the square footage I would be paying isn't what I'm getting!! I was speaking with a lady at the desk about the matter and interrupted by a rude guy who cleans the trucks that said "you'll have to take that up with uhaul"...the fact that the unit was a total misrepresentation of what I was sold meant nothing to either of the representatives inside the store which I find absurd as I find it hard to believe that NOONE there INCLUDING THE RUDE CLEANING GUY knew about my unit as well as any other units that are sold qith concrete obstructions inside!! This matter I hope Upper management will correct at this location and urge them to treat uhauls potential customers with a bit more respect and provide better customer service as all this could have been avoided. I'm now paying for this room and one additional until I find another storage location that opens up with the total square footage that I need!!!CURTISEARL W. | First Impressions
Customer did not leave a comment.LOUIS W. | Overall Experience
The staff is very friendly and helpful, the prices are reasonable and the facility is very convenient.Joshua W. | First Impressions
Overall, my storage experience was superb. Even the restroom was immaculate and inviting, lol. Great staff! Great service! I will recommend this location to anyone and everyone I know looking for storage.CHANCE S. | Overall Experience
Great facility.Always clean and staff was always nice and helpful. Great location as well, with ease of parking for loading and unloading.chauncey t. | Overall Experience
Porqué si uno entraga más de dos semanas antes del tiempo rentado, no le devuelven el dinero que queda a favor del cliente…??? En mi caso entregué el día 14 de septiembre y el pago próximo era el 4 de octubre…. Creo que me deberían de reponerme medio mes de renta…😳😳😳luis j. | Overall Experience
Customer did not leave a comment.Malik P. | Overall Experience
Customer did not leave a comment.MILDRED C. | Overall Experience
Customer did not leave a comment.Jose L. | Overall Experience
Customer did not leave a comment.Hayden T. | Overall Experience
Great customer serviceCHANCE S. | First Impressions
Customer did not leave a comment.DARRIN S. | Overall Experience
Customer did not leave a comment.Jason R. | First Impressions
Customer did not leave a comment.Zina S. | Overall Experience
Dee and George are amazingly knowledgeable helpful they both deserve raiseschanine s. | Overall Experience
Customer did not leave a comment.Cassandra A. | First Impressions
I had my storage room at this facility for 16 years. I'm glad I chose this location. Always clean and the staff was ALWAYS helpful and pleasant!CATHERINE J. | Overall Experience
Customer did not leave a comment.dayvon b. | Overall Experience
Customer did not leave a comment.Chris D. | First Impressions
Needed storage unit when COVID hit and I had to take my kid out of Columbia March of 2020. The staff was helpful in chortle right size storage unit and the building and unit easy to access.Tracey D. | Overall Experience
Customer did not leave a comment.Edilberto O. | Overall Experience
It is possibly my fault as I am used to a quicker moving service and my better option was likely to "move in online" and not have to deal with the counter sign up and its lack of efficiency.Angelo D. | First Impressions
la senorita que me atendio fue amable conmigoElba C. | First Impressions
Customer did not leave a comment.Robert S. | Overall Experience
Customer did not leave a comment.KONSTANTINE T. | Overall Experience
Only comment: There is always a long wait to take care of business because of only one Attendant to accommodate all clients. Otherwise I would rate excellent. Thank You,DELORIS H. | Overall Experience
Customer did not leave a comment.Miriam M. | Overall Experience
Voy regresar ...que pase el cpvid -19.....I will return after a few months ....thankyoiJorge V. | Overall Experience
trudy is so helpful! george and edward, the managers, are very helpful and responsive, too. thanks much!MARGARET b. | Overall Experience
Customer did not leave a comment.NOLAN S. | Overall Experience
Improve in your customer service and stop being rude and disrespectful to the customer. Manger is great, he listen to my complaints and was helpful. Thank youNicholas P. | Overall Experience
Customer did not leave a comment.Tracey C. | Overall Experience
Customer did not leave a comment.allenkalyn s. | Overall Experience
I lost thousands of dollars worth of items I stored in the Uhaul storage unit due to the neighboring unit illegally storing gasoline. It leaked all over my storage items and I am extremely disappointed and sad considering I am a college student who will have a hard time replacing most of it. Not to mention, I am in dental school and had to store some books and notes that were destroyed. The manager did not respond in a timely manner at all and I had to even send him another email since he never responded to my first one. I understand that he may have been busy, but after I sent my second email to him he responded that he was aware of the incident.. so why not reach out to me or respond if he was aware? I am hoping to get a full reimbursement back. When I went to move my stuff out at night (bc it’s supposed to be 24/7 access) I was saddened to see it wasn’t opened bc the elevator wasn’t working. I would’ve appreciated an email from the storage facility letting everyone know that so I didn’t have to drive all that way just to have it closed. When we went the following day and had to deal with the gasoline all over my stored items, it was unbearably hot and proved that this facility unit is in fact not climate controlled. Overall, terrible experience and I will not be recommending any of my college friends or family to store with Uhaul.Kaitlin D. | Overall Experience
