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Christopher B.Customer Reviews for U-Haul Moving & Storage of Scranton
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy drop off, very efficient
Joseph G.I rented truck in person on Friday in the store for Sunday use. I did the express but it would have been nice to show Drivers License and credit card on Friday and just pick up instead of waiting in line on Sunday. I was first in line so my wait wasn't long but there was a long line behind me.
Ken L.Staff was friendly and knew their stuff. Services provided in a speedy manner. Return drop off was easy and quick.
James I.The young lady behind the counter was very personal able and pleasant to talk to.
elizabeth erin W.I picked up the first truck and I did notice that the trucks break was hanging down and I did not say anything as I thought this was normal because of the sign above it. However, after I loaded the truck up and began to drive it, it broke down in the middle of the street. I had the police come and assist. The place did come and have to bring the truck back to the facility and then had to give me a new truck. This delayed me 2 hours in getting to my location. I then also had to reload the new truck. No one assisted me and in switching over our things. The manager did state that they were sorry and they should not have given me this truck seeing the condition of the wiring and the parking break in the condition that it was in. No one offered any kind of compensation, which clearly should have been offered to me. Also, some kind of assiistance should have been offered to help now move the items into the new truck, especially being that this all could have been avoided if your mechanic would have reported that the break was not proper in the first place. I was very disappointed that nothing was stated to help us in this way. Someone should contact me and reinburse me for something.
Kim L.Very easy to work with and very professional.
David W.Easy to schedule, pick up and return.
Christopher H.The vehicle although was a newer model. There were nicer, cleaner, and newer style vans available but they gave me a van that someone spilled something everywhere. The passenger window would go down but not up sticky. I washed the van, vacuumed, cleaned the windows ECT. It wasn't disgusting by any means but the windows were absolutely terrible hazy ECT. That's only recommendation. Windows especially to help with seeing, driving, and avoidance of accidents and promote safety at all cost
edward jr M.They were all very professional and friendly
JOSEPH C.I was accidentally charged for fuel and a second day. I disputed the fuel but didn't catch the charge for a second day. Luckily the gentleman that helped me did. Thank you again for seeing that and fixing it on my bill.
Thomas M.Very helpful and knowledgeable. Explained everything to us that we needed to know. Friendly and professional. Easy to work with.
Vic D.Manager was very knowledgeable and professional. Excellent customer service from all the staff they really went out of their way to help us. Thank you
Joel J.Some of my boxes that were in the "attic" were wet on the bottom somehow. It was pouring rain on the traveling to our location. No, they were not wet when loaded, as we backed the truck up to the garage and nothing got wet that way.
Richard T.4 different charges you guys charged me 132 dollars absolutely bullshit never will go here again and will make sure no one ik does this place is absolutely a scam taking money and extra charges lowlife run down place
Matthew P.Everything was perfect for me Thank you so much.
Massiel I.I was quoted 77 dollars and then he said no it would be 98 dollars. It ended up being 139 dollars which was not the agreed upon amount. I am very upset.
carlos A.Don't use the app for pickup or drop off. Very cumbersome and tedious. Could have been in and out twice as fast the old fashioned way.
William H.👍👍👍👍👍👍
Amir M.Each individual but that works there are very friendly and respectful. They are very knowledgeable about all areas of the job. The service is very quick and effective. Yes I will surely refer this location to anyone.
JAMES H.Great experience thank you
Rob W.Staff was helpful and friendly. Truck was clean and performed well.
JAMES M.The gas tank read exactly half but the paperwork read 9/16. I was in a hurry so I didn't say anything. When I was finished moving it read 1/4 tank I put $50 in and got it barely to 1/2. I understand gas prices is like whoa but I feel $50 should have gotten me more than 1/4 tank. The brakes squealed with the slightest amount of pressure applied and while breaking and going downhill the engine would rev above 4000 rpms.
renita marie S.Just a little clean inside the truck. The driver cabin Please. Is not my first time renting from here. But this truck was nasty. Customer service are great. I give them a 10++++++. Very friendly
clara R.The people are so helpful and polite I will only use the 7th Ave Uhaul in Scranton
Edith S.Wonderful experience. Price was fair and everyone I dealt with was extremely professional.
