Customer Reviews for U-Haul Moving & Storage of Thomasville

1197 reviews

1020 Randolph St   Thomasville, NC 27360

(336) 481-0348

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(336) 481-0348

1020 Randolph St
Thomasville, NC 27360

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOANNEELAINE P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanie M L. 
Rating:
5.0

Effortless drop off. Helpful staff. In and out super quick. Very friendly and professional. Thank you.

ERIK F. 
Rating:
4.0

Im getting messaged about uhaul trying to charge my card without speaking me & I didn't get a call about it. I want it to stop for u be reported to bbb n whoever I can tell to get this store a bad review. I don't take to kindly for someone trying to charge my card for my 5 kids during covid unauthorized period. I got a promisary note n I got my things out of storage on the exact last day. So this uhaul place in Lexington nc better stop playing with me and they disrespected my mother when she was inquiring about my debt a woman of christ a cancer survivor and a lupus patient. Stope charging my card period

Shykera C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHERJAMES R.  |  Overall Experience 
Rating:
4.0

My unit was in temperature controlled area. Area was comfortably cool, with good lighting, and I felt safe. New lock was waiting in unit for my use. Carts were readily available for loading and unloading. Loading dock area had ample space for parking and height of dock was good for moving boxes from rear of SUV to cart.

Deborah G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laronn H. 
Rating:
5.0

Nothing just keep it the same

SECRICK G. 
Rating:
5.0

Exceptional customer service

Debra N. 
Rating:
2.0

I’ve rented from u haul before this in the past , never had such a bad experience as I had this time. Moved long distance, I was advised that a 15ft truck would be big enough for a 2 bedroom house, wow were they wrong, I had to give up 10 pieces of furniture. And was advised that a 10 by 10 storage unit would be big enough for storage, also not so. Had to get another unit. Do the math, you can not put 15feet truck into a 10 ft garage. I am very disappointed and unsatisfied with this and had a very bad experience. I never use u haul or I will not recommend u haul to anyone. I believe that I should be compensated for this, the loose of furniture and money.

Patricia S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli F. 
Rating:
5.0

Customer did not leave a comment.

Brandie H. 
Rating:
5.0

Check-in was fine, even though I got called 30 minutes before scheduled 4pm time to pick up truck. Previous renter was returning it 1.5 hours late. Asked could I pick it up at 6:30pm instead. Not really a problem, I just had to get another oerson to drop me there later. But truck and cab stunk of body odor when I picked it up! Had to ride with windows down. Uhaul movers noticed & commented on it in truck trailer next day. When I returned truck (30 minutes early) guy just took keys and said my final cost and receipt would be emailed to me. I used less than half mileage had anticipated. That was yesterday - and still no receipt - so not sure how much coming out of my debit bank account yet.

Jennifer M. 
Rating:
5.0

Excellent job by all; excellent equipment.

James M. 
Rating:
3.0

Customer did not leave a comment.

Timothy A. 
Rating:
5.0

Customer did not leave a comment.

Hannah A.  |  Overall Experience 
Rating:
5.0

Felt like the check in process was thorough.

Keith B.  |  First Impressions 
Rating:
3.0

The truck was in need of an oil change to where it almost stalled out. Also, I was charged for moving pads that I never received. When I brought this up, the manager was not there to assist me and I see they still charged me. Truck was clean and trailer was ready.

Nicholas M. 
Rating:
5.0

The return was easy and good

ANTHONYJULIUS II B. 
Rating:
5.0

Customer did not leave a comment.

manuel A. 
Rating:
5.0

Travis did a wonderful job and was very accommodating

Cornerstone Community C.  |  First Impressions 
Rating:
5.0

Kim was absolutely Awesome and a very helpful and she needs a raise and to be recognized for the most outstanding customer service and Kudos, She is very professional and knows her job

Sarah H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corey M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Micah S. 
Rating:
5.0

No complaints. Wonderful service!

BARBARA H. 
Rating:
5.0

Kim was amazing and very helpful.. love her to death.. give her a raise!

Brian P.  |  Overall Experience 
Rating:
5.0

The only thing that I would say is not up to par is the cleanliness of the U-Haul. There was a ant 🐜 trail when I used it this time I'm not sure why but I cleaned the inside real well and under the seats were disgusting honestly and for the money that I paid that's unexpected to see. Over all it was a great experience just need to thoroughly clean they cab.

