Fantastic customer service, very accommodating and polite and professional. Great location!!
BRENT SCustomer Reviews for U-Haul Moving & Storage of Shawnee
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Update your address on the website and make the customer entrance a little more noticeable. Main points to this outside of the constant praise I can give about my visit. I walked in with no reservation, the young lady was super sweet. She was able to accommodate my needs promptly and professionally. Her customer service skills were on point. When I went to get my equipment the manager who helped me was friendly, quick, and professional. All in all my experience was so exceptional I will ALWAYS look to this location when I need UHaul
ANTHONY CVery good customer service. Everything was clean and rental process was smooth and simple. I would definitely recommend this facility
TODD LIt was a nice facility… big with no real signage so finding the actual desk at first was tough. Otherwise it was a typical U-Haul.
CAMERON MReally nice friendly manager!!! New clean location! Was a little skeptical first when I saw this huge new U-Haul center! Happy to get a new clean fully gassed cargo van! Will now use this location often!!!
MARGARET MSuper clean, customer service is top notch! Very friendly, professional and knowledgeable.
Christy RThe pick up and drop off process was a little confusing but that was probably user error.
Leonae DMake sure the gas tank is full when a customer comes by to pickup the truck. In my case the tank wasn’t quite full when I received the truck but I had to make sure the gas tank was full when I returned it.
Robert KNothing but the guy that helped us was amazing even though we were underprepared and some of the last customers of the day.
Daniel A