Customer Reviews for U-Haul Moving & Storage of Tilton

2,970 reviews

314 Laconia Rd Rte 3   Tilton, NH 03276
(I-93 Exit 20 E)

(603) 286-8033

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(603) 286-8033

314 Laconia Rd Rte 3
Tilton, NH 03276
(I-93 Exit 20 E)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Todd P. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

I was not informed that my return location had changed. This was exasperating.

Trask R. 
Rating:
5.0

Great service

John P. 
Rating:
5.0

Super easy online reservation for a van. Had a van with very short notice. Knowledgeable, friendly efficient staff. Almost new equipment. My experience with these folks can only be rated as a "10"...

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Communication! My pod sat at the original location for over 2 weeks. I was not notified that the original carrier cancelled and that a new carrier needed to be contacted. If I had know that originally I could have made significant changes to my travel plans. I left for New Hampshire BEFORE my pod. I incurred many expenses because I arrived at my apartment without a bed, without my kitchen supplies, without my work clothes. I purchased a mattress, I purchased three meals a day, and I purchased clothing. I was getting text messages that did not match the emails I was receiving. At this point I only received $100 in reimbursement, but this is insufficient. I will be calling and writing until I feel this has been adequately resolved and I have been sufficiently compensated.

Kelly W. 
Rating:
5.0

Tony was very accommodating and understanding of my couple of complaints

Tony E. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
4.0

Have minor damages repaired prior to next customer rental. The driver side sun visor was bent and not noticed until after truck was checked out, and would not fully go up. Was able to live with it, but constantly trying to push it up, out of the way during the rental period.

Paul V. 
Rating:
4.0

Customer did not leave a comment.

Joy M.  |  Overall Experience 
Rating:
4.0

I only drove 26 miles, but ended up putting a half a tank of gas in the truck. They wouldn't give me a discount on my bill for at least half the gas. Guess I'll know better next time.

Ginger F. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
4.0

CS personnel was very friendly and knowledgeable! He was very helpful and courteous!

Fred D. 
Rating:
5.0

Customer did not leave a comment.

Laura S.  |  Overall Experience 
Rating:
5.0

Same as pick up smooth drop off. Friendly and inviting staff.

Francis B. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
4.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Trailer ready on time and we were off on our trip

Victor J. 
Rating:
4.0

Overall pleasant experience staff was friendly and knowledgeable would highly recommend.

tim R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

michale y.  |  First Impressions 
Rating:
2.0

Why am I commenting when nothing has improved with your company's structure for as long as I can remember? Holy crap.

Michael G. 
Rating:
5.0

Nothing to improve. The staff at Tilton was great. Their attitude and service got our vacation off to a great start! Prompt, personable, funny -- they treated us like we were the most important customers they have ever had.

Nicholas H. 
Rating:
5.0

Tony and Ramona are excellent with maintaining their property as well as in helping customers. The best I have seen of any of the dozens of U-Haul locations I've rented from over the years.

David B. 
Rating:
4.0

Customer did not leave a comment.

Myrl P. 
Rating:
5.0

the sales people were awesome. you need to get them better internet thank you for your help

linda L. 
Rating:
4.0

Customer did not leave a comment.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

William I. 
Rating:
5.0

Nice and easy, smooth rental & return....As always Alan Korb Vintage Restorations LLC

Alan K. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Very friendly

Patricia M.  |  First Impressions 
Rating:
4.0

When I picked up the vehicle it was pouring and windows were down. When I opened the back it did smell like cigarettes which is why I think the windows were down. Man who checked me out was awesome! It was a busy day and he got me in and out quickly!

Alyssa K. 
Rating:
4.0

Customer did not leave a comment.

Beverly M. 
Rating:
5.0

I went in to fill out paperwork, everything went smoothly and was explained to me how it works. Ramona was very helpful and knowledgeable. Thank you

Nancy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

The pickup and drop off were easy and smooth. Friendly staff. I only wish the type of trailer I needed was available at one of the locations closer to where I live.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Alan P. 
Rating:
5.0

Top-notch Uhaul location! We had several unanticipated challenges with our move, and they went above and beyond to accommodate our needs and help us. Thank you so much!

