Customer did not leave a comment.Gene M.
Customer Reviews for U-Haul Moving & Storage of Rock Springs
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KAREN W.
Customer did not leave a comment.MCKENDRA G.
A stand for trailer tongue would be a great one. Also it would not hurt for a different ball hitch.David P.
Charged $100 extra and and accused me of using the dolly, ill leave my belongings behind before I use them again.Hayden M.
Took an hour to get passed your dog shit website. Then your cheap locks won't work in Wyoming where, SUPRISE!, it gets cold at 6500ft in the mountains in December. And then the manager wasn't at the facility to help us even at opening time. The regional manager guy came to get the locks open and all of a sudden it's my fault I don't carry a crack torch to warm up your locks that aren't suitable for our climate. And this is the second time I've used uhaul and in both times I've reserved the 26ft unit but somehow the wizard running the center street facility and doofus running the foothill one, decide I'm not worthy of it and give it away. Fuck me right? I'd rather move my 3000 sq ft house across country, making as many trips as it takes in a smart car while riding with a Great Dane that gets car sick than use your service ever again. Thank you for reminding me that I apparently deserve some sort of punishment for something I've done in a past life that involves dealing with yet another giant company that can not seem to figure out to to make a website that doesn't suck so bad Hoover jealous. I'd rather rip my dick off and throw it into a River than use you again. Thank you.Austin Q.
Customer did not leave a comment.RANDY S.
Have friendlier staff, not rude. Ensure the locks on the keyboxes are correct and work without needing to use pliers.Erik L.
I don't know how it could be better.carol V.
Friendly staff! Took good care of us and helped get on the road quickly. I appreciate their time. Thank you so much.John M.
Customer did not leave a comment.JAMIE NICOLE G.
Customer did not leave a comment.Rebecca K.
Customer did not leave a comment.Michelle D.
My issue isn't with the location or the service. Paul was amazing. But I had the equipment for less than 24 hours. In which case I rented it Saturday afternoon and returned it Sunday morning. Which Paul had told me was perfectly fine. Uhaul charged me the cost of the rental and insurance. I returned it and did everything online the way I was instructed to do so when I returned it Sunday morning. And then you guys tried to charge me for 3 days. I didn't even have it a full day. This is unacceptable and ridiculous.WILLIAM L.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
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We ship across town or accross the world!
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