Michael B.Keep doing what you are doing
decklon B.Due to a mechanical problem in my pickup truck,I only got a few miles down the road and had to return the trailer to your facility. I didn't get to pick up my mytruckfixed. . I will go back to your facility to rent the trailer again once I get m
Francis L.Excellent customer service!!!
Michael L.Entirely fantastic experience, everyone involved deserves a raise
Ted H.Jim was very accommodating and made the rental process easy.
Tim B.Wish I wasn't charged $17+ dollars for being short a gallon or less of gas during this tough financial times. It looked like 3/4 to me.
Chloe P.Terrible service!!@ the manager was 100% rude all the way around! Would never recommend this location! The men at counters were good help manager needs a new job!
Melissa R.Very nice place
Michele P.Customer service great, the floor of trailer wet and muddy.
Ted K.Customer service is Top notch!
JEREMIAH N.Nothing that I can think of. Everything went very smoothly. Demeanor and helpfulness of the counter person (don't know his name) was refreshing.
John G.I think it was a little expensive. I only had truck from 10-2 o'clock. Picked up a sofa and brought it back before 2 o'clock. My destination was 25 miles away. Took the insurance.
Lori S.Everything was fine
Robert G.Front end people were great Very helpful
andrea T.Employees were very kind and courteous.
Michele P.This U-Haul center has always given excellent service and I have been using them for 5 years.
Barbara P. | Overall ExperienceHad to send my aunt to do my paperwork I was moving two states away with the moving company and I got to the Uhaul after the office was closed But my aunt was able to do everything before Uhaul closed
Minerva G. | First ImpressionsEveryone I talked to during the pickup and drop-off was friendly and helped me like I was their friend for years. Best ihaul experience I everhad.
Jeffrey T.Great custoner service
Kevin B.Staff very helpful and polite would use again and again
Lisa L.I have been using Uhaul, trucks, and storage units for 10 years. The staff is always friendly and helpful, like a part of my family.
MELANIE R. | Overall ExperienceGot charged $35.65 for gas even though I brought back with more gas than I left with did get it taken care of but if I didn't look at my bill I would of never known
ROBERT M.Staff is helpful and friendly.
James T.They were very good. Helping me make changes quickly.
Jean W. | First ImpressionsI had to throw out a very expensive memory foam mattress topper and multiple pieces of bedding because of rodents in the units shredding them for nests. If not for that, I’d have given five stars.
alycia g. | Overall ExperienceJim and his staff at 7th Ave Scranton Pa were excellent. Always and friendly and understanding . I had some financial hardship in my 3 years of things in storage and they did everything they could to help me find a solution. Can’t thank them enough
SUZANNE S. | Overall ExperienceN/A
daniel b. | First ImpressionsAwesome very kind helpful
Clarence S. | First ImpressionsI love using U-Haul, and their bathrooms are always super clean.
SHEYLA V. | First ImpressionsExcellent customer service
Byron G. | First ImpressionsLast minute purchase of a unit. Excellent staff and assistance!
Janice D. | First ImpressionsVery well managed! Kind snd helpful staff every time I went there! Supports their military!
danielle m. | Overall ExperienceThe people in this place are horrible and have no Customer service. I was told the the big door close at 5 so to bring my fridge ,dryer, couch’s and washer before the door close .Arrived there 4:40.took every thing out my uhaul just had fridge and washer left .. It’s 4:54 a employe come and say the door closes at 5 . i replied yes i know it 4:54 . Employee says well i’m closing it now . mean while i got my fridge and washer still in the truck.. Tells me to hurry up im closing these door now . instead say hey you need a hand or hey boss you got 5 min left .. as i’m being the washer in he tries to close the door . Point of this comment is learn how to speak to propel because i could of been having the worst day of my life and reacted different.. then the employee says i’m mad because he has to get a new fridge .. Better Customer service
matthew t. | First ImpressionsThe manager was rude but everyone else was helpful. We paid late fees twice due to a uhaul system issue. We asked about it and received nothing but a literal shoulder shrug as the person walked away.
