U-Haul of Lake Forest

7949 reviews

23211 Olive Av   Lake Forest, CA 92630
(On Olive st behind Ganahl Lumber)

(949) 768-4681

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(949) 768-4681

23211 Olive Av
Lake Forest, CA 92630

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Nelson N. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

jack H. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Friendly Team ! ... Made the experience Easy !

BARRY B. 
Rating:
3.0

There was only one agent working in the morning when I went to pick up my reserved truck. The check-out process took a long time to complete. I would have been better off not even having a reservation. Nevertheless, I will say that once I finally got in to the counter to process my reservation, the check-out process did move along pretty rapidly. But again, the whole process took an extreme amount of time to complete.

RODNEY T. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Offer to check tire pressure on towing vehicle.

Stephen J. 
Rating:
5.0

Super fast and efficient location if you fill out info ahead of time and get emailed documents. Was in and out in less than 5 minutes and about 2 minutes on return, incredible!

Michael S. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey O. 
Rating:
5.0

The staff was very helpful and friendly. Location was well stocked . My trailer was a dream to pull for over 2200 miles.

ROGER H. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

Gerard N. 
Rating:
3.0

Customer did not leave a comment.

Anthony H. 
Rating:
5.0

Customer did not leave a comment.

DAVID V. 
Rating:
3.0

Price

KENNETH K. 
Rating:
4.0

My dissatisfaction is with the way my reservation was handled. I made a request for a 26' out of town truck. The day before they called and said they don't have it. I had to drive to Placentia to pick up a 20' truck then hade to drive to lake forest to pick up a covered trailer. They said it would be discounted for my inconvenience but ended up paying full price and the attitude at the la habra branch where I made my reservation pissed me off. I don't know if I will ever rent from uhaul again. Any questions call me (562)743-9541

GEORGE T. 
Rating:
5.0

Customer did not leave a comment.

BARRY B. 
Rating:
5.0

Customer did not leave a comment.

SYEDMUHAMMADALI R. 
Rating:
5.0

Thank you for making my experience nice and easy! 👍🏻🏁

Brandon B. 
Rating:
5.0

Very efficient Easy to rent Truck was ready to go when I arrived Very happy

FERNANDO R. 
Rating:
5.0

The staff and management are an absolutely great.

KHALID H. 
Rating:
4.0

Customer did not leave a comment.

Scott R. 
Rating:
4.0

Customer did not leave a comment.

THOMAS P. 
Rating:
5.0

GREAT CUSTOMER SERVICE.

MARILYNN Y. 
Rating:
5.0

Miranda was great!!!

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Cody L. 
Rating:
5.0

Customer did not leave a comment.

KELLY A. 
Rating:
5.0

Customer did not leave a comment.

Dale S. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline K. 
Rating:
5.0

Nothing to improve ! Best service ever.

PHILIP L. 
Rating:
5.0

Customer did not leave a comment.

Carson G. 
Rating:
5.0

Customer did not leave a comment.

KYLE B. 
Rating:
5.0

Friendly, fast, efficient. Need I say more?

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Kyle H. 
Rating:
5.0

Quick to attend

Erick O. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Everyone was great to work with. They were very quick, efficient and had great customer service.

DANA I. 
Rating:
4.0

I haven't received my deposit back yet but other than that it's been a great experience

STACY S. 
Rating:
5.0

Great Service, Good people, kind and Gentle, beautiful personality and very helpful & respectful & nice. thank you 🙏

FARRAH E. 
Rating:
5.0

Excellent customer service at both check-in and check-out.

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Audrey T. 
Rating:
5.0

Sure nice guys good place !!

IZAEL C. 
Rating:
4.0

Parking is a huge issue to leave a car.

KEVIN K. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS T. 
Rating:
5.0

LA's roads are horrible...Truck I rented needs it's shocks replaced. Customer Service at this location is impeccable.

SAMUEL W. 
Rating:
5.0

Everything was so easy, smooth and professional process to rent a trailer. We will use again their services, that's for sure. Thank you guys!

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

loved the on line check in

Matthew E. 
Rating:
4.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

KATELYN V. 
Rating:
4.0

Would like after hours drop off

Steven L. 
Rating:
5.0

The young female who works at this location is quite efficient and professional.

L C. 
Rating:
3.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

GARY O. 
Rating:
5.0

Customer did not leave a comment.

Alice J. 
Rating:
5.0

Customer did not leave a comment.

Sultan A. 
Rating:
2.0

Location as a whole seemed rundown and sketchy

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Payman N. 
Rating:
1.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Dave S. 
Rating:
4.0

Customer did not leave a comment.

Henrry B. 
Rating:
4.0

Customer did not leave a comment.

Phillip K. 
Rating:
5.0

Best Customer service and clean vehicle and enjoyed the included handtruck!

DENNIS J. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA G. 
Rating:
5.0

Customer did not leave a comment.

Isamar G. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Lee S. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
4.0

Customer did not leave a comment.

SOFIA M. 
Rating:
5.0

Customer did not leave a comment.

Blake D. 
Rating:
2.0

Customer did not leave a comment.

shiying Y. 
Rating:
5.0

Customer did not leave a comment.

Sharon K. 
Rating:
5.0

Great team in this location. Everyone seemed to like their coworkers and all were friendly and helpful.

CHRISTOPHER W. 
Rating:
5.0

Both the rep and the gentleman who brought our truck up were extremely helpful, fast, and kind. I'd recommend this location in a heartbeat!

SHANNA L. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Wow, what an improvement in service and equipment! Years ago I had the absolute worst experience when a most important reservation was not honored. I thought I would never patronize UHaul again, but this was the best experience. Employees are sharp and eager to assist. Truck was practically new.

HAIG B. 
Rating:
5.0

Customer did not leave a comment.

Glen K. 
Rating:
5.0

Customer did not leave a comment.

laurie R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
5.0

Customer did not leave a comment.

saeed N. 
Rating:
5.0

Thank you for honoring my reservation with kindness and professionalism. Gabriel and the rest of the staff were stellar.

MAREVA C. 
Rating:
3.0

Did NOT know that there would be a $20 service fee for dropping off the truck early but after hours. If I had known that ahead of time, I would have waited until the next day.

LAUREN H. 
Rating:
5.0

Customer did not leave a comment.

Christiana K. 
Rating:
5.0

Customer did not leave a comment.

NELSON N. 
Rating:
5.0

Everything was great! Wonderful experience! Thank you!

judy W. 
Rating:
5.0

the van was washed however dusty inside. go over the dash w/ Arnour-All or even a damp cloth would work. my wife rode in it & she is fussy.... mentioned it to both daughters... a functional tool however..

william M. 
No reviews have been submitted for this location.

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