Customer did not leave a comment.
Sona P | Overall Experience
Customer Reviews for U-Haul Storage at Opelousas Street
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location GM had to help me because the app and online information did not give clear instructions on how to get in the building. It's a good thing they had his number on the building for me to call because customer service didn't even know what to do
Ryan F | Online Move InBest group of employees ever!!
RAYMOND M | First ImpressionsI would recommend them to anyone from the storage unit rental to the U-Haul truck rental. The staff was very helpful
robert b | Overall ExperienceThe unit contact never answered their phone. The facility eas riddled with damage. Bathroom locked. Had to call police for broken doors that looked like a break in and the contact person never answered my calls nor returned them. For the money… the units and facility is not worth it at all. We got our stuff out as quickly as we could.
Phillip B | Overall ExperienceThey were very helpful and worked well with me to keep my storage safe I had accidentally locked the door open! They called several times!!!
Emily D | Overall ExperienceBest UHaul facility ever.
RAYMOND M | First ImpressionsEverything ok
jacqueline s | Overall ExperienceNice and friendly staff! Very helpful.
Frances A | First ImpressionsAdion was the best. He help me understand what I was purchasing as well as offered other items to help me with my move.
stephanie h | First ImpressionsBy far the best experience I have ever had. Love the staff and leadership they have going on over there.
DONNIE G | Overall ExperienceOwner was nice
Dale B | First ImpressionsMy unit leaked during the rain and there were nails on the drive area
Tonja S | Overall ExperienceThe staff is very friendly and helpful. I will always use Uhaul when I need their service when in need
Jacklyn G | Overall ExperienceExcellent customer service.
MICHAEL M | First Impressions…..
Melissa B | Overall ExperienceNeeded service. Provided a safe and clean place for storage of my belongings during an emergency.
Jo F | Overall ExperienceBest place I’ve ever stored items at . Definitely will be back.
Terrace T | Overall ExperienceThanks for the great service throughout the years. I am a very satisfied customer and will definitely recommend anyone to U-Haul in the future.
CHARLENE M | Overall ExperienceYour facility met my needs!
Laura C | Overall ExperienceGuy was extremely helpful as was all the staff. Great people, helpful and friendly
Phyllis A | Overall ExperienceMy only small issue was sometimes the keypad wouldn't work. Everything else was satisfactory!
marsha w | Overall ExperienceThank you! I will recommend you and if I ever need a storage space, you will be the storage of choice!
TRAMICKE T | Overall ExperienceThe inability to call the local store for any incidents that occur and gaving to wait on a national line for times up to an hour long, make me never wanting to use U -haul again.
ROBERT G | Overall ExperienceThe reason I said no to #4 is because I went in the main office the young man was not friendly and instead of explaining about the key for storage to go in the building he just said throw it away.
Rose W | Overall ExperienceCounter staff was not exactly the most welcome staff to deal with but took care of business
ROBERT G | First ImpressionsThe storage and service was absolutey superlative! U-Haul took care of my belongings for 26 years and they looked as good the day I vacated my storage room as they did the day I put them there. Thanks so much for the great service and I look forward to using your company's services again.
JAMES B | Overall ExperienceIt’s frightening when you are working in storage and lights go out
CALCASIEU S | Overall ExperienceThanks for helping me with the services I needed.
ONDRANTAE W | First ImpressionsThe lights in the area of my unit kept turning off and leaving me in complete darkness while moving my things in.
Vanessa E | First ImpressionsEverything was great! It was nice to get to go 24/7, any time I needed to go.
tessa b | First ImpressionsThe main entrance door would sometimes get stuck open. The check-in and checkout feature added more security and greatly appreciated!
Mark T | Overall ExperienceI loved how everyone was so friendly and helpful Every month at the facility and I love the way the grounds were kept at the storage unit very clean and I felt safe thank you very much
inaclaire g | Overall ExperienceGuy Lohr. Awesome employee!
MARTIN Z | Overall ExperienceGreat customer service!
Pearl S | First ImpressionsI truly appreciate what the staff has done for me and how much they called to remind me about my payment. Also the main employee of this facility I am truly thankful for is Mr. Guy he was truly a blessing sent from God thanks to you guys again and keep up the great work... Thanks
Apollonia K | Overall ExperienceEverything was great I would highly recommend.
JADA R | Overall ExperienceI did not like my storage facility as it’s on a slope. Trying to load and unload things were difficult.
Michael W | Overall ExperienceThanks for all you do and thanks for having me as a customer!!!
Apollonia K | First ImpressionsAwesome, I had my furniture in storage for 4 years and when I evacuated the storage the furniture looked and smelled like the day I put it in storage, this is great!
AUGUST B | Overall ExperienceA great crew with great attitude
george h | Overall ExperienceWas supposed to have a month free and was charged 125$
Pauline W | First ImpressionsNo problems. No concerns
TIFFANY C | Overall ExperienceNo complaints. This is my second time using the storage facilities and would come back for a third if necessary.
WILLIAM P | Overall ExperienceVery nice & helpful staff
Mary B | Overall ExperienceSafe and secure storage
shervon g | Overall ExperienceThank you so much for Amazing Customer service.
Heather K | Overall ExperienceThe name of the location is incorrect. There is no I-30 in Louisiana. The interstate in this area is I-10.
Hubert C | Overall ExperienceThe owner had such a pleasant spirit..and went out of his way to help me above and beyond what I needed. Truly I’m grateful.. You know how you helped me❤️❤️ God Bless Your Business!!
TINA H | First ImpressionsNo complaints
mozale C | Overall ExperienceThis is NOT a drop off location. After arriving I could not find a drop box for the key and called customer service. Was on hold way too long for them to figure this out. They blamed the store that I picked up the truck from for assigning me this location, but I chose it from the uhaul site based on location. Then I was told I would have to drive it elsewhere. Please remove this location from your list of available drop offs.
Jason SHad a great experience at the Opelousas location. Should I ever need a storage room again I wouldn’t hesitate to return to their service😊!!! Thank you guys for everything!!
CONCEITA C | Overall ExperienceThere's a light that's been out for 2 weeks, kinda dark getting back to the unit I had. Otherwise everything else was great!!
debbie b | Overall ExperienceNot willing to work with you upon being late and responsive to clients request.... kinda heartless act as if they want to sell your stuff
LOLETTE H | Overall ExperienceI moved to Washington DC and they wouldn’t let my mom get my things out of storage
tina d | Overall ExperienceGuy and Rechelle are AWESOME!
maxine l | Overall ExperienceI will use them again everything was always nice and clean
leslie j | Overall Experiencethe lady was extremely rude when i called and asked where they were located overall very unsatisfied
Kristie S | ReservationVery pleasant experience. Never had any issues and will be back in the future if I need to.
SHELIA J | Overall ExperienceDidn’t like having to pay extra for 25/7 access.
WILLIAM P | Overall ExperienceI love everything about my storage & staff. Thanks
JACQUELINETTA B | Overall ExperienceI would recommend Uhaul to anyone.
NATALIE K | Overall Experience