David S. | Overall ExperienceStaff was very helpful. I have no complaints with this facility is keep clean. I would recommend this facility to anyone.
Vicky C. | First ImpressionsThey did not have a dumpster to throw out stuff that was not needed which is one of the things that you claim to have online
john p. | Overall ExperienceJim was incredibly helpful. Great experience.
DEBRA W. | Overall ExperienceFantastic storage units very clean affordable. Excellent staff very helpful.
Anita M. | Overall Experienceindoor facility is very clean
Christopher W. | Online Move InVery happy with Uhaul and I will definitely continue using Uhaul.
Esther S. | First ImpressionsThe rental prices have risen at least twice since I first rented my unit.
Mary B. | First ImpressionsJim did a great job explaining everything they needed to know about the facility and my storage unit very knowledgeable
donald p. | First ImpressionsThanks for the convience
William E. | Overall ExperienceFacility was never locked when I went in - never needed to use the card to swipe in. The bathroom in the building was not usable and looked not to have been cleaned in quite awhile. The storage unit itself had falling debris from the ceiling inside of it (insulation) and bugs. We have used this uhaul for the last 3 years and never had any of these issues before.
Kellil E. | Overall ExperienceThe Manager Jim is a very Knowledgeable person and a true Professional 👍🏽
Luis R. | Overall ExperienceNone at this time
Michael R. | First ImpressionsThey are charging me to date August 10 when the move out date was July 29 th this is not right. I talk to a man that agreed on the date. I called today when I got this survey and a lady was rude and hung up on me.
Jane K. | Overall ExperienceCourteous & professional staff.
Kenneth C. | Overall ExperienceGreat place
Jose F. | First ImpressionsClosed out my storage and still was getting charged a few days later. I had to call them and then they finally closed out my account.
Quanique G. | Overall ExperienceVery very long wait to talk to anyone or buy anything.
David S. | First ImpressionsThe only complaint I have is that we were in an emergency situation and only needed a unit for 5 days. We ended up only keeping it for 4. I think that we should have been allowed a reduced rate on the rental. I did request this was told they will only rent by the month. Deanna Knapp Cardineau
Deanna C. | Overall ExperienceVery professional and courteous I would recommend this location to anybody it was a pleasure doing business with you
Georgina M. | Overall ExperienceThe manager was very helpful at every turn and the help was very appreciated.
Yolanda R. | Overall ExperienceEnjoyed your awesome and fantastic services. Thank you.
daniel w. | Overall ExperienceNothing less than the very best at this facility.
Edward R. | First ImpressionsThe staff were very cooperative, courteous, & professional. A pleasure to deal with.