Brandie H. 
Rating:
4.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Christie F.  |  Overall Experience 
Rating:
5.0

Many thanks for helping us!

Dale R. 
Rating:
5.0

The staff was wonderful! They are friendly, professional and efficient. The facility as whole is immaculate and the security systems let me know my belongings are safe

Mia B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Sandra A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen J.  |  Overall Experience 
Rating:
3.0

Strap that goes over the tire was papercliped on and when we went to tighten it the strap broke where it was clipped was not in good shape I had to use my personal tools and straps just to get it home definitely feel like I did not get my money worth the whole point of renting it was to not use are own tools other then that everything else was good

Erik A. 
Rating:
5.0

Customer did not leave a comment.

Candi B.  |  Overall Experience 
Rating:
5.0

Got caught in a storm. Windshield was leaking. Other than that, very pleased.

James F. 
Rating:
5.0

Customer did not leave a comment.

Carolyn R. 
Rating:
5.0

I always come to this location and everyone is very friendly .

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Philip H. 
Rating:
4.0

Units in back of building…long walk to move so much stuff

Allison E.  |  Overall Experience 
Rating:
5.0

Again, Excellent customer service!!

CANDANCELOUANN S. 
Rating:
5.0

Customer did not leave a comment.

Deanna T. 
Rating:
5.0

Service was great. Friendly. Top notch.

David P. 
Rating:
4.0

Customer did not leave a comment.

Austin B. 
Rating:
4.0

Customer did not leave a comment.

Ralph H. 
Rating:
5.0

Customer did not leave a comment.

EMMA R. 
Rating:
5.0

The manager, I think her name was Donna, was awesome, genuinely very competent at her job. Especially after my reservation was moved to a location 40 minutes away which was a big inconvenience, I was relieved that she handled everything well. But I don't think that customers should be able to make reservations on the website if the reservations can't be fulfilled. Either restrict how far ahead of time people can make reservations or make sure the reservation is fulfilled.

Sydney K. 
Rating:
3.0

Directions were not clear for drop off. Maybe add more signs in parking lot.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

For the most part it was a good place. There were several times we came in the evening and could not get in. Overall pretty good place for storage. It would be nice if there had been a few trash cans.

wayne b.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Fredda R.  |  Online Move In 
Rating:
5.0

Your good just the way you are!!

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline G. 
Rating:
5.0

A jack should be installed on the tandem axle enclosed trailers.

Fred P. 
Rating:
5.0

Customer did not leave a comment.

Shawn W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Serena M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myra C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Filled it up with fuel on my way to drop off and attendant said it was at 15/16 this and charged me an additional $8.

KEVIN G. 
Rating:
4.0

Customer did not leave a comment.

Ricky M. 
Rating:
5.0

Just keep up with ur great customer service

Jocelyn S. 
Rating:
4.0

Customer did not leave a comment.

emilie H. 
Rating:
5.0

Excellent rental! Travis was great!

James W. 
Rating:
5.0

Customer did not leave a comment.

LORETTA G. 
Rating:
5.0

Customer did not leave a comment.

JEFF C. 
Rating:
3.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn S. 
Rating:
5.0

Service with a smile 🙂

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Lawrence D. 
Rating:
5.0

Buenos trabajadores en este centro de thomasville .muy atentos y amables.

Mauricio G.  |  First Impressions 
Rating:
1.0

Keep appointments

Nicole C. 
Rating:
3.0

No problem with the truck. The car trailer was another story. We started our drive back with the vehicle on the trailer. And as we gained speed the trailer started to swerve back and fourth. We went over 2 lanes almost to the guard rail. We managed to not wreck thankfully no cars were on that side of us. We pulled over and noticed the tounge of the trailer was sliding back and fourth inside the trailer brake mechanism. This was extremely dangerous since the weight of the trailer was shifting. It was a 45-50 mph journey home from there. It was like the trailer was on ice. Not to impressed. When i initially reserved this i was told 300 miles were free. After that it was 29 cents per mile. I was told this by 2 different people. When i got there i was told it was the first 100 miles free. I had to pay more than expected and could have been killed. In fact i should get money back for the 3 hr delay and trouble that was caused. Call me we can talk 336 471 5980

David G. 
Rating:
5.0

Customer did not leave a comment.

