Nice clean unit and property also nice clean staff very friendly and helpfulDARYLE LAMONT B. | First Impressions
Customer Reviews for U-Haul Storage of Arboretum
U-Haul Truck Share 24/7© Location
Richmond, VA 23235
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I rented my storage shed there was person living in the hall way.. U-haul of Chipenham was very helpful getting me different unitl Kurt is the man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Bradford B. | Overall Experience
Thanks for letting me use your storage space..CAROLYN C. | Overall Experience
Customer did not leave a comment.Tim H. | Overall Experience
Keep doing what you doing?Jamila B. | First Impressions
Although my storage needs were well met, l do think there is room for improvement. Communication with UHaul was difficult. I was placed on hold to speak with staff for long periods, I think upstaffing would solve this problem. I do miss having staff on site, it would improve security and resolve communication issues.CHARLES A. | Overall Experience
Customer did not leave a comment.Mark B. | Overall Experience
Customer did not leave a comment.Robert G. | Overall Experience
Always friendly courteousness staffTASHUNDRA P. | Overall Experience
Customer did not leave a comment.debbie s. | First Impressions
Customer did not leave a comment.Rhonda D. | Overall Experience
Customer did not leave a comment.ZINA H. | First Impressions
Customer did not leave a comment.Sally K. | Overall Experience
Customer did not leave a comment.Tim H. | First Impressions
U-Haul has great integrityValerie D. | First Impressions
An awesome community amenity. Owner is an all around great guy always help and does right by his clients. Thanks Kurt my family appreciate you.Chelsea R. | Overall Experience
The staff was very friendly and yes I would recommend my family and friends to U-Haul anytime!Lajena J. | First Impressions
I will always rent from uhaul. Everyone is professional and friendlyRebecca H. | Overall Experience
They have updated the rental process which is great!Sabrina R. | First Impressions
Would definitely recommend to others.SALLY C. | Overall Experience
Excellent Is a five stars storage. Excellent management. Excellent workers Excellent People Excellent and clean place.HERNAN G. | Overall Experience
The ladies working in the store/office were very friendly and Ozzy, the gentleman who brought the truck around, was charismatic and professional.Christopher B. | First Impressions
Good service.Anthony J. | Overall Experience
lkBrian C. | Overall Experience
U-Haul Storage was very excellent in service and in deed I was very pleaced with their faclities and services!CARRIE B. | Overall Experience
everything was fineWilliam G. | Overall Experience
Very helpful and accommodating. I would utilize this facility again.Chuky S. | Overall Experience
No commentJESSICA C. | First Impressions
N/aAmanda S. | Overall Experience
Unit D18 Interior light Never worked, NBD. But the Preventable, uncontrolled Mildew Coating & ruining everything, not container sealed, cost more than the $2,000+ Spent renting your space. SHAMEJACOB W. | Overall Experience
The entire staff at this Uhaul were extremely friendly and professional. I fell down a flight of stair swhile trying to move and all it took was one call from the ER to extend the use of the truck.Krista V. | First Impressions
GM Kurt was very friendly and I will work with them again soon, Thank you for great services.Sean Y. | Overall Experience
I needed a truck and a storage room at the last minute. It was a very smooth process. I got everything I needed .Robin R. | Overall Experience
I have not been refunded the money I put down on the unit which I never accessed and talk to tow gentlemen regarding this issueBrandy D. | Reservation
I primarily used the self-service features at the location closest to Midlo and Powhite. I would highly recommend U-Haul storage to my friends and family.Willie F. | Overall Experience
Courteous, expeditious servicejudith c. | Overall Experience
nicejoseph L. | Overall Experience
Customer did not leave a comment.MOISE E.
Customer did not leave a comment.MOISE E.
Get more location near the 23112 area. But overall great experience from beginning to end.Tyronza W.