Customer did not leave a comment.MICHAEL V.
Customer Reviews for U-Haul of Pompano Beach
Pompano Beach, FL 33069
(Andrews Ave S Of Atlantic Blvd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep doing what you guys are doing!WILLIE H.
Customer did not leave a comment.Christopher R.
Didn't have the truck we reserved (again) but the smaller one worked out ok. Also, never got the dolly we rented, but were charged for it.Robert A.
Customer did not leave a comment.Mario A.
Customer did not leave a comment.ERIC F.
Customer did not leave a comment.LEO M.
Employees very helpful and courtesy keep up the good workMARIA M.
Very friendly with fast drop off serviceDAVID A.
Customer did not leave a comment.TRENNER T.
Excellent serviceGregg R.
Very nice people and it's always clean there. They definitely get u in and out.JASMINE L.
Customer did not leave a comment.JOHN B.
Trailer landing gear was in horrible condition, IT took me 20 min to fight with the piston that pushes the trailer on and off the hitch due to it being frozen.Eliav E.
you guys charge me extra... why? i don't understand our mileage was actually less then my estimate. You guys are a scamJOSHUA A.
Customer did not leave a comment.jeph V.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.CHRISTOPHER S.
Customer did not leave a comment.Trisha A.
We reserved online for a certain size truck date and time as you can see below., When we got there y husband ws told we have no truck for you and reserving doesn't matter because its the end and first of the month. I was speechless by then we were running late for our pickup and we had to take what they had on hand. we were then charged $73 and wasn't offered any discount for their mishap. Very disappointed. So is this true no reservation is needed now ? 954-210-0074 Makeshia Corprew Reservation #: 25911982 Pick Up Location: U-Haul of Pompano Beach 801 S Andrews Ave Pompano Beach, FL 33069 Date & Time: Saturday, May 1, 2021 at 11:30 AM Drop Off Location: U-Haul of Pompano Beach 801 S Andrews Ave Pompano Beach, FL 33069 Date & Time: Saturday, May 1, 2021 at 3:30 PM Rental Period: 4 hours Equipment: 10' TruckDONTAE C.
Customer did not leave a comment.Robin F.
Great customer service.jance M.
in my case everything turned out great, excellent serviceJOSE O.
Customer did not leave a comment.JIMMY B.
I reserved the trailer online upload all my information but when I get there I still always have to show my license and go through the process which I don't understand but returning the trailer I was late I forget his name but the gentleman didn't charge me for being late and it was really easy overall though it's an excellent experienceChristopher S.
Great experienceMILTON B.
Customer did not leave a comment.Latorya H.
Wouldn't recommend Uhaul EVER to ANYONE except to say that Uhaul and this branch in particular is the worst. Cust Serv is non existent and Kimberly is no help. This branch charged my card 5 times within 2 days...Timothy T.
Robert was very helpful getting my rental transferred to this site.Jeffrey B.
Customer did not leave a comment.Cesar D.
Truck box was dirtyYunier B.
A fast and caring experience provided by employee. Thank youVICTOR G.
Everything from the agent at pick-up to the truck and owner personally receiving the truck at return was excellent, very courteous and accommodating, for sure this has become my Uhaul rental branch of choice. They are all good professionals but must important good people willing to service, my respects to all.ENRIQUE C.
Customer did not leave a comment.RONALD A.
Very nice location. More organized than most and the staff was helpful.Edward P.
Customer did not leave a comment.Rosemarie B.
Customer did not leave a comment.FRANTZ F.
The customer service is always top notch, and the equipment I use works well and does what I need!TIFFANY B.
Air in tires was low. Location did not answer phone when called.James N.
Customer did not leave a comment.Travis P.
Customer did not leave a comment.Carlos G.
At least clean windshield and side mirrorsjohn A.
Customer did not leave a comment.PHAMINA A.
Customer did not leave a comment.SANDRA G.
POMPANO BEACH U-HAUL ROCKS.. THX ROBERT.....BLAKE BONDED Roo B.
Customer did not leave a comment.ALMA R.
Great serviceJhonnatan D.
Outstanding service from great staff. Great equipment in perfect condition. Thank you!Chis E.