Sharon T. 
Rating:
5.0

Stellar customer service

Denay S. 
Rating:
5.0

Staff was very friendly and accommodating.

Joshua E. 
Rating:
5.0

nothing

Bradley C. 
Rating:
3.0

Customer did not leave a comment.

DAVID S. 
Rating:
3.0

This Thomasville location (WAS NOT) The original pick-up 2 week reserved location!!!!!! We traveled 35 miles round trip from high point nc to thomasville nc to puck up after the original reserved location DID NOT HAVE AND SO WE CONTACTED WILLIAM after being billed $7.55 etxra in dublin va for extra used milage!! We talked 3 times on the phone and he was going to give us back the extra $755 PLUS THE TRAVEL MILAGE FRON HIGH POINT TO THOMASVILLEIT HAS BEEN 2 WEEKS BUT NO RESPONSE . WE FEEL CHEATED AND CHARGED UNFAIR DUE TO NO FAULT OF OUR OWN PLUS THE RESERVED TRUCK OF 2 WEEKS WAS NOT AVAILABLE!!!! WE DO NOT RECOMEND U-HAUL TO OUR FRIENDS AFTER THIS INCONVEINCE AND TRAVEL DUE TO U-HAUL'S FAULT AND IMPROMT INCONSIDERATION TO OUR NEEDS! TOTALLY DIS-SATIFIED!

Kyle G. 
Rating:
5.0

I live in High Point and always use the Thomasville NC location.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

Keith Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Great

SCOTT H. 
Rating:
5.0

I rented plastic storage bins and had to extend my reservation out multiple times. Each time i called the staff was friendly and was able to accommodate my request easily.

Cary C. 
Rating:
4.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Nereida N. 
Rating:
3.0

Customer did not leave a comment.

Seth R. 
Rating:
5.0

Customer did not leave a comment.

Chasity R.  |  First Impressions 
Rating:
5.0

We had a problem with the online system other than that all was well

Debra W. 
Rating:
5.0

This is not in regards to the location but to uhaul scheduling…i was motified 2 hours prior to my pick up time that my pickup location was moved. It was moved to a location 50 mminutes away from my reaerveed location thus creating a 2 hour trip just to get my truck that was 5 minutes away. Now apology, nothing a take it or leave it reply from the scheduling office. Not impressed at all with uhaul and these are jot the stories anyone wants told about their business

David B. 
Rating:
5.0

Nothing wrong with the property. I needed a larger unit (5×15) and found a company that offered me that at the same rental price that I was paying at Uhaul for a 5x5. Only complain I have is I rented at Uhaul about two months ago and then received notice that my rent was going up. I understand that the manager has no control over rental prices going up but when you are on a fixed income like me you have to go to some place cheaper.

Kathy C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark E.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

elizabeth t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin W. 
Rating:
5.0

Can it get any better? you guys are great!!

Calvin H. 
Rating:
5.0

Customer did not leave a comment.

Robnetta N.  |  Overall Experience 
Rating:
1.0

Some staff were nice while some were rude and have the nerve to reply when ask to use dumpster that I should go to thomasville dump site … then lying so I could get over charged after truck was returned.

Twanda S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakesha C. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
4.0

Customer did not leave a comment.

Barry H. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

The young lady was super helpful & came out to greet me as I was folding blankets.

Charlene N. 
Rating:
5.0

Customer did not leave a comment.

Blake M. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Have more one-way trucks available

Joery T. 
Rating:
5.0

Clean, well managed, knowledgeable staff.

Jessie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly L. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL H. 
Rating:
5.0

Customer did not leave a comment.

Misty F. 
Rating:
5.0

Customer did not leave a comment.

Vance C.  |  Overall Experience 
Rating:
5.0

I made a reservation but the man didn't do it right. I ask for a 15" truck and he reserve me a 10" truck. I end up having to get a 26" truck I believe.

Anissia C. 
Rating:
5.0

Customer did not leave a comment.

Rick C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leroy P. 
Rating:
5.0

Customer did not leave a comment.

AARON R. 
Rating:
5.0

Travis has excellent customer service. He was very welcoming when I stepped into the business door.

