Customer Reviews for U-Haul Moving & Storage of Southern Hills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Southern Hills

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CHARLES M.
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We had a very pleasant experience

BRUCE B.
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Customer did not leave a comment.

RONALD P.
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Customer did not leave a comment.

Cheryl S. | Overall Experience |
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If I need to rent anything, I will be back.

FRED A.
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Customer service agent Shenoa was very professional and knowledgeable of the equipment and the operation of it. Very pleased.

Ronald P.
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Customer did not leave a comment.

Christopher S.
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Linda D. | First Impressions |
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Reva O.
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Brenda P.
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Steffanie C.
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Billy C.
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James W.
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The service associate was extremely helpful. He answered our questions. He had the van ready to go when we arrived.

Andrew J.
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Over all the best customer service I have ever received with using U-haul

Derrick S.
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Mike, the manager, is very friendly, professional and courteous. We have used the services 3 times in the last couple of months and it has been a painless process each and every time. He will continue to get my business.

Billie L.
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Each employee and the owner was friendly and explained everything

eve S.
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Customer did not leave a comment.

Michael J.
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No improvement needed,could not believe they were open on a holiday. ☆☆☆☆☆

Kelvin P.
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Customer did not leave a comment.

DWIGHT W.
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Laterial R.
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Everything was just fine.

Darryl R.
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Customer did not leave a comment.

Michael W.
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Jackie J.
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No improvements are necessary. My overall experience was fantastic!

Derrick S.
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The air conditioner was not working well but it was not the fault of the location. The manager was notified and all was taken care of.

billy w. | Overall Experience |
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The customer service Skills of the management (Shenoa Mandigo) and her team Member (Mike) were outstanding in all aspects. They were helpful with any issues that came up.. Highly recommend this location and staff for their professional attitude during my rental period. Well done !

Robert A.
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Customer did not leave a comment.

Willie D.
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Super Job!

kaytlyn R.
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Customer did not leave a comment.

Ann T.
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Efficient and helpful.

Jennifer R.
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Customer service rep was horrible

Verni H.
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Customer did not leave a comment.

Jody R.
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John L.
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SCOTT S. | Overall Experience |
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Great facility, well kept with very friendly management and stafff

Solace M.
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Awesome pickup and drop off!!

LASHENA P.
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The sales clerk was awesome

Aletha S.
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The only thing I mis understood was when asked about the miles to the location I was moving to. I guessed at it and ended up being charge for mileage I should have already had in the contract. It was my first time renting a U-haul. So maybe that part should be explained better to customers.

Brenda L.
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Nothing

CANDISE M.
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Customer did not leave a comment.

WESTON F.
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Customer did not leave a comment.

Natasha P. | Overall Experience |
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Customer did not leave a comment.

HILLIARD J.
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Nothing very easy and quick to pick up and return. People very pleasant and customer focused. 10 out of 10.

Peggy T.
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My reservation was on time. The truck was clean, comfortable, and easy to drive. The mirrors were up to date and the blind spot mirrors were GREAT. I could see everything with ease.

Roger S.
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Employees were very helpful and courteous

JERMAINE K.
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Customer did not leave a comment.

Germaneisha M.
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APRIL P.
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Everything was perfect!

Stefanie V.
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alexis H.
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Laytonya L.
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lanesha C.
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Roberto W.
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I was completely satisfied with my service.

Sammy N.
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Serv was timely, courteous and professional I've used this location twice before both times was excellent

Michelle M. | Overall Experience |
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We rented a climate controlled room while building a house, and couldn't be more pleased with U-Haul's building, security, ease of rental, and service!

Nancy D. | Overall Experience |
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Customer did not leave a comment.

Martin A.
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Joe P.
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Daphne S.
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Vincent F.
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Misty K. | First Impressions |
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JACQUELYN P.
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Stacey K.
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Jolynn J.
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STEVEN P.
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Service was excellent and was a very good experience. Facility was clean and well organized.

Jo Lynn J.
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Charles W. | Overall Experience |
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Renee H.
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David M. | First Impressions |
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Excellent customer service

Treviaun G.
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Customer did not leave a comment.

Lorna S. | Overall Experience |
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Charles W. | First Impressions |
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Customer did not leave a comment.

Rosia H. | Overall Experience |
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Thank you for a secure year. Nice staff.

Shuntanu P.
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Customer did not leave a comment.

Everett G.
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Customer did not leave a comment.

TORRIE A. | Overall Experience |
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Will go back any time

Jerry B. | Overall Experience |
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Very nice and clean facility! Each worker we encountered was very professional and helpful

ANGELA B. | Overall Experience |
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N/A

ANGELA B.
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N/A

Brandon R.
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The tow dolly was rented to me in a damaged state. Both the store owner/manager and I did not see it before I took it off the property. (Prob caused by previous renter). But, after I called back to the store, Mike made it right and we agreed to keep using it for the trip. The return store (Joshua Lara - manager) was just as great and offered a respectable adjustment/refund to my contract. Overall, both stores for the win!

