Customer Reviews for U-Haul Moving & Storage of Sherwood
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Sherwood
James C. on
Great customer service ??????????
Edward C. on
I find that it's very unfortunate that you wont credit the extra gas I put in the truck when I brought it back, but you certainly don't mind charging me for gas if I don't leave it as full as I found it. This is a very inequitable policy!
Crystal W. on
I was double charged when the staff neglected to check in the tow dolly. They didn’t bother to call me to advise of the situation.
Lawrence T. on
Thank you Ja
Kathy G. on
Can not think of anything
Teneka K. on
Customer service was outstanding and the location was neat and clean.
Shawn R. on
Have more people at the front desk.
Alan M. on
The service people we were directly in contact with were courteous and prompt. Recommend better signage in front of building face and inside to better direct customers on how to enter and exit store.
Brandi R. on
Much better experience with drop off they were clean and friendly was out of there in less then 10 mins
Rosa S. on
This is the best u-haul in our area. The people are really great and they always have what is needed. The prices are very reasonable!! Thanks
Lisa D. on
Very good staff—. Always helpful.
Don V. on
The truck was a little hard to start and sometimes I felt it might not start.
David M. on
Excelente
Briana M. on
Excellent customer service through my whole moving experience! Will always be my go to for affordable & convenient moving!
Stephen H. on
The move went very well. The truck was ready as promised.
Brenda R. on
Well they did a good job!
Brenda R. on
Well the did a good job!
yolanda h. on
My experience was pleasant. I would definitely use again.
joey m. on
The only problem I had was that my storage was on auto pay , but one month the payment didn’t process because of unknown reason and yes the money was in the account and they charged me a 30.00 late fe
john e. on
Outstanding
lakisha s. on
Awesome job
MIKE M. on
Good storage facility!
Pamela k. on
U-Haul Moving and Storage was very accommodating and customer friendly. Very helpful !
Jason J. on
Our unit was climate controlled and it was always nice and clean in there but we finally got our shed at our house fixed up so now we can use it but I would highly recommend yall to everyone
Molly R. on
Staff is very friendly and nice. They know what they are doing and are very friendly and outgoing.
Brad E. on
Too expensive for a storage unit Imo... It was a good deal to be included into the move to get 1 month free but at $140 a month it's definitely overpriced by about double... Good unit tho
yolanda h. on
Staff was friendly and helpful.
Malik W. on
Great
TAHLIA r. on
Great 4 years
Molly R. on
Great facility. Staff very knowledgeable and friendly.
freda w. on
Very good service.
schirmaine m. on
None
john m. on
Very friendly, efficien, clean and fast!
Rhonda S. on
Their services are wonderful!
Robert B. on
Store was clean and staff was helpful and courteous. I have used many U-Hauls over the years but this was the best to date.
Elatisha B. on
The staff was very helpful and my unit was perfect for keeping my items.
Brent G. on
Moving is very stressful but Manager Ray and team went out of their way to help with every step! I have not had a better experience with any company in my lifetime! Ray runs a superb business!
Pattie D. on
It was great
DEBORAH W. on
Ray’s customer service skills are exceptional!
MIKE M. on
Uhaul went above and beyond. They are where I will go from now on.
cheri p. on
This was the best customer service I have received in a long time. The employees were very attentive and they answered all my questions. I was able to come in at look at the available storages.
debra j. on
Uhaul was very helpful with the two storage building n the rental truck great team work.
kenneth c. on
Excellent customer service
Phebe W. on
You all are the best!!!
sherry b. on
They were very helpful and courteous...😊
Jennifer P. on
Great will rent again
Harry C. on
good people
Elatisha B. on
Fantastic job by everyone
allisha s. on
Great service. Thank you!
Debra T. on
The service and staff were great.. The price is way too high.
cornell w. on
Very professional staff
diane g. on
Cx
Clark S. on
Employees were friendly and helpful.
Debra S. on
Very nice & very helpful- they took care of everything 👍
Donna M. on
Only had one problem in the start of service. I thought was signed for auto pay and was late because I wasn't.The person I talked to on phone helped me and got it resolved right away. Other than that
stephanie s. on
Although this was a Bitter Sweet Situation and my Storage got Auctioned off due to the lack of funds and being in a Very unfortunate situation, Ray and Jason handled me With a lot of dignity & Respect
John and Brenda H. on
None
JEANENE G. on
The Manager of this Sherwood location showed outstanding customer service in dealing with customers. He understands the objective of people and reached out to go far and beyond his duties to assist.
Richard D. on
Great experience. Appreciate the carts available for moving things in and out. Really liked the climte control in this summer heat and humidity. Office staff was pleasant and helpful.
Tamara S. on
This uhaul place was very nice and easy to deal with and helpful. Mr. Ray the manager was understanding and willing to help. I use this location for all my storage and moving needs.
Vicky B. on
Thank you all for your kindness for me moving to a new area.
carl e. on
Nice facility, nice friendly atmosphere.