Customer Reviews for U-Haul Moving & Storage of Vacaville

6203 reviews

1240 E Monte Vista Av   Vacaville, CA 95688
(W of Allison Dr)

(707) 446-0757

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(707) 446-0757

1240 E Monte Vista Av
Vacaville, CA 95688
(W of Allison Dr)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All went well with a smile

ARTHUR S. 
Rating:
5.0

The experience was quick and professional everyone at the U-Haul office was great I will definitely use these services in the future I would recommend you without hesitation

TORNELIA C. 
Rating:
5.0

Customer did not leave a comment.

Delton C. 
Rating:
3.0

One employee was wearing a mask, well two but the second had both his nose and mouth uncovered while attempting to wear a mask. It felt very unsafe and we won't be doing business with your company again because of the lack of mask. We are in a pandemic I would think that your company would take the deaths of hundreds of thousands seriously. Extremely unprofessional. FYI the only person wearing her mask was a young woman with long dark curly hair, didn't get her name.

ANDRE N. 
Rating:
4.0

Customer did not leave a comment.

Tom M.  |  First Impressions 
Rating:
5.0

Not a thing

Marc R. 
Rating:
5.0

Outstanding customer service. Extremely easy transaction all the way around. Would highly recommend to other customers.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Shinika P.  |  Online Move In 
Rating:
5.0

Customer service was above and beyond. Couldn't be happier

Mark C. 
Rating:
5.0

The front end of the van felt a little loose on the freeway and pulls to the right. There was a massive computer failure at the location. The employees had to check me in on their cell phones. No contracts or other info available. Called in to verify credit card access.

Raymand D. 
Rating:
5.0

Customer did not leave a comment.

STEVEN K. 
Rating:
5.0

Customer did not leave a comment.

Peter Joy S. 
Rating:
5.0

Excellent customer service.

IKENNA N. 
Rating:
5.0

Customer did not leave a comment.

BEN K. 
Rating:
5.0

Customer did not leave a comment.

TINA C. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE G. 
Rating:
5.0

Yeah these guys have it together. Ive used them multiple times. In fact I sought them out specifically when working this move. They are professional, very helpful, and ADEQUATELY STAFFED - looking at YOU United Rental car Ridgecrest... If theres a problem, Uhaul moving and storage vacaville will Try to solve it instead of saying “i just do dispatch and check out” over and over - hoping youll give up and go away like some other locations.

Nova N. 
Rating:
5.0

All good

CHRISTOPHER T. 
Rating:
5.0

I had the worst experience with u-haul this time. From the reservation to the pick up calling customer service. To point where I would never use u-haul again also telling friends and family not to use it either. Till I got to the East Monte Vista location in Vacaville that is what turned my mind around they were understanding helpful polite friendly. That's the only location I will ever deal with again. Without them you would have lost my service forever.

ERIN L. 
Rating:
5.0

Supply beer. Lots of beer.

joshua C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Fast, friendly and easy!

Kurt V. 
Rating:
4.0

Check the gas tank gauge for accuracy when finalizing the paperwork

Roman L. 
Rating:
3.0

Equipment rented had flat tire within 30 minutes of departure. Returned to location. No adjustment to contract time to return for our loss of one hour. Said I was required to use road side assistance and not return. No 800 number for road side assistance. Need to access vis website. No internet?? Then what?? Seriously??

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

ELLEN A. 
Rating:
5.0

Friendly staff and very informative

DEBBIE G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRETT Y. 
Rating:
5.0

Anastasia was Amazing I was in a hurry and she whipped out my transaction out super quick and was very friendly and professional Thank you for that I really appreciate the great customer service

MELISSA M. 
Rating:
5.0

This location is really professional and convenient

michelle E. 
Rating:
5.0

Polite, professional, personable. Could not ask for better service.

David P. 
Rating:
5.0

Customer did not leave a comment.

BRANDY R. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
4.0

Customer did not leave a comment.