Kimberly S.
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Have more than one man there to help . He was great but he could have used some help

Shirley A.
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Customer did not leave a comment.

Kyle H.
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Customer did not leave a comment.

Mike L.
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The whole team was excellent! They were very friendly and explained the whole process. Mike did an excellent job hooking up the trailer and then unhooking it when i brought it back. The process was streamlined and very fast! Kudos to this team!!!!!

Walter W. | Overall Experience |
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Will use again

Corey T.
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Customer did not leave a comment.

Sir Darick F.
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The didn't have the 17 foot truck, and down graded me to the 15 foot truck. They mad sure i was compensated for my ride. Great staff, my second time using them great experience everytime

Allegra M.
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Customer did not leave a comment.

Zack S.
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james O.
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Make sure customers are aware of all charges and not forget to tell customers if they use something their charged

Rebecca S.
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Customer did not leave a comment.

Sherry G.
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Customer did not leave a comment.

Bridgette H. | Overall Experience |
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This is about the 4th time using this location. And I wouldn’t change the it for the world, this staff is very helpful and professional. Thanks

STACY H.
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Customer service was excellent

greg M.
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Customer did not leave a comment.

Robin W.
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Professional and friendly staff. Thank you!

Glenn L.
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Keep serving the public like you do

JEANETTE O. | Overall Experience |
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Not sure why you are now sending me a bill for $155.90. I handed that check to the store owner ON TIME and was called back. I was handed the check back since I was moving out. What's the deal?????

John M.
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Shenoa was very friendly, courteous and efficient. Well done!!

Evon M. | Overall Experience |
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During our remodel, it was necessary to store home furnishings. It was very convenient having this UHaul facility located so close to us.

pamela R.
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Great service!

Cecil S.
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NOTHING

Daniel L.
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Customer did not leave a comment.

Taulese F.
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I had a very pleasant experience! Mr. Thompson was very professional, explained the details of the haul contract. I also had a very short, but pleasant experience with returning the pickup truck. The young lady was timely with inspecting the truck and closing the contract.

deanna F.
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Customer did not leave a comment.

Jennifer J.
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Customer did not leave a comment.

Chasity J.
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The gentleman that helped me (Micheal Thompson) was very sweet and helpful because I was really unsure about what to do with towing my car. Amazing service!!!!

Kent N.
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All went great, thx very professional and helpful

Robert D.
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Customer did not leave a comment.

Yolanda T.
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Customer did not leave a comment.

CHARLES W. | Overall Experience |
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Great employees on staff

Tonchelle G.
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Shenoa was very helpful and respectful. Most places don't have friendly customer service. I really appreciate the kindness.

Harold C.
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Almost new truck, fast and friendly pickup.

Billy F.
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Customer did not leave a comment.

Maketria A. | First Impressions |
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excllent

Jerry F.
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Customer did not leave a comment.

Sarah E.
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Emmanuel L.
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Tony C.
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Customer did not leave a comment.

Thomas L.
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Very friendly. I felt like she was glad she could help me and I was NOT an inconvenience

Jane H.
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Once again, it was a one-person office, but the employee was friendly, efficient and very helpful. He finished quickly with the customer ahead of us, and we were able to complete our drop-off.

Terrell E.
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Customer did not leave a comment.

TORRIE A. | First Impressions |
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Very nice workers

KENNETH L. | Overall Experience |
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a+

Lawrence G. | First Impressions |
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They are the best

Rosia H. | First Impressions |
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Mr Mike was very nice and informative.

kaiser c. | First Impressions |
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Moved in and got settled. Clean unit.

Sacora L. | Overall Experience |
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Everyone was nice, facility was clean

gloria w. | First Impressions |
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I’m so happy to see there are some nice people in the world and helping me to put my things in place that i feels that it’s in safety place and I wanted to thank y’all that I’m with uhaul company.

JOHN A. | Overall Experience |
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Very kind people. Were a great help to me because my wife passed away & they were so understanding & helpful

celia e. | Overall Experience |
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I had such a great experience. The staff was awesome and very helpful.

COURTNEY L. | Overall Experience |
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Facility is well kept and secure!

Douglas K. D. | Overall Experience |
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Rented 2 separate facilitating a move from Houston Texas. Manager and staff alike were always friendly and cooperative, helping to make my transaction so much easier. Definitely use again.

Doug D. | Reservation |
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Very helpful and a sincere concern to satisfy.

THERESA B. | Overall Experience |
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Nice experience

keith m. | Overall Experience |
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Professional and polite. Helpful and informative. Couldn't ask for a better experience, they are extremely friendly, fast and efficient!

john w. | Overall Experience |
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The workers in the office was so friendly and made my move to Louisiana a pleasant one

FAYE M. | Overall Experience |
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Every one was so nice and helpful! Yes I would use again and recommend to my friends and family! Thank You

suzette w. | Overall Experience |
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Entire staff very professional

No reviews have been submitted for this location.

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