Joshua G. 
Rating:
5.0

Friendly, professional & all around good place.

adele M. 
Rating:
5.0

Customer did not leave a comment.

Ryan F. 
Rating:
5.0

Customer did not leave a comment.

Craig P. 
Rating:
5.0

Great people!!

Steven O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Nothing

jim C. 
Rating:
1.0

Equipment wasn't washed and employee never did a walk around with me. Didn't seem to care.

Peter T. 
Rating:
5.0

The condition of this particular facility prior to the current management was inconsistent; it would deteriorate and then improve for a time as new management came and went. Since the current managers took control this facility has been consistently well maintained and constantly improving. They are good people, hard working, and a pleasure to work with.

KEVIN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randolph V. 
Rating:
5.0

No

George B. 
Rating:
5.0

Ramona was very helpful any questions I need answered she has the answer it's good to have a good customer service thank you Ramona

Denise J. 
Rating:
4.0

Customer did not leave a comment.

Charlie B. 
Rating:
4.0

Everything went great. Smooth process to check in and return.

brian B. 
Rating:
5.0

Customer did not leave a comment.

Travis C. 
Rating:
5.0

Customer did not leave a comment.

Shannon C. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

KEVIN J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

abigail E. 
Rating:
5.0

Great customer service as always

Elizabeth W. 
Rating:
5.0

Nothing. Ramona and crew were awesome. So nice and professional. Executed our pick up and found a great drop off location for us.

TODD D. 
Rating:
5.0

Customer did not leave a comment.

DAVID V. 
Rating:
4.0

I hear that this location is expanding. A larger parking lot would definitely be an improvement. The employees were very helpful.

Tyler K. 
Rating:
4.0

Customer did not leave a comment.

mathew B. 
Rating:
5.0

The owner of this place is fantastic! They came through for me when the U-Haul website reservation system failed me. Word to the wise call the rental facility directly if you want to be sure that you will have a truck. The website leaves you hanging until the last minute with no guarantees. I even received a credit on the extra gas that I put in the tank and didn't need. Ramona and Tony, you rock!

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Lindsay P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Everything went well have zero complaints 😌 👌

Steven F. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

Brad M. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Employees were very helpful courteous and friendly!

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

Adam J. 
Rating:
5.0

Customer did not leave a comment.

Patricia N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
3.0

I was surprised that I was not offered a refund for my last payment. I left the facility one day after I paid for the month. I feel that I should have been given a refund

Warren B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Carol Z. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

They work very hard to make people happy!

Steven O. 
Rating:
5.0

Very Good Customer Service by Tony & Associates ! 👍👍

Donald M. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
3.0

Customer did not leave a comment.

JONATHAN E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelsey E. 
Rating:
5.0

Customer service was great. The store was orderly and clean, but smelled strongly of cigarette smoke.

Kaethe G. 
Rating:
5.0

Customer did not leave a comment.

Bill E. 
Rating:
2.0

Enlarge the office for more customer seating. Remove the boxes to the storage facility next door. Service was excellent; please compliment Bill, Amanda, and Ramona for working hard to find me a vehicle during this shortage. Given the location with no taxies, you might consider offering shuttle services to local hotels and car repair dealerships. l

james W. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
3.0

At 8 am I was met with a lady who was rude to me over a technicality. I said I was here to check in while I was fighting to get the lock box to work for my key and she gave me a snide remark. Check in vs. Sign in, something of the sort, but not a good way to start my day.

Sarah H. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

I've rented here before, the staff always goes above and beyond to accommodate my needs and requirements. Equipment is always clean and ready for work.

Brian T. 
Rating:
5.0

Josh and Bill Were amazing they were very helpful and went beyond for me I had a situation I was doing a yard sale and I had to be there at a certain time and they were huge help I am I very grateful for their accommodations very friendly and I definitely will come back and rent the truck again thank you Josh and Bill

VICTORIA C. 
Rating:
5.0

Customer did not leave a comment.

DAvid B. 
Rating:
3.0

Customer did not leave a comment.

James P. 
Rating:
5.0

The staff in Tilton are amazing as always. Vehicle was waiting out front, check in and check out was quick and easy

Michael M. 
Rating:
3.0

They forgot my moving pads

Jacob R. 
Rating:
5.0

Ramona is great!