The customer service was great. Given a little extra time which was needed for a local move.Craig N.
Customer service is excellent, friendly and courteous.EDNER N.
Customer did not leave a comment.AUGUSTO Q.
The staff is always polite and fast customer service.DUNCAN V.
Customer did not leave a comment.MARK H.
Customer did not leave a comment.ARMANDO G.
Customer did not leave a comment.RICHARDELLIOTT R.
Customer did not leave a comment.Elizabeth D.
Customer did not leave a comment.Raenesha O.
Very professional and clean van rental. Darryl provided pleasant customer service..KATOYA J.
More help at couoGREGORY L.
I really like renting trucks and vans from this location. The staff and very attentivePaulo C.
When I returned the car the employee a black guy asked me if I could it the pads I rent it..that was little rude and out of place. He thinks I worked for him maybe?Mary Y.
Customer did not leave a comment.JAMES W.
keep up the good workGARY J.
Customer did not leave a comment.David B.
Your crew is great! Be sure to take care of them every now and then. Thank you, Steve DamianoSTEVEN D.
Customer did not leave a comment.JOHN C.
Customer did not leave a comment.Angie K.
Customer did not leave a comment.MARY L.
Answer customer service callsLance H.
Everyone is attentive and professional.PAULO C.
Customer did not leave a comment.RODRICK M.
Customer did not leave a comment.MIGUEL A.
Customer did not leave a comment.JORDAN P.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Roger M.
Everything was greatERIC B.
Customer did not leave a comment.lastacy M.
Customer did not leave a comment.RODRICK M.
The van I rented was a very nice ,clean, and comfortable ride.Stuart C.
Customer did not leave a comment.GARY S.
Great peopleMichael S.
Excellent customer service. Your rep was quick, friendly and couldn't have done more for me. The trailer I rented was in perfect condition and did the job I neededChis E.
Customer did not leave a comment.PAUL S.
I needed a trailer bigger than my Toyota Tacoma 5' truck bed, as well as a ramp since the items being transported were both large and heavy/awkward to handle. I've used this U-Haul location through the years with each visit being more than courteous, adequate, helpful and professional. My latest visit was even more positive since I requested a very desirable trailer, and arrangements were made so I could pick up the trailer at this, my preferred and more local location. Everything worked out perfectly but took much longer to load/transfer/offload the items than anticipated. I contacted the location to request an extra day; again, arrangements were made to fit my convenience. Nice. Both the pick up and return went quickly, efficiently and was a very pleasant experience.JOHN G.
Got charged almost an extra $30 despite filling the tank... thanks for the blatant robbery !Zachary C.
Thanks ðŸ¤©CHALISENA M.
Customer did not leave a comment.JOY M.
Good costumer serviceREGINALDO A.
Customer did not leave a comment.JOHN C.
Customer did not leave a comment.ALDREI M.
Customer did not leave a comment.Russell G.
Customer did not leave a comment.MICHAEL P.
The truck was as good as it could have been given its 112,000+ miles on it. The staff were friendly and very efficient.Thomas S.
Do not change pick up location and time. Because of that delay which it was about 2 hrs I lost pick up time for my furnutires and I lost the the appointment for the moving. In the end, I lost the day and I had to pay in full for nothing.RODERIC N.
Whoever hooked up my trailer in Miami should be reprimanded to clean trailers before hookup.GLENN M.
People who work there hate customers, period. I showed up, and said, "Hello, I'm here for my reservation", the older man gave me one look, turned his back to me and kept talking to the younger one on the desk playing with his phone. This went on for about 30 seconds, then the young one put his phone down, looking frustrated and started to work on my reservation. He did not even bother offering me the coverages, I had to ask for it, and failed to understand the difference between damage waiver and liability. Upon return, same thing. I thought, I was treated that way, because I'm a minority, but another customer showed up for rental, and same thing. The older man did not even bother to acknowledge the presence of the customer infront of him. Why stay in retail customer service, if you hate people so much?? I'm definitely not returning there, again, and told everyone I knew, not to go there.PYE S.
This place is great. I go out of my way to rent here because the people are efficient.RONALD B.
Nice polite and friendly!Cllaude T.
I was pleased with everything. Timtimothy j. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!