Ed K. | Overall ExperienceEl manager y la muchacha hispana que trabaja ahi muy buena y excelente como explico y trabajo conmigo gracias 🙏
Octavio R. | First ImpressionsEverything was incredible but the bathroom could have been better maintained
Whitney S. | Overall ExperienceJim/Jake/and one other were very friendly. Rented a particular size unit months in advance however after flying in from out of state to get the storage unit rental they apparently only had one unit (smaller size) available (not sure of why Uhaul accepts reservations if units cannot be available). Jim was very understanding and helpful to ensure my fee was not greater than my reserved unit/fee but I did need to return when he was working to inquire about the adjustment because apparently the unit I was placed in was on the lower level thus more expensive despite being a smaller unit. I’ve seen chats/reviews with uhaul having similar situations where unit reserved was not available upon clients arrival (bad business model if I’m being honest) Second issue was corporate did not have my unit area programmed thus for my 3 day window to move my students dorm stuff into storage I was getting access denied when swiping in after hours and to no fault of their own the local staff could not fix as it needed to be programmed by headquarters in Arizona (ironically where I live) Overall I made due and had to work around my students finals week daytime schedule to make multiple trips to uhaul vs being able to do it through after hours access (because of above access denied). Apparently this was the only unit with this problem in the building Again staff was great, unit was clean (did have a rat trap in it but I assume that’s in all lower levels despite being indoors and in temperature controlled areas)? But the reservation business model/lack of contingency options for my not so unique situation I would have expected more from uhaul and honestly for the accommodations I (as the client) had to make just to make my situation work because of a uhaul issue. I appreciate the opportunity to voice my experience and hope it may have a positive impact for change for the next uhaul client that shows up to the desk in the same or similar situation. Kind regards AW
Anthony w. | First ImpressionsI have and have had several storage experiences in several states. This facility is the best in terms of cleanliness, affordability, and efficiency. A major plus for an older gentleman like me is the convenient location of a restroom in the storage areas. Thank you for providing such a great customer-friendly facility.
thomas s. | Overall ExperienceKeep Up the Great Work!
Helena M. | Overall ExperienceThe gentle man helped me find my storage space!
Antonia L. | First ImpressionsI would use them again if need be
Charlene K. | Overall ExperienceOnly wish I had seen a map for where my storage unit was located prior to reserving it.
DEBRA W. | First ImpressionsI signed up for another unit in February and was unable to get one, nobody ever answers the phone at the storage unit, and they are extremely understaffed.
Wave Form S. | Overall ExperienceWas extremely Impressed with my overall experience
Luis R. | First ImpressionsTuve mis pertenencias por 20 meses y las encontre tal como las deje, esperaba verlas llenas de lama y polvo y no fue asi. Las intalaciones tienen aire acondicionado y la fonitura se conserva y se mantiene en buenas condociones. Gracias!
Jenry C. | Overall ExperienceI was told when I opened the unit that my account would automatically draft payments because my payment info was on file. It didn't, I was charged a late fee. Additionally, I couldn't put the lock I was made to purchase on my unit because the door was so crooked.
BRITTANY T. | Overall ExperienceAll employees at this location were very helpful and friendly. It was my first time renting a space for my motorcycle and they helped make the transaction very easy. They went above and beyond in their customer service as well. Thank you very much.
MICHAEL D. | Overall ExperienceThis storage was good except my stuff got a bit of mold as if water got on it possibly from upstairs when they mopped the floors. Light filtered through one section and that's where I found the moldy substance. I left a message but never got an answer. I couldn't get there in person to talk to a live person about it. We now have a bigger one more money with what we found as ponds in front of it filled with water after rain. We can't get out without one of us stepping into part of it. How do we load, unload without getting wet? Then there's the people who take over the isle with their dirt bikes, truck and little girls walking and playing around the dirt without shoes in their pajamas. That needs to be corrected asap
LINDA F. | Overall ExperienceThe man that helped me was extremely nice and patient. I appreciate it. Thanks.
Marissa M. | Overall ExperienceLack of clear direction to init #, stairs with no service elevator
Patrick Q. | Online Move InNo matter what I needed from this location, staff was always very helpful. I’ve been coming here since 2015. Great customer service.
Glorivee R. | Overall Experiencei'll be back in june\july. i have room in my apt now for everything. but plan on moving out in august. everything was fine at the facility. thank you.
Noel N. | Overall ExperienceAbsolute worst experience with uhaul i will never use another storage facility with this company again. Will never recommend uhaul storage units if I could give zero stars I would.
Crystal L. | Overall ExperienceI will have my unit for 5 years in May 2021. I do not have to worry about any damages, rodents, water damage etc. The building is very clean and well maintained. When there was a water leak, above my unit , it was fixed immediately. Great customer service Thank you.
CAROLE L. | First ImpressionsMy only issue was waiting 30 minutes, maybe a few more, to check-in and receive keys to my vehicle.