Michele H. 
Rating:
3.0

We were told in binghamton that if we turned it in with a quarter tank of gas, we would get credit. Said they do not do that.

Donald T. 
Rating:
5.0

Rental went smooth as always. The staff in Tilton is always friendly, helpful and courteous.

Michael M. 
Rating:
5.0

Not a thing everything is perfect for my experience with the U-Haul people iv done biasness whit

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Carrie G. 
Rating:
4.0

Customer did not leave a comment.

Erica W. 
Rating:
5.0

Best U-Haul store in NH!

John F. 
Rating:
5.0

Customer did not leave a comment.

mary G. 
Rating:
5.0

Customer did not leave a comment.

Jonathan K. 
Rating:
4.0

Customer did not leave a comment.

jeff C. 
Rating:
4.0

Customer did not leave a comment.

Emily M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTI T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret M.  |  Overall Experience 
Rating:
5.0

I found the owner and staff to be very kind and considerate

thomas f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald F.  |  Overall Experience 
Rating:
5.0

Amazing, helpful, very thoughtful .. would go back anytime. And would recommend to everyone.

Nancy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael S.  |  First Impressions 
Rating:
5.0

Exceptional assistance from office staff. 👍👍👍

Susan D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Suzanne C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosa L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lisa V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Albert C.  |  First Impressions 
Rating:
5.0

The Tilton team rocks!!!

Melissa A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chris C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joann S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CLinton c.  |  Overall Experience 
Rating:
5.0

The thing I didn’t like is if I was late 4 days, I got charged an additional 20 dollars but if I wanted to move out just a few days after renewal there was no prorated money. I think that’s very unfair and would be only reason to not recommend Uhaul’s facility.

Kevin R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARGARET A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark S.  |  Overall Experience 
Rating:
5.0

Ramona was always helpful and friendly with whenever I needed help. She made the final moves possible by securing a truck on short notice. Excellent.

JOHN R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wallace W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S.  |  Overall Experience 
Rating:
5.0

They staff are tremendous to deal with and very helpful.

Robert S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Warren B.  |  First Impressions 
Rating:
5.0

Terrific service and efficient-knowledgable management. We will absolutely use this facility in the future and will highly recommend it to others. We could not be more satisfied!!

Peter H.  |  Overall Experience 
Rating:
5.0

Moved out of a 5x5 unit to a 5x10 box. Worked great. thanks for the suggestion.

Frederick I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina B.  |  Overall Experience 
Rating:
4.0

When upgrading to a larger unit I was told I couldn't get credit for time left on the first unit. I get it for an early departure, but this was an upgrade and I should have been credit for the time already paid for.

Philip G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark K.  |  First Impressions 
Rating:
4.0

There was no lock inside as the email indicated, and the latch assembly is in need of replacement. The gentleman in the office was extremely helpful, friendly, and although very busy with other customers at the time, he was great. This guy was super - can't say it enough, wish I could tell you his name, but it was Wednesday late morning.

Philip G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Katherine R.  |  Overall Experience 
Rating:
5.0

Pleasant experience

Dan O.  |  First Impressions 
Rating:
5.0

Very clean and professional also customer service is so nice thank ypu Brittany for all you do and being so kind .

Renee M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eliza S.  |  Overall Experience 
Rating:
5.0

I had a fantastic experience and their team on site was awesome!!! I’m so thankful!

Melissa A.  |  First Impressions 
Rating:
1.0

Contract said 24 hr7 daya week access. I was kicked out of my unit twice that i paid for because without informed info the hrs where changed by the facility live in on site nanager. And wasnt allowed access to my contracted paid for unit. And was blocked from access with signed contract of 24 hr 7 day acess

icson w.  |  Overall Experience 
Rating:
4.0

Exceptional customer service.

Virginia C.  |  Overall Experience 
Rating:
4.0

I started July 11th 2018. I checked out on May15 2021. I left 4 days after I paid my bill I think it was unfair to keep my last paymnet. I should have been charged for a week at the most not the whole month. I am sure it ws rented the next day.