JEANETTE R. 
Rating:
5.0

Customer did not leave a comment.

Rachel Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REGINAL E. 
Rating:
4.0

Customer did not leave a comment.

Taryn F. 
Rating:
5.0

Good location, excellent staff, clean equipment.

SANDRA H. 
Rating:
3.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

I rented an auto transport which was in poor condition there were large rust holes in several areas and patch panels the license plate was bent in half and not readable . Usually their in good shape.

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

Matthew J.  |  First Impressions 
Rating:
5.0

Fast in and out. Great service!

CARLOS B. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

EXCELLENT service

Gil G. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
4.0

Customer did not leave a comment.

Meagan G.  |  Overall Experience 
Rating:
4.0

your people were very cherry and really helpful

JAMES S. 
Rating:
5.0

I love renting from this uhaul, they are friendly, fast and always work with me if I'm running late or need to extend my rental.

KEVIN S. 
Rating:
3.0

Well lit and clean, but Google Maps does NOT know how to guide a non-resident to this store. We pulled into a side-street and right into a gang situation with the police.

Edward P. 
Rating:
5.0

Customer did not leave a comment.

THOMAS T.  |  First Impressions 
Rating:
5.0

Great experience definitely auto pay was really helpful not having to worry about another bill and it just paid itself

Rodrigo R.  |  Overall Experience 
Rating:
4.0

This vehicles transmission is going out, I highly recommend this vehicle be placed out of commission until it is fixed. Perhaps providing me with some form of compensation would be appreciated.Thanks

RONALD P. 
Rating:
5.0

In and out super fast

CLIFFORD B. 
Rating:
3.0

The location is understaffed and you have to wait for service. The day I was there the uhaul computer system was down and wait was long.

David N. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

VENKATA C. 
Rating:
5.0

Customer did not leave a comment.

Leonard S. 
Rating:
5.0

My husband & I have had this unit for over 4 years, storing items to declutter our home, with the intent to sell our home and move. Michael passed away, unexpectedly, back in May 2020, so those plans were changed. During our use of the unit, we had no problem entering, when we needed to, everything has been clean and when having contact with the staff, they have always been friendly and helpful.

MICHAEL H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

FILIBERTO H. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
3.0

The lady who helped us was very nice and trying to be fast/efficient. The other employee a man was loud and talking to her about what he was going to order from Taco Bell interfering with her constantly trying to check us out. I have been to this location many times and this man is always very loud and not focused on work it's rather annoying and unprofessional.

AARON S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
5.0

The tire looked a little low. After I loaded my load in the trailer it had 10 PSI. I paid $1.25 at a gas station to fill it equal to the others. It was the back rear right tire. The hydraulic brakes don't seem to be working well, I have used this kind years ago and it was very responsive. Seems like my SUV had to work hard to brake. The Scheduling department in Wyoming was gracious to give a complementary extra day due to very slow driving over multiple states and multiple mountain passes with snow. This delayed my driving plan and I am very thankful for the extra day!

Wendell K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
4.0

Customer did not leave a comment.

CLAIR W. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Customer did not leave a comment.

Tom P. 
Rating:
2.0

Charged for 1/2 tank...it was nearer to 3/8. Floor was filthy at pickup with sticky liquid, possibly soda. Tho, I swept and wiped floor best I could. Rep told us to meet her outside, brought van up, walked away stating keys were in ignition. Did not review anything.

Charlene C. 
Rating:
3.0

I rented the big truck and it was given to me with under 1/4 tank of gas! Do your jobs and fill up the trucks.

Nick P. 
Rating:
5.0

Staff was friendly and helpful. They answered all my questions and made me feel great about my choice

Perla G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEYANA F.  |  First Impressions 
Rating:
4.0

Your business model includes wanting customers to have to overguess on fuel replenishment because vehicles are never filled. I've rented a trucks two weekends in a row and neither vehicle had the fuel that was claimed. I brought it to attn both times and was not charged for the deficit, but had I not remembered all of my uhaul experiences, I could have lost money. Employees were great. System is not for consumers. It's so easy to fix. But you won't.

