Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks for all you do and thanks for having me as a customer!!!
Awesome, I had my furniture in storage for 4 years and when I evacuated the storage the furniture looked and smelled like the day I put it in storage, this is great!
A great crew with great attitude
Was supposed to have a month free and was charged 125$
No problems. No concerns
No complaints. This is my second time using the storage facilities and would come back for a third if necessary.
Very nice & helpful staff
Safe and secure storage
Thank you so much for Amazing Customer service.
The name of the location is incorrect. There is no I-30 in Louisiana. The interstate in this area is I-10.
The owner had such a pleasant spirit..and went out of his way to help me above and beyond what I needed. Truly I’m grateful.. You know how you helped me❤️❤️ God Bless Your Business!!
No complaints
This is NOT a drop off location. After arriving I could not find a drop box for the key and called customer service. Was on hold way too long for them to figure this out. They blamed the store that I picked up the truck from for assigning me this location, but I chose it from the uhaul site based on location. Then I was told I would have to drive it elsewhere. Please remove this location from your list of available drop offs.
Had a great experience at the Opelousas location. Should I ever need a storage room again I wouldn’t hesitate to return to their service😊!!! Thank you guys for everything!!
There's a light that's been out for 2 weeks, kinda dark getting back to the unit I had. Otherwise everything else was great!!
Not willing to work with you upon being late and responsive to clients request.... kinda heartless act as if they want to sell your stuff
I moved to Washington DC and they wouldn’t let my mom get my things out of storage
Guy and Rechelle are AWESOME!
I will use them again everything was always nice and clean
the lady was extremely rude when i called and asked where they were located overall very unsatisfied
Very pleasant experience. Never had any issues and will be back in the future if I need to.
Didn’t like having to pay extra for 25/7 access.
I love everything about my storage & staff. Thanks
I would recommend Uhaul to anyone.