Carolyn R. 
Rating:
1.0

We picked the truck up at 8:30 am and at one you called wanting your truck I reserved the truck after 2pm. I'll drive to any town before I use your location again nor will I recommend to thousands I know.

Brenda W. 
Rating:
4.0

Customer did not leave a comment.

ARTHUR CLEVELAND M. 
Rating:
4.0

Customer did not leave a comment.

Arthur W. 
Rating:
5.0

Everyone and everything was good

JENNIFER P. 
Rating:
4.0

Explain the check-in process and when to use access codes.

Angela K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Alice W. 
Rating:
5.0

Kim is very professional. She made sure we were ready for our three day trip.

Nathan S. 
Rating:
5.0

Excellent Workmenship

Allen W. 
Rating:
5.0

The level of service that I received in the store from the Manger was above and beyond what I have ever expected. There was a little problem with my reservation but she called all around to resolve the situation. I am very grateful for her.

Vernon Y. 
Rating:
5.0

Customer did not leave a comment.

Laurie T. 
Rating:
5.0

Excellent service, explained everything very well

Marvin C. 
Rating:
5.0

Customer did not leave a comment.

Christina S.  |  Overall Experience 
Rating:
5.0

Travis was really friendly and nice, made us feel really welcome.

Matthew F. 
Rating:
5.0

This review is pertaining to the storage facility experience, returning the truck was a whole different ballgame.

Deborah R.  |  First Impressions 
Rating:
3.0

When returning the truck the man who came out was very nice and professional. I said I wanted to go inside and be sure we were credited for bringing the truck back a day early. The man behind counter was not friendly, didn't even say hello and commented that's not happening. I said it better because I was told in Florida that I would. He just smirked. The other man which I didn't get his name called the manager upon me asking to speak with her because they couldn't find a business card to give me. He said manager would call me the next day. By the time we got home I had a message saying I'd have to call the Florida location to handle any credit issues.

Deborah R. 
Rating:
5.0

Customer did not leave a comment.

Vance C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phillip R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STACEY S. 
Rating:
5.0

Customer did not leave a comment.

Betty P. 
Rating:
5.0

Customer did not leave a comment.

Jessie L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clint T.  |  First Impressions 
Rating:
5.0

Everyone working there were very friendly and helpful at ALL times over the past 2 1/2 years. I have used other U-Haul's storage facilities, and none compare to this operation. I have recommended them to other people and will continue to do so. They do an excellent job and always courteous. I will return to them with any future moving or rental needs. Thank you, Chris Hubbell

Chris H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert P.  |  Overall Experience 
Rating:
5.0

The staff were incredibly professional, friendly and helpful! There was a minor mixup with the system; however, the staff quickly remedied the issue. I would highly recommend them!

Christopher W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Neal G.  |  First Impressions 
Rating:
1.0

You guys keep removing me from the system and then adding me again. Every day I get this review stuff, and every day I get emails stating I've moved out of my storage unit when I havent!!! This is irritating and I feel there should be some kind of compensation for this hassle. I'm fed up.

Kayla B.  |  Overall Experience 
Rating:
5.0

The staff went above and beyond to help me get moved into my storage we unit.

CHRISTEPHER R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert P.  |  First Impressions 
Rating:
5.0

Kim was amazing with communication!!

Shaquandra C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris E.  |  First Impressions 
Rating:
4.0

N/A

ASHERJAMES R.  |  First Impressions 
Rating:
5.0

I had a very pleasant experience at this facility. Everything went well and the staff was very attentive and kind and efficient at their job.

william d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gudjon E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abby W.  |  First Impressions 
Rating:
4.0

Was very happy with the experience until I want to move out and the person in the office was very rude and not friendly.

Kacey J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Susan O.  |  Overall Experience 
Rating:
5.0

Great customer service and fast process!

Tanesha H.  |  First Impressions 
Rating:
5.0

Very impressed with the place. Clean and employees were very helpful. Liked that I got my first month free and also a free lock. Helped me out a lot since I'm on social security.

Kathy C.  |  First Impressions 
Rating:
5.0

Very clean and well maintained. Easy to access.