DAVID E. 
Rating:
1.0

No appliance dolly. Forced to use utility dolly. Very unhappy. Will not use online check in EVER again.

Luke E. 
Rating:
4.0

Only negative was frequently people just hanging around. Lots of pot smoke. Staff was always very helpful.

Dean T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gerald C. 
Rating:
3.0

Customer did not leave a comment.

MELANIE M. 
Rating:
5.0

Customer did not leave a comment.

ENA B. 
Rating:
5.0

Customer did not leave a comment.

jeanne d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

The issue is not with either location. The problem is with your overall service. WHAT A JOKE!! I will do whatever possible to never have to use it again. You are free to contact me if you would like any further information but I'm sure if you look at the trail you will know

Richard C. 
Rating:
5.0

Customer did not leave a comment.

TRUDY N. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
4.0

There was no trash receptacles. Not even in the bathroom. That was unfavorable

PAMELA K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

gaylon R. 
Rating:
5.0

Customer service was outstanding, I could not have asked for anything better.

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

GARY A. 
Rating:
5.0

Can't honestly see any need for improvements. Flawless transaction.

WILLIAM S. 
Rating:
3.0

Customer did not leave a comment.

Rick V. 
Rating:
5.0

Smooth and great transition and move Thanks to your company!

tina V. 
Rating:
5.0

Using U-Haul services at this location was quick and easy, thanks to the online options. And, thanks to the staff, it was a great experience overall! I have, and will continue to recommend this U-Haul to friends, family and associates!

Arthur C. 
Rating:
5.0

Really appreciated the U-Haul agent find us labor to unload the truck on short notice. Thank you. Thank you.

DEAN B. 
Rating:
4.0

Customer did not leave a comment.

Christopher C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Diana K. 
Rating:
4.0

3 lights on trailer inoperative.

DARRIN D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Very nice and helpful. Excellent customer service.

Karan C. 
Rating:
1.0

I would not recommend ever using this location. I made reservations for three days and HAD to return rental the same day. Talked to main general manager and was told there's nothing they can do and hung up on me. I will never use Uhaul again. I move a lot for my job; but after this, I'll be using literally anyone else. Not reliable. Poor customer service. Rude. Overall, wholly dissatisfied. Never had this issue before. I should've trusted the yep reviews.

Adam M. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent S. 
Rating:
5.0

Customer did not leave a comment.

Delbert F.  |  Overall Experience 
Rating:
5.0

All of my expectations were met. Loved the location. There's a huge selection of trucks and trailers.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

COLTON P. 
Rating:
5.0

Great customer service! I use you all the time. The people who helped need a raise!

Brian T. 
Rating:
5.0

Employees are professional. Top staff at this location. Thank you UHaul for a pleasant experience.

PAMELA N. 
Rating:
4.0

The facility was easily accessible, temperature controlled and the staff were helpful. My only complaint was that their prices were very high.

Kendall R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melody O. 
Rating:
4.0

I rented a appliance dolly and had to lubricate the wheels. Maybe check dollies and equipment for issues prior to renting them to people. Luckily I was able to fix it.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

YOLINDA J. 
Rating:
4.0

1 more person at the front. it becomes a time problem if 3 or more persons show up at once.

RICHARD G. 
Rating:
5.0

Nothing really your staff was wonderful, they let me know about all upfront cost, recommend if I needed any other equipment or blankets. There checking in and out went very quickly. You folks are definitely the best way to go when you move.

LAWRENCE S. 
Rating:
4.0

Seems running with minimum staff but courteous and informative when attending customers:)

MAHMOOD A. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

NORMAN L. 
Rating:
4.0

Customer did not leave a comment.

Clara O.  |  Overall Experience 
Rating:
5.0

Staff and facilities met my needs. If storage becomes necessary again I'll know where to go.

