Customer Reviews for U-Haul Moving & Storage of South Stafford

3,613 reviews

603 FM 1092   Stafford, TX 77477

(281) 261-2292

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 261-2292

603 FM 1092
Stafford, TX 77477

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeanette E.  |  Overall Experience 
Rating:
5.0

The lady was GRATE !

Ricky F.  |  First Impressions 
Rating:
5.0

Over all it was good. I had this unit for about 10 years. I had severe medical issues during that time and my husband of 38 years had recently died. I was unable to go there for a very long time. Recently I went there and had forgotten exactly how to open the door. The lady manager was openly agitated because I needed help. She made it obvious that it was a bother and I should have known better. Just a reminder, people representing a company have no idea what their customers are going through. Being patient and showing a little kindness when what appears to them we should know better, goes a long way.

LYNDA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry S.  |  Overall Experience 
Rating:
3.0

I can truly say that the staff has been super nice. The issue I had kind of put a damper in my over all experience. I reported that the pull down door was not working properly to one of the staff members. He said he needs to report it to the store manager the was about a week after i got the storage. I gave him my extra key as he requested to have access to do the repairs. I move out on this pass Sunday the pull down door was never repaired. I've moved to cubesmart where when requesting repairs its immediately.

CARLTON J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

raymond l.  |  Overall Experience 
Rating:
5.0

D-An Smith is wonderful. Always very busy, but kind, caring, cheerful and friendly.

Steve L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vincent C.  |  Overall Experience 
Rating:
5.0

Just have a little concerned about a few tears at the ceiling Of the unit I was reassured by one of the representatives for U-Haul there was no leak

Saritha C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rasheeda G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATASHA W.  |  Overall Experience 
Rating:
3.0

Wasn aware ghi sax facility did not prorate when moving out early part of the month

BABY RUTH B.  |  Overall Experience 
Rating:
5.0

Although we had some past issues! I was very satisfied!

Cornelius B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia c.  |  Overall Experience 
Rating:
5.0

I appreciate the service I received, the manager was nice and accommodating.

Cheryl W.  |  First Impressions 
Rating:
5.0

Cleaner than some, very clean. Only thing truck hadn't been sanitized when brought around

BABY RUTH B.  |  First Impressions 
Rating:
4.0

Hope was very helpful.

James S.  |  First Impressions 
Rating:
5.0

Everyone including the manager have been super nice and helpful. Made me and my family feel welcomed when we moved into our unit. Would highly recommend this U-Haul Moving & Storage of South Stafford to friends and family!

Jennifer L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JERICA B.  |  First Impressions 
Rating:
5.0

Hope was very attentive and knowledgeable! Made the process a breeze !! Thanks Hope !!

Hasan A.  |  First Impressions 
Rating:
1.0

My card was charge twice and still no resolution

Claudia C.  |  First Impressions 
Rating:
5.0

The person who checked me in said" we've been waiting on you, how was the storage space?" I told her it was perfect. She then said, " welcome to Texas." And gave me a hug. It was an amazing welcome. Thank you so much.

Bonita W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlos P.  |  First Impressions 
Rating:
4.0

Hope was amazing!

Benjamin H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pace H.  |  First Impressions 
Rating:
5.0

D-An was very helpful

Miguel L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeff c.  |  First Impressions 
Rating:
5.0

D-Ann was excellent

Aaron D.  |  First Impressions 
Rating:
5.0

Manager Ann-D & her Staff Luke, Hope, Jackie ,etc are Highly Professional, Kind, Expeditiously served us.Amazingly Fast, Compassionate Customer Service. We Recommended Family & Friends bec she very Knowledgeable & Excellent Problem Solver for All her Customers. Thk you All

DELCINA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stafford I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES L.  |  First Impressions 
Rating:
5.0

Samantha did outstanding job throughout the process.

BRUSE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darius C.  |  First Impressions 
Rating:
5.0

Deanne is absolute best. She is always so kind and helpful. She made last minute accommodations for me with a smile. I could not have asked for a better experience with Uhaul. Out of all the times I have moved and needed storage, no matter what part of Houston I’m in, I always only use her location to store my things because of how kind, warm and welcoming she is.

JASON B.  |  First Impressions 
Rating:
5.0

Never disappointing dealing with the fine folks at this location. Choosing this facility was a choice I made do to prior experiences I've had. The people there are always there to help you

Thomas M.  |  First Impressions 
Rating:
5.0

Your service is excellent. Courteous and very helpful. My husband and I feel secure leaving our property in your care. Thank you.

Inez P.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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