Customer Reviews for U-Haul of Streetsboro

3,395 reviews

9034 State Rte 14   Streetsboro, OH 44241

(330) 626-3474

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(330) 626-3474

9034 State Rte 14
Streetsboro, OH 44241

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

peter P. 
Rating:
5.0

Customer did not leave a comment.

Josiah V. 
Rating:
5.0

Customer did not leave a comment.

Andrea B. 
Rating:
5.0

Girl was accommodating given I'm terrible at backing up trailer. She had tool to lift trailer off hitch and easily move into spot. I recommend giving her a raise she was excellent at customer service

Jeffrey J. 
Rating:
4.0

Customer did not leave a comment.

Walter K. 
Rating:
5.0

Customer did not leave a comment.

Wendy G. 
Rating:
4.0

Customer did not leave a comment.

Taylor B. 
Rating:
5.0

Customer did not leave a comment.

Jessie C. 
Rating:
5.0

Amber was great. it was a quick and easy process to pick up and drop off

Jon G. 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Customer did not leave a comment.

Summer M. 
Rating:
5.0

Customer did not leave a comment.

Philip B. 
Rating:
5.0

The gentleman that works at this location is very knowledgeable. We were greeted when we walked in the door, he was very friendly. Our experience was flawless

Shannon Q. 
Rating:
5.0

Truck was very clean, a/c could have worked better! Other than that it was decent.

Greg K. 
Rating:
5.0

Customer did not leave a comment.

Brandon J. 
Rating:
3.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Great customer service. Very friendly & helpful,

Gregory S. 
Rating:
5.0

Greeted well, in and out easy, thank you so much.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Marianne R. 
Rating:
5.0

Customer did not leave a comment.

Andrea B. 
Rating:
5.0

Customer did not leave a comment.

Gregory D. 
Rating:
5.0

My experience was smooth and fast. Both out and in.

Erik A. 
Rating:
5.0

Prompt and professional service. Would highly recommend

Lou V. 
Rating:
4.0

They forgot the dolly that I ordered, but we came back ASAP and they allowed us to take the dolly rental by looking up my order by phone number. Staff was friendly and apologetic, no complaints!

Donald D. 
Rating:
5.0

Everything was great! All the employees were kind & pleasant. I don't have a single complaint.

Christopher S. 
Rating:
5.0

Very easy rental of a 12 foot trailer. Professional hookup and no issues at all. These guys did a great job.

Tim K. 
Rating:
4.0

Everything went as planned. Vehicle was ready as scheduled.

Scott C. 
Rating:
5.0

The manager at the store was great. I came in last min when my personal trailer broke. He was quick, efficient and pleasant.

Joseph K. 
Rating:
4.0

Customer did not leave a comment.

Kerry B. 
Rating:
5.0

Customer did not leave a comment.

ian B. 
Rating:
5.0

Maybe rentable booster seats for shorter drivers? All in all a great experience and well run operation.

Dawn S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Amber is a great representative of your company. Excellent customer service!

CHRIS M. 
Rating:
5.0

Customer did not leave a comment.

Wayne P. 
Rating:
5.0

Amber was fantastic she had my trailer rental prepared when I walked in the door. She greeted me by name having never met her before and she said you're right on time. She completed her business with the customer in front of me and my trailer was hooked up and I was on the road in 15 minutes. She was polite and respectful and very professional. It was a very good experience thank you.

Nick B. 
Rating:
5.0

Very friendly

Thomas P. 
Rating:
5.0

Phil was quick, kind and helpful. They seem to have equipment other locations do not.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Tom N. 
Rating:
5.0

Customer did not leave a comment.

Andrijana G. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

Great experience. Simple quick location had an issue reached out and left me a voiceMail with their solution and it was perfect and didn't require me to call back to verify simply show up and all is good. In and out easy. Thank you. Will rent again.

KRIS R. 
Rating:
5.0

Great customer service.

John S. 
Rating:
5.0

Nice people to rent from, thanks for always having trucks available. I like buying propane here too.

