I LOVE the UHaul Staff!! Kristina, Sam and the Crew are fantastic!! The movers were AMAZING! They (Trey and JJ) were polite and professional. I'm very pleased with UHaul services.
Jacqueline S. | First ImpressionsSelf Storage Units in Warner Robins, GA, 31088
U-Haul Moving & Storage of West Warner Robins
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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International City Self Storage
746 N Houston Road, Warner Robins, GA 31093 View Available UnitsFew Rooms Left. Reserve Today!
2.4 miles from this location -
U-Haul Moving & Storage at Watson Blvd
1235 Watson Blvd, Warner Robins, GA 31093 View Available UnitsLimited Units Available.
3.6 miles from this location -
AA Storage
68 Green St, Warner Robins, GA 31093 View Available Units
(U-Haul Neighborhood Dealer)4.1 miles from this location -
North Davis Self Storage
1007 N Davis Drive, Warner Robins, GA 31093 View Available UnitsLimited Units Available.
4.4 miles from this location
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 3.5 Average Customer Rating
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I no longer live in GA. Every accommodation was made to ease this move to new quarters for me and my belongings. Sam and Ashley reached out and went beyond customer service for me. We very much appreciate their efforts and care.
Lorie S. | First ImpressionsI was told this month that I had 20 days to return to Georgia from Arizona where I hold a full time job as a single parent because uhaul had bought another building and were vacating the renters at the old site. Nothing was offered to help me to make that happen, no discount on a truck or anything for the inconvenience. I received a phone call from the manager stating there would be someone at the old facility to move my items to the new location. I flew in and it’s a good thing I rented a car to get around that city because boy, did I receive the run around! Nobody at the facility.. at all! I had to go to another uhaul and of course that poor lady had no idea of my situation. There were three other customers all upset about reserving trucks/ equipment and nothing was available! The poor worker looked so stressed and called the manager due to my situation and the customer prior. I was told a few calls had to be made and to wait. Meanwhile, time is ticking as I have a flight to catch in a few hours and this city is about an hour and a half from the airport. Then, I was told “ okay ma’am, the manager said to go over to the old location and they will meet you there. AGAIN, no one was there for about 20 minutes. A white short bed truck ( not marked with any Uhaul signage and the driver was in regular clothes) pulled in. He said he was there to move me and he didn’t have the code to get into the storage and AGAIN I am waiting! This’ll I asked why he was alone and if he was expecting to move my items in only his truck. He said there are no uhaul trucks available! He said he’s waiting on the manager to come so we can get into the storage. 20 minutes later some young man comes in a mini suv to open the storage with the code and leaves! The original guy starts putting my things in his truck and tells me to go to a third facility to find out which new storage unit it’s all going to. I do that and AGAIN staff is clueless! I reserve a smaller unit than I had before. As I’m getting into my rental car I see the same white truck and he’s waving and honking his horn. I didn’t think anything of it until I had to return to the second uhaul to purchase boxes and I run into the guy who moved my things. He has already unloaded my things into the wrong unit! I tell him which one I reserved and he tells me to let the previous staff member who reserved it know so they can switch it later and to leave my lock and a spare key so they’ll mail it back to me in Arizona! I had no time to argue or fuss because I had to get to the airport. I returned to the place I reserved the new unit and no one was there! Nobody to leave my lock or key with! I left and gassed up my rental , returned to the uhaul and thank goodness the staff was back but I had to hand her my lock and spare key so I could get out of there. I still don’t know if my things are secure! Good thing I shipped my most important things back home. All of this run around when I was the one told more than 20 days prior that I HAD TO COME TO DO THIS, yet they ( uhaul ) were NOT prepared! Also, originally my plan was to haul all of my things back to my state and had reserved a uhaul truck for almost a thousand dollars. It’s a good thing I changed my mind and flew back because all that day I was there, all I got were text messages from uhaul telling me “my equipment was not available “!!!!! No truck!! What a pitiful pitiful was to do business with a customer who had paid them heir bill without issue for over a year! Horrible! Most of my bad experience happened at the locations in Watson in Warner Robins. The staff member at 301 was pleasant. She promised to lock my unit once the mover finished putting everything in there. I hope that actually happened.
Naomi W. | First ImpressionsWhen I was moving out I was told I couldn't use the dumpster unless I paid to use it then was billed more money. I'm sorry I left a mess but when someone asks to use a dumpster they are trying to help u so its not left a mess by charging people to use a dumpster its crazy. They charge so much was there for 2 years and prices kept going up then yell refused to let me use a dumpster so I would not recommend it to anyone
KIMBERLY B. | Overall Experiencecustomer service was excellent. Staff very helpful
Henry M. | Overall ExperienceHad rats
Frederick F. | Overall ExperienceI have never used U Haul storage before. I was pleasantly surprised. Erica at this office is AMAZING!!!!! She is so kind and so helpful. I had problems with my auto pay (your issues, not mine) but she was so awesome. Very pleasant and happy.
Lynne B. | Overall ExperienceWhile the name U-haul represents a large company with many offerings, Sam (Manager) made my experience feel personable and special. Great job!
DAVID P. | First ImpressionsThe manager is very unprofessional,they have rats and my whole door fell off my storage unit, they don't answer the phone put you on hold then hang up they are ridiculous....
ladonna b. | Overall ExperienceOver a year I had storage there and not one time. Did I ever see anyone at the office which was always locked call Customer Service trying to reach the facility where I signed in at and left several messages letting them know that I was moving out and not one time did anyone try to call me or let me know everything was taken care of after I’ve already moved out and cleaned out the unit. Trying to find out if I need to return the remote. Again nobody ever called.
Lee F. | Overall ExperienceI understand policy with the gate clicker but I was in a different car one day and needed access. I was declined because I didn't have my clicker. Didn't see that coming.
TOMMY H. | Overall ExperienceStorage accommodation is excellent.
Evelyn F. | First Impressions