Customer Reviews for U-Haul Moving & Storage of Port Richey
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Port Richey
Debra S. on
Staff very helpful,only thing that would make it easier ,would be able to use the trash dumpster
Jeffrey R. on
The staff is very helpful and the ease of whole process
Danny C. on
When I went to rent the storage unit and told them how much stuff I had they insisted it would all fit and then I went to the unit and the door was so small I could barely fit my 137lb body through
Melissa B. on
Staff friendly but not very helpful. I had a 25.00 VIP certificate they couldnt figure out how to use. 4 days later I'm still trying to resolve.
JOHN M. on
most u-haul facilities have a cart or a dolly to transport the items being stored, however they had none and everything had to be hand carried.
GARY K. on
As a customer who works for United airlines I have been moved by and have used U-Haul many times as that is who United uses I have always been satisfied but at the location in port Richey not at all
David C. on
Professional and also friendly. Thanks. First time using a u.haul for something other than moving a home.
lori p. on
I was very pleased with this facility!
larry m. on
Very helpful trailers in great shape and clean
Richard M. on
very helpful and friendly
Jessica r. on
Moving out of your unit was the worst if it. I've left several messages and no call back
robert e. on
The staff at uhaul took care of any questions i had , were very kind and curteous and yes i will definely use uhaul again !
Patricia D. on
n/a. did not use this facility
Elvis B. on
Upon pick up in KY ,confirmation was made but driver did not show up until 2 days later. No reason given. Storing facility in FL caused roach issue. Customer service was rude when service terminated.
carol g. on
Staff was very pleasant and helpful. Indoor storage unit was easy to access.
Bruce f. on
The truck I got smelled like someone was smoking a cigar in it and there were ashes in the cupholder! I told the person about this when I returned the truck!
Gregory O. on
The ceilings need to be cleaned and painted as awful debris falls from ceilings.
Joel R. on
Elvis B. on
Fast and friendly service. Will go back if whenever need it.
Tony C. on
Celest and her Regional manager did an excellent job resolving a issue I have been experiencing for many months. I had previously had erroneous charges associated with a U-Haul U-Box rental I made.
Don M. on
Very Poorly run Operation!
Dickie A. on
Tim does a great job
Glen A. on
The delivery was nine days late. We are to have $50 a day reimbursement. Have not gotten the credit card report yet. It is fair.
Cory S. on
The manager charged me for gas after their employee changed the amount and intialed the contract and I left the contract infront of the gas gauge and took pics and showed him and still ripped me off!
art m. on
a good deal
Taniquia M. on
I had problem from the first day and it continued I got a storage on the 6 the I was locked out 3 times due to staff error and I removed my items on 6/20 and the Gen Manager refused a refund for bad s
Donna s. on
Thank you for such great customer service
PHILIPPE K. on
The facility I had my unit at was the original office. Without notice the office moved, the manager changed but I was getting sporadic billing statements (every other month) with the old managers info
luis s. on
A young female employee, show no respect or empty when I was told I wasn't in the system and asked me to leave after someone cut my lock without consent, apparently looked like a break inn, nightmare!
Jesse B. on
Low rating due to it took two days after they said shed was available to me just to get them to open it then when they did it has someone else's stuff in it while my stuff was getting rained on