JENNIFER C. | Overall ExperienceI always use U haul, there's no one better!
Stephanie L. | Online Move InUnit 2034 the pipe that is in what i would consider the ceiling area needs to be repaired. As my stuff was wet when i went to check on my stuff and now i have lost some important papers to me.
Stacey P. | Overall ExperienceThe whole process was easy from beginning to end.
MARTIN M. | Overall ExperienceThere were signs saying we had to be sure to check out when we left, and it would have been helpful if they explained what that meant.
Christel H. | Online Move InSelf storage hours could be lengthened. Other than that, no complaints.Staff is friendly and helpful.
patrick l. | First ImpressionsVery impressed with the cleanliness of the facility. Well done.
richard l. | Overall ExperienceEverything was great. You guys were such a big help! My only issue that I had was customer service. I had to quickly move for military reasons and I had to change my order a few times and it just seemed every time I called I was bothering this particular guy, he would even sign over the phone, kinda rude if you ask me but there was this one guy I can’t remember his name I think he was Spanish, he was amazing such a great guy! The other one not so much. I give you 10 stars for everything else but 2 for customer service.
Alexander V. | Online Move InVery friendly and very helpful to a first time user. Would recommend to family and friends. Thank you for helping me out.
joanne h. | Overall ExperienceI still have not been able to store my belongings ...I had an illegal lockout and don't have my belongings.
Yolanda R. | First ImpressionsJim is awesome and took great care of me! I'd definitely use U-Haul of Scranton again when I have the chance. Thank you Jim.
James H. | Overall ExperienceEveryone there is very nice and very helpful. Thank you
karen m. | Overall ExperienceThis facility was very clean and well maintained. Excellent staff.
john C. | Overall ExperienceJim M. and his staff was informative and great would definitely refer and use again if needed
Kenneth D. | Overall ExperienceThe staff was always friendly and professional!!
Lori F. | Overall ExperienceI look forward to receiving my refund for my last payment.
laura k. | Overall ExperienceI only have all good to say about this Storage Facility. Friendly Staff, Compassionate to your needs, Comfortable to talk to, Professional at all times, Very clean place, storage unit. always safe. I would use this facility, Always. Thank You, U-Haul @ 7th Avenue. Scranton, PA
sheyla v. | Overall ExperienceEasy access. Carts readily avail. Very clean and secure.
donna t. | First ImpressionsStaff members were all very rude to me. The only time they were nice was when I was signing up. Then told me I had to buy a special lock From them and when I was walking around a lot of lockers had regular locks. My card never worked when I told them they said the magnet strip wore out when I never used it. Hopefully this helps someone
Mohamed A. | Overall ExperienceStaff was always great and problem was solved with just a phone.
Joseph S. | Overall ExperienceEveryone of the staff were professional and polite and very friendly it made my move very easy I would highly recommend them to anybody that had to move and store their belongings
Georgina M. | First ImpressionsJust didnt get the u-haul welcome and satisfactory goodbye
nathaniel c. | First ImpressionsEverything was great but as you drive back around to the storage there was a lot of garbage on the ground. It looked a mess and disgusting. Glad the inside was clean.
Jeffrey L. | Online Move InI wasn't told that both keypads had to be used to enter that building and I had to go to other building to get help. Also had to come back with scissors to cut the zip tie on unit.
Debra W. | Online Move InI reserved my unit over the phone very easily. When I drove to the location for the first time, check in was quick. Staff explained everything very well. I made three trips and was done.
john f. | First ImpressionsI will definitely be using your services again!!