Stephanie H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lanati T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kisa S.  |  First Impressions 
Rating:
5.0

I relate with the general manager I believe her name was Kimberly and she was extremely friendly and helpful. I felt so good walking out that I immediately called my husband and told him how pleasant the experience was.

Brooke T.  |  First Impressions 
Rating:
4.0

Best place ever Convenient hours, so clean it's unbelievable. Abousley love it here!! Thank you

sheri k.  |  Overall Experience 
Rating:
5.0

Spoke with store manager first visit. Very helpful and professional. Will more than likely be a customer for a while.

Donald M.  |  First Impressions 
Rating:
5.0

When I first rented a storage unit I was very well satisfied. The staff was very friendly polite and helpful. I would refer them to everyone.

wanda s.  |  First Impressions 
Rating:
5.0

I like it and i always use u-haul

abdiel D.  |  Overall Experience 
Rating:
5.0

Kimberly was THE BEST! Highly recommend!! (:

Kenu S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina W.  |  Overall Experience 
Rating:
5.0

I’m very pleased with my experience so far with U-Haul storage facilities. The door locking system is a bit tricky. It’s just a keypad, but truth be told electronics intimidate and confuse me a bit. I’ve had to go to the manager a couple times for my own mistakes with the door lock. I will probably end up calling again. Thank God, they are so friendly and patient - even after hours. Overall, I would recommend and will probably continue using. Thank you.

Crystal H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lindsey Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory M.  |  Overall Experience 
Rating:
5.0

I was very well satisfied with the overall service. I would definitely recommend U-Haul to my family and friends. Please continue your good work.

Pam W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cassandra b.  |  First Impressions 
Rating:
5.0

Kim the manager at the Thomasville North Carolina locaton is awesome she was kind enough to have my things brought to at no cost. She's a true blessing. This World needs more people like her.

melody h.  |  Overall Experience 
Rating:
5.0

was very pleased with my service and facility during my storage usage.

Karla W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory M.  |  First Impressions 
Rating:
5.0

Very clean, convenient access with varying levels of loading/unloading available.

Tom B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantell B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gregory M.  |  Overall Experience 
Rating:
3.0

Sorry I would give it more but when I was moving my stuff out of storage. I found some water has got under my door, The door that doesn't roll down, but has a gap at the bottom. I guess from mopping or waxing the floor. I had some wood furniture by the door and when I went to go move it was stuck to the floor and some finishing came off an cracked the wood. So I was not happy!

Candis H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samnatha r.  |  First Impressions 
Rating:
5.0

Research showed the rent on these storage units was more inline with my budget than other places.

Debra T.  |  First Impressions 
Rating:
5.0

Kimberly was the best very pleasant nice to talk to and very knowledgeable of everything going on at the company I would recommend all people interested in storage contact Kimberly.

Debra M.  |  First Impressions 
Rating:
2.0

Moved out of my storage early. They refused to allow any proration on the cost. I paid early every month for a year. Disappointed!!!

Tara W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia O.  |  Overall Experience 
Rating:
5.0

Excellent please I would recommend it thanks

henry m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline W.  |  Overall Experience 
Rating:
5.0

Very pleased with the facility and appreciated having a large number of carts available to move items.

Cathy R.  |  Overall Experience 
Rating:
5.0

Great customer service!

Tammi O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles P.  |  First Impressions 
Rating:
3.0

I was not clear on entering my code on the keypad outside the building due to the door automatically opening when I walked up. When I opened the unit of course and alarm sounded. I went inside to the desk where a young man did offer assistance. He gave me a keycard which still does not work and every time I go over to get something out or put other objects in the alarm sounds.

Christy J.  |  Online Move In 
Rating:
5.0

When I rented a truck they were very nice and helpful. We were in and out quickly. The truck was clean and we made two trips. Renting a storage unit was also easy and the staff was helpful and the unit clean. Accessibility was excellent with carts to use making unloading a breeze.

Cherie J.  |  First Impressions 
Rating:
5.0

Very helpful and friendly. A good representation of what customer service is all about.

Paul M.  |  First Impressions 
Rating:
3.0

Change my unit but didn't or wouldn't change the move in date.. was supposed to talk to the manager and call me back but never heard anything

madonna s.  |  First Impressions 
Rating:
5.0

The staff was super helpful.

Stephanie G.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top