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David D | First ImpressionsSelf Storage Units in Bronx, NY, 10454
U-Haul Moving & Storage of Port Morris
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U-Haul Moving & Storage at Grand Concourse
383 Grand Concourse, Bronx, NY 10451 View Available Units1.3 miles from this location -
U-Haul Moving & Storage of Woodside
2645 Brooklyn Queens Expy W, Woodside, NY 11377 View Available Units3.0 miles from this location -
U-Haul Moving & Storage at Bronx Park
2800 White Plains Rd, Bronx, NY 10467 View Available Units4.9 miles from this location -
U-Haul Moving & Storage of Flushing
3630 College Point Blvd, Flushing, NY 11354 View Available Units4.9 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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There was a lot of damage done to my belongings loads of moldy and smell of wet mildew. I had to throw away tons on clothes and shoes never worn. I was informed that there was a fire however, I gave them permission to go in my storage unit and was told everything was not damaged and my unit did not need to be switched I just needed to pick up my new keys but, that was not the case. If I knew my things would have been damaged and I had to go through all the trouble of trying of reaching out to the insurance company to get my money back for all the damage I would have picked a different storage unit. This one was close to home and convenient but wasted a lot of my time and then was going to charge me for the amount of garbage of damaged clothes I had to throw into their dumpsters.
Brittany I | Overall ExperienceI started my belongings here with a very important to me for many years just to find them covered in rat feces when I wanted to move out. When I told him about it I was asked questions like how long was my thing is there and how many times have I used the unit as if that has anything to do with it the rat infestation in the building. I will be filing an insurance claim and will want my $1,000 for compensation because there are things that I lost with that had rodent feces and urine all over them that I cannot replace.
Pedro F | Overall ExperienceMy stuff got sold when I had the money to pay it and I tried I was locked out system. I tried to call and got no answer for hours and days.
Mouhamadou B | Overall ExperienceGreetings my name is Ms Jewel Parris l Place my fans in your storage as a safe keeping as I move to a smaller place with my sister in 2019. II expected my things to be safe at night. Add that 2 different occasions. I was contacted about my lock's not being on properly and it was open. Which I secured it myself before leaving, after storing the things. Second time they call and said there was some damage to the unit at which time. My daughter and nephew went to the storage. And check everything and change the lock. The third time it was. It was a fire in an upper floor at the U-haul, and it was some damage and needs to be checked at that point one of the managers open up. My unit never got back in contact with me. Never knew what happened they up and refused from the time they had. The firing flood last year never gave me information or the insurance company only to find out on about the 17th of March 2025. After Many phone calls that I received pictures and it was obvious to the eyes that someone obviously burglarized. My unit as I donit's items which is very visible because it's a size of it at the time. Of being store there. We're gone. The bags have been opened shoes. Laptop stains that. We're all over the floor it was obvious that something happened so I'm a dissatisfied customer at this point I trust you w**** as something that I thought to be upstanding and would take care of my property why being Stuart there and that didn't happen? Thank you. And I pray that you'll do better for the next customers.. Ms Jewel Parris.
Jewel P | Overall ExperienceI’ve had for my storage unit for almost 20 yrs and it’s becoming a habit of Uhaul to pass cost on customers everytime this location has a fire. If they took more time monitoring the items being brought in they wouldn’t lose longtime customers
MONIQUE S | Overall ExperienceSúper amable i profesional todos los empleados
Jenny C | Overall ExperienceI appreciate everyone for being so patient with me!
BERNADETT C | Overall ExperienceIf some one break you bumper car or you lights in your propriety and you are not responsible for noting , I need think if I’m going to recommend to some one , if your loading zone have a lot risk to beak your car you need and sing or something
MIGUEL R | First ImpressionsThe young guy— I think his name is Tyrell— has been helping SO much these past few months. He was always so quick to run around and help me with figuring out how to work the access key code, help me unlock the bathrooms, help me find the dumpster, help move the stairs. This guy is so friendly and so helpful and efficient. Truly the nicest UHaul worker I’ve met ever and please tell him thank you!!
Annaliese W | Overall ExperienceThank you for your service.
VILMA M | First ImpressionsClean facility, great customer service, and really nice people in genuine.
PHILIP Q | Overall ExperienceThe storage unit was infested with mice droppings. The dumpster fee was over priced and based on what the manager thought was appropriate from a picture not from actually looking at the storage unit, measurement of size or actual weight.
Joel J | Overall ExperienceGreat storage experience George and his staff are professional and courteous,would highly reccomend
carlos p | Overall ExperienceExcellent not more to say Thanks
Ralph G | Overall Experience