👍👍👍✌abdiel r. | Overall Experience
I had my storage for 5+ years. It was always clean and I appreciated that. The staff was always friendly and provided great customer service. The only thing I would change is to have air conditioner in the facility. But because it’s an old building, the cost to install one would be astronomical. Anyway, thank you. My stuff was safe throughout the years.NANCY P. | Overall Experience
The staff has a positive attitude.Carlos R. | Overall Experience
Customer did not leave a comment.HORTENSIA W. | Overall Experience
Was great, everyone was very helpful. Thank you!!!Stephanie L. | First Impressions
Customer service friendly and helpful.Samuel A. | Overall Experience
Thank you for the security of my family and I belongingsSonia P. | Overall Experience
Some of the workers are good and some of the other workers don’t have a right way of talking to people but I got my point across.Gino L. | Overall Experience
Excellent serviceGino L. | First Impressions
Price a little highTyrone B. | First Impressions
noneYVONNE T. | Overall Experience
The staff members were very helpful and patient.Tammy M. | First Impressions
This "Excellent" rating also applies to the U-Haul Storage Facility located at 780 East 138th Street, Bronx, NY. They do need to smooth the 4th floor, especially down the aisle of my Unit #4305.Kyle N. | First Impressions
Very good servicelouis r. | Overall Experience
Great staff and people. Easy in and out. After hours drop off is great and very easy. Nice job.David A. | Overall Experience
Very accommodating. Saw that I had a problem, and stepped in to help. Clean organized environment, and customer conscious staff. I would recommend at my church, and workplace.Annette R. | First Impressions
Very good that they did a good job actually work the manager was super thank you thank you you all for your courtesyJustin M. | Overall Experience
Very clean and organize placeCARLTON L. | First Impressions
Very dissatisfied with the service, had to move to a different unit with better customer serviceDaniela C. | Overall Experience
Thank you!GLADYS V. | Overall Experience
Line too slow early and later in the day. Need to plan for all 3 service isles to be open and staffed when store opens. Everyone very helpful and in good spirits though.David A. | First Impressions
Great customer serviceGraciela S. | First Impressions
Very disappointed as I was led to believe that I would receive a month's free of storage if I rented a trailer from east to west coast... but then was informed differently...joel g. | First Impressions
The best storage,HAROLD M. | Overall Experience
People were more helpful than other uhauls I have been to. The close at 7pm is tight, however. The manager Geroge was really accommodating and had good customer service.MARGARET b. | Overall Experience
None at this timeKirk M. | First Impressions
Store manager George was very helpful and was training a new employee at the same . I even learned some things too. If I wasn't working at the time I will like to work for him. That's a good boss man.Neftali G. | First Impressions
I would highly recommend this Uhaul Storage facility. The staff was very welcoming and went above and beyond to help with my storage needs. My belongings were extremely safe and well protected.Tami N. | Overall Experience
I found the hours too limitedTIMOTHY S. | Overall Experience
great staff very helpful friendly and courteousJOE D. | Overall Experience
Horrible never againJulady C. | First Impressions
Good customers servicenilsa p. | First Impressions
I was charged before feb. 30 and then when I called to receive a refund and empty my unit, I was hung up on. I paid an extra month for no reason at all. Broken glass on the 4th floor.diana m. | Overall Experience
Great place. Would recommend.NATASHA G. | Overall Experience
Great service the staff were very helpful and attentiveJOE D. | First Impressions
The facility kept my personal belongings and memorabilia safe and secured! I thank the team at PortMorris U haul storage for exceptional service!Elliot F. | Overall Experience
Staff we very professionalmary m. | Overall Experience
Elysha was very helpful and understanding. Answered all my questions in regards about the facility. The maintenance guy don't know his name was very helpful as well.Samuel A. | First Impressions
The staff was friendly and helpful. I thank them for all the help they gave me. I'll gladly recommend them.sharon s. | First Impressions
Great customer serviceLASSINA T. | First Impressions
These guys at this location make you feel comfortable and at home. They are very knowledgeable and insightful on every topic concerning storage and truck rentals. Thank you for your professionalism!CHANCE S. | Overall Experience
Es Bueno pero el precio no muy bueno, el personal me trato bien.Auri J. | Reservation
Keep up good work.Louis R. | Overall Experience
Great Service!Ruben T. | Reservation
Goodanthony t. | Reservation
No commentsRebecca J. | Overall Experience
All the above added to my comfort but it get pretty hot in the corridors if their was central air you guys would be perfect 👌🏾John V. | Overall Experience
Muy bien el serviciopura q. | Reservation
Kept up the good workNORMA V. | Overall Experience
Thank youalberta l. | Overall Experience
I have been a customer for more than five years George, the store manager is always courteous and helpful. Its of utmost importance clients are treated with respect. He exemplifies professionalismKIM A. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!