Karen K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Richard F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James M.  |  Overall Experience 
Rating:
5.0

Great staff and very helpful. Will be a repeat customer in the future.

Michael O.  |  Overall Experience 
Rating:
5.0

Great customer service and always helpful if I needed anything will definitely be back if I need to storage unit thanks

Randy N.  |  Overall Experience 
Rating:
5.0

Romona and staff at Uhaul, Tilton, NH are gracious and competent, made our move so much less stressful. Thank you!

Virginia C.  |  First Impressions 
Rating:
5.0

Staff was very helpful and ensured snowmobile would be safe.

James C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

john r.  |  Overall Experience 
Rating:
5.0

People that work there are very friendly I would go back if I had to

DAWN G.  |  Overall Experience 
Rating:
5.0

Well done and reasonable price

james k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emma A.  |  Overall Experience 
Rating:
5.0

There are no words to express how grateful I am that we could straighten everything out in this pandemic, I only have great things to say about Ramona and her crew

sean c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristy r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joy M.  |  First Impressions 
Rating:
4.0

The fees are simply too much for me to pay at this time. I had asked for late fees to be waived on at least 3 separate occasions as I simply was having a difficult time paying and would wind up paying my storage rental late. I was promised that management would look into waiving the fees and I never heard back on any of 3 occasions.

christine b.  |  Overall Experience 
Rating:
5.0

Like that they got me in and they handled everything and I didn't have to worry about anything and that's what I call good service thank you

Alicha S.  |  First Impressions 
Rating:
5.0

Ramona is awesome

mark p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl A.  |  Overall Experience 
Rating:
5.0

All staff professional and helpful.

Wayne F.  |  First Impressions 
Rating:
5.0

Thanku fro the help and u guys are so grat i will go thoue u guys agong

Susan B.  |  Overall Experience 
Rating:
5.0

Ramona was very helpful!!

Carl O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emma A.  |  First Impressions 
Rating:
5.0

Thanku guys fro the help u guys are the best and cheper and freindly and nices

Susan B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOLAY C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnna s.  |  First Impressions 
Rating:
5.0

Ramona and crew were fantastic! Every question,concern, comment was answered professionally and what a great place to store my belongings. I had 3 storage units and rented numerous amount of trucks. Every time I rented out a truck they were there to greet me and was very courteous. Thank you Ramona and family!

Joeseph M.  |  Overall Experience 
Rating:
5.0

Very friendly services, good security control and convenient hours at the location were impressive. I especially appreciate the manager, Ramona, who ensured that everything was ok with my needs. Thanks Ramona.

inhyong l.  |  Overall Experience 
Rating:
4.0

Price is a little high

Felisha C.  |  First Impressions 
Rating:
5.0

Friendly and helpful staff

Charles F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynne G.  |  First Impressions 
Rating:
5.0

Ramona was terrific and I look forward to a great rental experience.

Peter H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ellon T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLY C.  |  First Impressions 
Rating:
5.0

Good job!!!

derrick m.  |  First Impressions 
Rating:
4.0

Amazing service and the people were so kind curtis and helpful. I would highly recommend them

Tina H.  |  First Impressions 
Rating:
4.0

Wonderful people running this location but the storage units are rather small. The 10' x 15' is high but not very long. Harder to stack boxes high because the weather factors will cave in boxes.

Joeseph M.  |  First Impressions 
Rating:
5.0

The staff there was really humble and resourceful to my situation and I appreciated all the help they offered.

brent p.  |  Overall Experience 
Rating:
5.0

I love this location nice friendly service who go above and beyond to help the customers. I store my Harley here and it is safe and secure! I recommend this place to anyone who in need or space.

PENNY E.  |  First Impressions 
Rating:
5.0

Great people running this place! They do all they can to try to accommodate you!

Rick P.  |  Overall Experience 
Rating:
5.0

The manager and personal were above and beyond I feel the security was top notch respectful and I would always recommend this haul to anyone by far one of the better hauls I have ever used thank you.

RAY B.  |  Overall Experience 
Rating:
5.0

Extremely helpful and pleasant! Thank you!

Stephen C.  |  First Impressions 
Rating:
5.0

A+

Karen D.  |