Scott D. | First ImpressionsVery friendly staff, very helpful, they make sure all your needs are taken care of. Too notch service A+
Ray K. | First ImpressionsJim M (the manager of the Scranton, PA location) was extremely helpful and provided great customer service. There were three dead mice in my unit when I took my furniture out. The facility itself was well lit but there are no lights inside the storage units which would be helpful when trying to find things in there The facility itself was well lit but there are no lights inside the storage units which would be helpful when trying to find things in there
leslie j. | Overall ExperienceThe staff was polite however I explained that I needed a storage space to fit a 2 bedroom and what was going in it in detail. When i went to load the space it was extremely to small and the next day i had to go back pay addtl money and get a new space and was only given 2 addtl hours with the truck. I will most likely use a different storage company if needed again. Also the prices are entirely to high the only reason I kept it ia because of the pandemic where going through and the time I had didn't allow me to use another company.
emerald c. | First ImpressionsHelped me pick a better location
JANET C. | Online Move InStaff were extremely friendly and understanding. My only wish is that it was 24 hour access without a fee
christopher c. | Overall ExperienceWell worth it
Tom G. | Overall ExperienceGreat!
Shannon G. | Overall ExperienceI would use again
william b. | Overall ExperienceSTAFF WAS AMAZING .
ciara p. | Overall ExperienceVery clean and neat. Only issues was no light inside actual unit and price could've been a tad bit cheaper.
Christina M. | Overall ExperienceAn extremely well organized operation
Micheal M. | Overall ExperienceMan helping us was super helpful and friendly.
Rebekah S. | First ImpressionsStacy the manager was very helpful with everything
david u. | Overall Experiencevery well equipped with everything you would ever need to move or store anything. The employees at the facility were extremely helpful and polite. Would highly recommend
john a. | Overall ExperienceJim, Eduardo and Nathan were extremely helpful to us during a very stressful storage move which took place last minute, during the Thanksgiving holiday. Thank you for all of your help guys! Happy 2020
Nash R. | Overall ExperienceThank you
frank p. | Overall ExperienceUnfortunately there was a fire in my building. I had to move temporarily. Uhaul had everything I needed all in one place. So convenient and they staff was extremely helpful.
Sherri B. | First ImpressionsManager and office personnel were exceedingly helpful
Jose F. | First ImpressionsEverything was good but it was just too much money
tadeah c. | Overall ExperienceI was very happy with the service I received. The staff was great so very helpful will definitely use U haul again
Priscilla B. | Overall ExperienceVery helpful staff.
anita m. | First Impressionsthey didnt have my storage unit but found one ad there gonna take money off every month.which was great
debra p. | First ImpressionsOur experience with UHaul storage was exceptional. The staff was friendly and the location was always clean. Definately worth every Penny!
Rony T. | Overall ExperienceMy stuff for perfect
Nuria R. | First ImpressionsWe like the idea of having a storage unit inside, the security and the insurance. The people there are very helpful and freindly. We would recommend this facility to everyone.
warren k. | First Impressions.
kristina W. | Overall ExperienceI just wanted to say thank you to Manager Jim Mazonis. He helped me in tremendous way after forgetting the key to my storage locker. The place is filled with caring customer friendly people.
michael b. | Overall ExperienceBoth times I was there, it was a pretty long wait at the registers.
Tamara W. | Overall ExperienceGood experience
Kevin H. | Overall ExperienceThe staff at this location go above and beyond for their customers. I highly recommend this place for all of your moving needs. Great job to everyone who makes this exceptional team!
Jacqueline V. | First ImpressionsI really appreciated your help with your storage facility, I felt very fortunate to get the space I needed as it was a short time frame for me to move, thank you
Theresa M. | First Impressions.
Joey P. | First ImpressionsGreat customer service and employees!!
Zinnia M. | Overall ExperienceExcellent. The guys showed up on time and completed the job on schedule. Thanks. Donna Dixon
Donna D. | First ImpressionsOutstanding customer service!!!
david a. | First ImpressionsVery clean facility & A-1 service!
Valerie D. | First ImpressionsThe staff were very professional and courteous at the Uhual storage facility of Scranton
Evelyn E. | First ImpressionsFriendly staff and fast service. Have done business there over 3 years and a good experience each time.
