My son packed my items and loaded the ubox. They brought the box when requested, they picked it up when we asked. They drove my ubox to their closest facility to my home in Pennsylvania.
Judy N | Overall ExperienceCustomer Reviews for U-Haul of State College
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You owe me $79.50. I ordered a box July-Aug 10. It was delivered, emptied, and returned. Now you think the empty box is full and charge me. Idiots. I will be calling again to get this fixed.
Jesse O | Overall ExperienceGreat option
Margaret C | Overall ExperienceEmployee took a long time to get a UBOX attached to my trailer. But they were so nice it didn't really matter.
Kenrick D | Overall ExperienceFrom a customer service and communication angle, this was the absolute worst experience I have ever had with a company. Warning to others: call back multiple times to verify the info given is correct!
CIARA J | Overall ExperienceThe UHaul model of farming out phone service was a bit of an issue I could rarely get through to the local office always talking to someone at corporate, some mixed signals but everything worked out.
Darrin T | Overall ExperienceI was pleased overall. I shipped a ubox from CA to PA. Pickup and delivery were on schedule with no damage. Although scheduling times were put off to the last minute, and required multiple calls.
John S | Overall Experience