Customer Reviews for U-Haul Storage at Fort Polk North Gate
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

20 reviews

1678 Chaffee Rd   Leesville, LA 71446

(337) 423-0059

Location Hours

Always Open On Your Smartphone

Services at this Location:

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(337) 423-0059

1678 Chaffee Rd
Leesville, LA 71446

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Although the place I rented the storage facility was great... Where the my storage center was... However was NOT! It was less than 5 miles away and because the fastest and shortest way to get to it..was off a Rd that I DID NOT HAVE ACCESS TO!! I had to spend 20 mines and several miles to go ALL THE WAY AROUND the military base! If I had known this..I would NOT have chosen that location!! Thanks for the extra day charge and all the extra gas , cuz it took so long to get to!!

Patricia G W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Genoble P.  |  Overall Experience 
Rating:
1.0

At this particular location on 1678 CHAFFEE ROAD, was by far my most WORSE Uhaul experience. I NEEDED assisstance but was UNABLE to get. Its sad that NO STAFF was there. A man/ woman personnel shoud be onsite. LORD 😫😫😫

CHARLITHA J.  |  Overall Experience 
Rating:
5.0

Great service provided throughout my three years of usage here. They rotated through multiple locations throughout and all the personnel at the office put up with me, so excellent service. The facilities are quite robust and I personally had no problems in any of the three major weather events that occurred.

stephen/matthew s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan L.  |  Overall Experience 
Rating:
2.0

When we first went the outside unit assigned to us was damaged, we spent 2 hours trying to get someone to assign us another unit with no luck. We just found another unit and stored out items and kept trying till we reached someone to let them know what we did. We also had 2 climate controlled units that we went several times and there were no dollies to use. We looked in another unit and seen several but couldn’t get them. We tried calling to get someone to let us in to get a couple but no luck. We did leave a message but went back a couple week later and there were still no carts. The driveways are terrible, seems to need attention at this location. We won’t use it again.

Robert B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bo V.  |  Overall Experience 
Rating:
2.0

Its not maintained at all. There was a bunch of leaks from the ceiling that were not addressed. Lost alot of furniture due to this.

Vanessa P.  |  Overall Experience 
Rating:
3.0

When we arrived at the storage location the building we were to get had damage to door. We spent 1 hr trying to call someone to let them know but could not get anyone that could help. We found another building not being used so we put our household goods in it. We are still trying to let Uhaul know about the change but no one will call us back. 318-332-6091

Robert B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosalind P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miguel N.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Greatly appreciated.

Genoble P.  |  First Impressions 
No reviews have been submitted for this location.

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