Herbert A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sasha J.  |  Overall Experience 
Rating:
3.0

We had two storage units for about 4 years. After the second year we wanted one larger unit. We supposedly were placed on a list. Despite checking several times over the next couple of years, we were told there were none available. We saw at least three units with tags on them so I asked again to be laughed at and told there was a list and they would have the manager put us on the list. That night I found a storage unit at another facility and the next day someone from uhaul called and there was a unit magically available. Issue number two, which is actually the much bigger issue, are the people hanging out in the upstairs with bikes and backpacks. We were there at night moving out of our locker and three people with bikes and backpacks left the facility at 6:45pm but when we came back in the morning, those same people were back upstairs. There were several people just hanging around the facility, I did not feel safe going there by myself. People would also wait outside and follow people in when they used their key card. Issue three is the wait time. It took a very long time to be helped

Joseph G.  |  Overall Experience 
Rating:
5.0

I had a very good experience with them and I will go back and use them again Thank You

Roseann R.  |  Overall Experience 
Rating:
5.0

I just want to thank the lady that helped me open my storage. She was very nice and friendly and I would definitely recommend her and your storage to my friends and family. I feel so bad not getting her name but hopefully you guys can look up who helped me. The facility was clean as well and I didn't have any issues getting in and out of the storage. Thank you very much!

Carol A.  |  Overall Experience 
Rating:
4.0

Everything about the storage was great but there were a few times when there were people staying inside the building or outside the doors or in cars. May have been homeless but maybe having a drive by security guard could be nice.

Dennis C.  |  Overall Experience 
Rating:
4.0

the wait time in line too long and on hold on the phone too long

Sasha J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurel S.  |  Overall Experience 
Rating:
5.0

My mom's has had a storage unit there for years...

Scott W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nastazia R.  |  Overall Experience 
Rating:
1.0

I don't understand why I don't get a refund on my unused days of storage . I closed my storage unit yesterday after only using it 5 days this month. I should be refunded a prorated amount for the unused days. Please call 760 847 3915 to discuss .

COREY O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene P.  |  Overall Experience 
Rating:
5.0

Anthony was very helpful!

TAMARA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VALERIE J.  |  Overall Experience 
Rating:
4.0

Need to instruct how to use access card - swipe on right side to gain access, swipe on left side to open door Access card did not work so staff had to let me in another way - stated sometimes it takes time for system to process new customer access on card

Charlene P.  |  First Impressions 
Rating:
5.0

Great speedy service.Deseri was excellent m.

Chris R.  |  First Impressions 
Rating:
5.0

Staff has always been friendly and helpful. Facility is clean, well maintained and secure, which is why I’m a repeat customer.

GEOFFREY R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charmaine C.  |  First Impressions 
Rating:
1.0

My code to get in the facility didn't work. The unit that I was assigned has a HUGE support beam: it takes up almost 1/4 of the whole unit! This should have been communicated prior to the contract!! I'm completely unsatisfied. I want a refund. (707) 685-0343.

Bailey D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Zachary A.  |  Overall Experience 
Rating:
5.0

Best customer service experience I have had in a very long time. Working and living in the Bay Area you don't feel like a real human most of the time. You feel like an apartment or employee number. Special "Thank you" to Desirae and Christian, your great service made a very intense move for me feel like someone finally had my back. God Bless and Thanks again.

Lola T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Anthony F.  |  First Impressions 
Rating:
5.0

Every staff member was extremely pleasant and respectful. Very helpful.

Frank M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda S.  |  First Impressions 
Rating:
4.0

Very nice staff.

Phillip C.  |  Overall Experience 
Rating:
5.0

It has been a very pleasant experience. I would gladly recommend U-Haul to family and friends.

Bobby S.  |  Overall Experience 
Rating:
5.0

Outstanding in every respect. Well maintained and exceptionally clean

Bob M.  |  Overall Experience 
Rating:
5.0

Thank you soo much for everyone help @ uhaul truck & storage rental..