Daniel M. | First ImpressionsGood
michael b. | First ImpressionsThe salesman/manager went above and beyond...very satisfied. Been dealing with them for 6 years
RICHARD R. | First ImpressionsGreat made everything nice and fun.
vera c. | First ImpressionsPrompt and respectful service is provided, and the facilities are user-friendly.
Cyrus O. | First ImpressionsA good experience the service reps were very helpful
christina s. | First ImpressionsChrist was very helpful and very polite. I would recomend this to anyone for any service to do with U-haul in Scranton. Place very clean.
Vicky C. | First ImpressionsThe staff was very helpful and polite. The customer service was excellent.
Sharon Z. | Overall ExperienceVery helpful.
william m. | Overall ExperienceN/A
Alicia C. | Overall ExperienceKind, helpful, polite
Sharon Z. | ReservationMike at the desk was great. Very informative and unsold me to a bigger more convenient unit. Other than a long waiting line it was a good experience!
Gregory M. | First ImpressionsExcellent service...would highly recommend
leo n. | Overall ExperienceVery helpful
william m. | First ImpressionsNo complaints.
william t. | Overall ExperienceExcellent service, efficient, knowledgeable, eager to help me
john H. | First ImpressionsI was pleased with everything .
Abiola M. | Overall ExperienceI truly think that staff associated with this facility were spot on THANK YOU
Beverly m. | Overall ExperienceThe unit was clean and large enough to suit my needs at a great price. The staff was friendly, courteous and helpful . Thank you!
Lee K. | Overall ExperienceGood customer service and very friendly. Everything went smoothly and our last minute adjustments were accommodated. Ty
Debra W. | Overall ExperienceGuys were great helpful,courteous, I'll stick with from now on. Keep it up guys attitude like that doesn't go unnoticed!!!
Dionicio A. | ReservationJim and the crew are always top knotch, some of the best professional customer service I've ever known. Very well kept, and furnished establishment, not to mention very competitive rates on storage.
edward r. | ReservationHave used other storage facilities in other towns and this was the best !
PETER N. | Overall ExperienceVery pleased with the facilities and the staff great experience thank you
rafael r. | Overall ExperienceA beautiful storage facility with friendly and professional staff!
Cheryl C. | Overall ExperienceThank you for your assistance during the time leading up to until the closing of my rental.
heather t. | Overall ExperienceThis location took great care of me as a customer and my belongings at all times. Any problem I may have had they always put me at ease. And had a fixable solution. Thank u guys. Jim.chris and Mike
NAOMI T. | Overall ExperienceVery poor service
Shakema F. | ReservationI had to schedule another date & time. Haven’t seen the unit ....so until I’ve seen the unit won’t comment. Customer service was professional.
rose l. | ReservationThis was the best experience I've ever had renting a U-haul trailer. Staff was able to provide us a trailer at an earlier date, than we had originally planned, All went very well.
ALBERT d. | Overall ExperienceGreat facility. Staff knowledgeable and very helpful!
Florence A. | Overall ExperienceVery efficient and well run.
Henry R. | Overall ExperienceVery helpful thank you.
Michelle P. | ReservationGreat staff.
bernardino r. | Overall ExperienceNothing more to say!
TAMMY W. | Overall ExperienceVery easy to book on-line. Fair prices and pleasant employee in the store.
george k. | ReservationEveryone was extremely helpful
MARIANNE R. | Overall ExperienceEverything was excellent including the loading by Johnny on the spot and unloading.
richard p. | Overall ExperienceThe staff was very courteous and helpful. The facility was very clean and easy to maneuver in and out of.
sandy s. | Overall Experienceemployees were very friendly and helpful. Facilities were well maintained.
Donald H. | Overall ExperienceThe guy who took care of us at the counter and sign the slip was very helpful knowledgeable friendly can't remember his name right now sorry but please check the slip he's a good guy
Edward H. | Overall ExperienceCarts were handy
Susan F. | Overall Experience