Customer Reviews for U-Haul Moving & Storage of Westdale
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Westdale
Marc M. on
My light adapter was not working with the trailer provided. One of the employees went inside and found a functioning adapter. I had driven from two hours away to pick up the trailer to pick up a piano for my three children and he basically save the trip .
Ann H. on
Best customer service ever!!!!
Eugene V. on
Still a work in progress. They need to get the office area set up completed and get the internet connections working! Staff tried very hard to be effective.
Manasnit K. on
Staff was friendly but overall experience with ubox was not good. I requested for the refund due to the difference price in shipping location. Have to call in ubox customer service more than I called my family. And not even get any email or call to update about my pending claim. Today I call in and my claim was rejected. Overall, I spent more than getting a service from a moving company. If I had known that I had better not use uhaul!!
Mark W. on
We were CHARGED $100.00 for deposit since we used cash, and was told we would get back if nothing was damaged. Nothing was damaged and only got back $75.00
Colleen Z. on
Janet was extremely helpful and very nice.
Timothy R. on
The pickup process was fine, although it was not the location I had selected and was more out of my way than I would have liked.
Billie G. on
Don't go here
Leslie B. on
Perfect...no need for change.
Jason G. on
The guys there were very courteous and professional. I appreciate good customer service!
Robert S. on
Couldn't find. Was not the original return location we selected. When we went to the original location that we selected, which was WAY more convenient, they refused the truck. Delivered another Uhaul there two weeks ago without a problem What was different this time?????
joe G. on
People were very friendly, communicated very well and were very service-oriented in dealing with me.
Jaasen M. on
The GM here is top notch! I've delt with a lot of rental places and she has to be one of the best! Her kindness and business demeanor excellent, I highly recommend!
Daman C. on
Everything went great. I had a wonderful experience. Fast and friendly.