Jack P.  |  Overall Experience 
Rating:
5.0

Very friendly & helpful team.

Stephanie J.  |  First Impressions 
Rating:
5.0

Exceptional customer service. Friendly courteous representatives. Cleanest safest facility anywhere. Best place to store your home valuables.

Ana S.  |  Overall Experience 
Rating:
5.0

always a pleasant experance thank you

Jack P.  |  First Impressions 
Rating:
5.0

I had a great experience. Very easy to get a storage unit and close one out. Thanks for your great customer service.

veronica w.  |  Overall Experience 
Rating:
5.0

Sales Associate was very professional and extremely nice.

sherray j.  |  First Impressions 
Rating:
4.0

Professional and very cordial.

Phillip C.  |  First Impressions 
Rating:
5.0

I have been using this location for all my moving and storage needs since the mid 1990s and have always received excellent service.

Elena S.  |  Overall Experience 
Rating:
5.0

Very easy to work with and well accommodating

Mario V.  |  Overall Experience 
Rating:
5.0

My move in was awesome. It's rare nowadays to get treated like family, and that's exactly what it felt like yesterday. All the staff on duty were engaging beyond a greeting. I look forward to my stay!

Joseph E.  |  First Impressions 
Rating:
2.0

The service was horrible the employees are rude and unhelpful. Customer was terrible. I wouldn’t recommend it to my friends or family. Very unhelpful...

Raina H.  |  Overall Experience 
Rating:
5.0

Awesome

Daouda Y.  |  First Impressions 
Rating:
5.0

Awesome

Daouda Y.  |  First Impressions 
Rating:
4.0

Service was great. I do recommend checking the bathroom more often. I didn't have toilet paper after using the restroom after hours. It also smells a little bad... like pee.

Ginina L.  |  Overall Experience 
Rating:
5.0

Clean. Accessible. Easy to move in and even easier to move out. Great experience!

Rehema S.  |  Overall Experience 
Rating:
5.0

The staff were wonderful and so nice and accommodating . I live 14 miles away but would come to this establishment anyways because of the service.

ADRIAN R.  |  Overall Experience 
Rating:
4.0

Thank you!

PHILLIP C.  |  First Impressions 
Rating:
5.0

I only wish that we could get two entrance cards because it was difficult when my husband had the card and I had to get in there. Otherwise, excellent service and nice, clean, temp. control facility!

kendall r.  |  Overall Experience 
Rating:
5.0

great service!

Aesel T.  |  Overall Experience 
Rating:
5.0

Great service

JENNIFER T.  |  Overall Experience 
Rating:
5.0

I was in and out fast and thestaff was helpful and courteous

Chris S.  |  Overall Experience 
Rating:
5.0

It went very smoothly. thank you

veronica w.  |  First Impressions 
Rating:
5.0

Thank you Nancy for all your help. Excellent service!

Aesel T.  |  First Impressions 
Rating:
4.0

he timed motion activated lights are only sensed at the end of the rows so if you are organizing in your storage unit the lights will go out and you have to go to the end of the row to reactivate

Lisa H.  |  Overall Experience 
Rating:
5.0

I had two storage areas here over the course of years. The staff particularly made this facility the best ever storage units I’ve had: they are incredibly helpful, friendly and made things easy always

MATTHEW N.  |  Overall Experience 
Rating:
5.0

All my concerns and questions were answered professionally and courteous manner. Place was clean and bright and I was extremely happy about my experience there.

Ana S.  |  First Impressions 
Rating:
5.0

Ive used a Uhaul storage 4 times, but this staff was always great, never rude, always patient, & always went above and beyond! Moving sucks, but this staff made it tolerable. I love these guys. Thx!

