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Customer Reviews for U-Haul Moving & Storage of South Streamwood
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of South Streamwood
Fair price, clean and secure. Staff was great. Thank you.
The agent didn't seem to know how to properly set up the account They have my last name misspelled. The lot wasn't plowed and there was so much ice, it was really dangerous.
Excellent customer service all the time. Very impressed.
Jerry is very friendly and helpful.
I will like to thank the gentleman that took care of me when I arrived at the UHaul facility. From the moment I walked in the door he was EXCELLENT in customer service. It has been a long time since I was treated in a professional way. What else can I say, he was GREAT. That is the main reason I came back to Illinois. The professional way a customer is treated.
Customer service was awful. The employee called his manager because he didn't know what he was doing and the manager had such a mouth over the phone. He must have thought we couldn't hear him. We went to turn in the storage unit for a refund the same day we got it and we t told to come back two days later.
I moved into a unit and before I could get completely move in the unit was broken into. The facility is unprotected and the camera is only on the gate. When I had to report the problem the facility took my original call but when I tried to follow-up they kept hanging up on me. I had to get the police to contact the facility and manger to come and look. I sat around for 5 hours as they tried to find me another secure unit and now a day later I am concerned my property is not protected. I would like to be contacted immediately.
Main Security gate not operating and has no intention of ever working so whole facility is not secure. Lousy plowing leaving snow in front of doors. Our locking mechanism VERY difficult to slide over even after using WD40. Had to always bring pliers. No gutters on units means you deal with walking in and out under a "waterfall" when snow is melting. Finally moved out after 20 years. Old owner was much better. UHaul not so good.
Jerry was very informative and helpful. Good personality.
The staff at the streamwood location was the best I had ever come across. Helpful and knowledgeable at every turn. I highly recommend this location
I would recommend this facility to friends.
Great job everyone at uhaul. . Great people helped me from Illinois to Florida without any problems and actually had a lot of fun with a fast large move that normally would have been very difficult.
Great place
Good friendly service.
After having terrible service at Public Storage in Elgin, I left their facility and went to U-Haul in Streamwood. Jerry was great to deal with and made the process quick and painless.
The best people!!!
Thanks for your accommodation, I would recommend your location to my friends and I will be back.
Nice friendly staff.
always had good experiences with this company in CO, AZ and OK - for some reason - NOT TRUE IN STREMWOOD, RUDE STAFF CHECKING AND OUT - WOULD NEVER SEND A FRIEND TO THIS LOCATION!
Great service. Very professional
As I was coming to the location near after-hours, I called U-Haul to see if I could drop off my stuff in storage after closing. Jerry was very nice and let me drop off my stuff....THANK YOU SO MUCH!
It was wonderful doing business with you guys, and i look forward to doing business in the future with you as well.
I would recommend this U-Haul Storage to everybody customer service was good friendly people
Clean and professional.
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