Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Horrible
During this difficult time of sickness, joblessness and uncertainty; the manager of this property and the staff was very understanding and worked with me and my family while trying to manage through time. Thank you so much for your hospitality and care.
U-Haul was a great help with my move to Warner Robins Ga!!!!
I have had the up most experience with UHAUL Storage’s in Warner Robins and highly recommend there services always felt safe having my belongings thank you William Golden for your kindness and care of others property keep up the good work God bless you, great management.
Well maintained and convenient location.
William was very helpful. Great customer service.
I hate everyone who work in this particular location specially the property manager name Mr William. He was very rude & not very helpful nor friendly. People who work under him were ok but still not happy w/ them. I had my household in this property from August 29 2019 & was still planning to keep my belongings until I couldn't take it anymore. I feel like I'm being watch each time I check my unit. I was planning to stay but it was way too much for me. I will never rent with any uhaul property in the future because I had bad experience even when I call the call center. They also rude & I told my family member not to deal w/ any Uhaul businesses. That's all I can say & that's how I feel. Thank you
I did not have food in my storage but I had ants if they spray around they units that would be great
would love if you offer inside or climate controlled units plus addition key bobs for the account The gent who help us was VERY polite and nice!
I thought the Agent and Property Manager was very accommodating, friendly professional and showed excellent customer service.
Very dirty and not well maintained. Hours available not convenient and cost was too high for services provided.
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I appreciate the helpfulness of the staff. I had need of having some furniture moved and they were so helpful.
Very helpful and nice & Excellent customer service
Great staff, very helpful. Thanks
Excellent Facility,, not thrashey easy access, Will use again..
Trash dumpster should be available for customer to use for free.
This is my second time renting from them. The staff is always helpful and friendly. I recommend this place to anyone needing storage space or trucks and equipment for moving.
Day rental is actually 9 am to 5pm after 5 drop off is another days worth of rental. I believe that's a little excessive. I found the service was great and the storage was what I expected.
Unit was very big, very good value for the size. We could only access our stuff during business. This is why rating only above average.
The staff and facility are great. We are not moving forward because of the high pricing. While the access is better than most, not worth it for the cost.
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Grate place to rent a storage unit
Average
The staff was very helpful.
Great job!!
30 day due process required by law.
Excellent service every time I went in!!!
All staff members treated me like family and were very professional.
It took several tries to get my account prorated. The day of moving out of the unit, there was another lock on my unit. They don't know what they're doing at that place. I wouldn't go back.
I came into this location on 10/26 to reserve a storage unit. The day 10/30 when I came to move in with my movers my reservation was there but not my unit. Horrible service!!! Unhappy customer!!!!
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