Dina N.  |  Overall Experience 
Rating:
5.0

Great facility. Clean and convenient. Grrat,service. Kudos to Laurie and Anthony

Bob M.  |  First Impressions 
Rating:
5.0

Very professional staff

GEORGE A.  |  Overall Experience 
Rating:
5.0

I moved to vacaville 1 year ago. Hv used this uhal several times. Great people..

Donna Z.  |  First Impressions 
Rating:
3.0

I rented for ten years your smallest unit. All you did was raise the rent. I finally built a shed and moved my stuff. $100/mo for a closet is NUTS. Never again.

MARI H.  |  Overall Experience 
Rating:
5.0

The online reservation process was extremely convenient and work! The space we reserved was clean and ready to use. The staff was courteous and very helpful.

Dwayne W.  |  First Impressions 
Rating:
4.0

Fast and convenient. She even walked me to my storage unit instead of giving me a map to find it on my own

Sasha J.  |  First Impressions 
Rating:
5.0

very helpful

richard m.  |  Overall Experience 
Rating:
5.0

Climate controlled units; courtesy moving carts available; and great customer service.

ZABRINA A.  |  Overall Experience 
Rating:
2.0

They lie about prices, lie about actual access hours, lie about truck rental fees, lie about why card doesn't work, lie about who is responsible for what , lie about returning calls. I meant she!

Julio M.  |  Overall Experience 
Rating:
4.0

Smooth process from online to arrival. Kendrick was very helpful and knowledgeable and got me in and out in the least time possible. Please thank him for his great service.

Meryl N.  |  First Impressions 
Rating:
3.0

When i first got the storage unit it was 50 bucks a month! Before i cancelled my unit i was paying close to 90 bucks. Its ridiculous how much the price went up!! Never again!

DIOR G.  |  Overall Experience 
Rating:
5.0

It was fine

Roslyn H.  |  Overall Experience 
Rating:
5.0

Very pleasant and helpful staff

Richard C.  |  Overall Experience 
Rating:
5.0

The Best Uhaul Service. I've been using this particular location for all my moving, storage and in town hauling for over two years and have never had a problem. This Team goes above and beyond!

MANDISA M.  |  Reservation 
Rating:
5.0

The two girls that helped my dad and I were super nice and helpful and made the whole process so much easier.

Alisson A.  |  Reservation 
Rating:
5.0

>Thank you to the whole team at 1240 Monte Vista. The ability to pay my U box bill in cash was very helpful and the facility and staff was great. Will return. Thank you, U haul.

Diane B.  |  Overall Experience 
Rating:
4.0

The staff was quite pleasant and expressed a genuine desire to be helpful.

Melissa M.  |  Reservation 
Rating:
5.0

The staff at the Vacaville location are very helpful and friendly.

Maria M.  |  Reservation 
Rating:
1.0

Extremely disappointing! Guaranteed delivery date for 2 U-Boxes from Illinois to California was 7-14-18. One U-Box was 3 days late and the other U-Box still hasn't arrived. Again very disappointing!

Bette F.  |  Overall Experience 
Rating:
5.0

Staff very helpful and kind. This is why I continue to store my stuff here (just got my second storage area, other’s a long-term one). Even though it’s 20 miles from Davis where I live excellent place

MATTHEW N.  |  Reservation 
Rating:
4.0

Great facility. I would recommend more carts for customers and a better watch on area in front of elevators of unwanted items left. Bad appearance. Overall great service

VERONICA G.  |  Overall Experience 
Rating:
2.0

Get rid of the crack heads that go in and out of the storage units!

ALFONSO G.  |  Overall Experience 
Rating:
4.0

I work off hours and it would have been nice to have access late at night

David B.  |  Overall Experience 
Rating:
5.0

Your facility was clean and well maintained and your staff was always there to help in any situation. Thank you mostly to Desiree and Laurie. They are the best on staff! I will miss seeing you.

Sandra D.  |  Overall Experience 
Rating:
5.0

My experience was great!

SHAVON D.  |  Overall Experience 
No reviews have been submitted for this location.

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