Kevin O. 
Rating:
4.0

we got there to pickup the trailer and were told to call customer service, we were given the run around by them and told our account was on hold because of your store in Springfield Ohio said we had words with them the last rental we got. their guys were rude and smarted off to my employees.We had reserved the trailer a week before and was never told about the hold until we were at the store to pickup the trailer that was 150 miles from home.

Chip W. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

debbie D. 
Rating:
5.0

This is the 4th time I have used this Uhaul location in the last 3 years. They are the best.

JIM M. 
Rating:
5.0

Always good service. Highly recommend

Herbert M. 
Rating:
5.0

Customer did not leave a comment.

Jody R. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

jane H. 
Rating:
5.0

Great rental experience. Staff was friendly, equipment was awesome and drop off was easy. Thank you very much

ken G. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

dave B. 
Rating:
5.0

Customer did not leave a comment.

Douglas G. 
Rating:
5.0

Customer did not leave a comment.

Kelly S. 
Rating:
5.0

Nothing to improve Fast and friendly service

Jon G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN KEITH D. 
Rating:
5.0

Great Truck and Excellent Service.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Joy R. 
Rating:
5.0

Customer did not leave a comment.

Paul E. 
Rating:
4.0

The truck was very clean but surprisingly old. I believe it was a 12+ year old vehicle with 140k miles on it. While operable, it lacked modern conveniences that most of us have come to expect in even base model vehicles(Bluetooth/hands-free, back-up camera, etc)

Greg H. 
Rating:
5.0

Customer did not leave a comment.

Anuj P. 
Rating:
5.0

Customer did not leave a comment.

Wendy G. 
Rating:
5.0

Fast and easy rental.

tom A. 
Rating:
5.0

I was very impressed with the service I received and the condition of the truck. Will definitely choose this location again.

Kristina S. 
Rating:
5.0

Great service rep

Paul F. 
Rating:
5.0

Thank you! Service & Equipment 🌟🌟🌟🌟🌟

Robert M. 
Rating:
3.0

Update vehicles, make sure they are in good repair, if the speed is limited, inform the customer prior to them renting the vehicle.

Ken P. 
Rating:
5.0

Employee was very polite and professional.

Rebekah S. 
Rating:
5.0

Staff - young lady- was very prompt and friendly- great job

Troy B. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

My truck had a very clean interior. I was not thrilled with its reliability, though. I have to call roadside assistance because of a dead battery. This caused a several hour delay in my plans. (We were on our last trip). The brakes were also spongy. I had to step gard in the brakes to bring the truck to a stop.

Ronald G. 
Rating:
5.0

Both Larissa and Amber were very professional, courteous and helpful.

Todd S. 
Rating:
5.0

All good. No issues.

Mark S. 
Rating:
5.0

I have no suggestions. They were great!

debbie S. 
Rating:
5.0

Girl in this place were very nice and helpful.

David T. 
Rating:
5.0

Update your fleet, my truck was pretty worn out

David J. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
4.0

Customer did not leave a comment.

Samantha R. 
Rating:
2.0

Customer did not leave a comment.

Ralph T. 
Rating:
5.0

I was greeted by the staff. The transaction was explained to me and was quick. A staff member came out to hook up the trailer to my truck. He gave me packing tips. I was in and out in 10 minutes. Overall this was great customer service.

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

The trailer we rented was in poor mechanical condition. Recommend it be taken out of service.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

JEFF D. 
Rating:
5.0

Customer did not leave a comment.

Michele A. 
Rating:
5.0

Customer did not leave a comment.

RODNEY S. 
Rating:
5.0

Nothing

Terry H. 
Rating:
5.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Staff was very friendly

Ronald G. 
Rating:
5.0

Good customer service, both the Sunday clerks were exceptional.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

Edward U. 
Rating:
5.0

The employee that helped me did a very good job. Sge was friendly & knowledgeable.

Timothy K. 
Rating:
5.0

Very helpful and would definitely use again and recommend this location for all of your moving needs.

Douglas E. 
Rating:
5.0

Customer did not leave a comment.

Clayton F. 
Rating:
5.0

Christina was very helpful. The truck drivers door was a little hard to close.

robert W. 
No reviews have been submitted for this location.

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