Customer did not leave a comment.Edward P.
U-Haul Storage of Gulfport
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not a thing. Professional staff. Drop off was quick and easy.DEBRA T.
Good experienceJOSEPH M.
Customer did not leave a comment.joe M.
Customer did not leave a comment.EVELYN B.
Customer did not leave a comment.Gerald N.
Customer did not leave a comment.ANDREW K.
Customer did not leave a comment.Sam M.
Customer did not leave a comment.MEGHAN M.
Customer did not leave a comment.Debra H.
Customer did not leave a comment.Lucas R.
They acted like they didn't want to be there and they didn't want to be bothered. And they were not abiding by the covid mandates set by the governor.BRUCE W.
Customer did not leave a comment.Debra H.
Customer did not leave a comment.ANDREW K.
We were very pleased with our experience in dealing with this location and their employees. Everyone was polite and very helpful.Edward P.
Nothing, everything was great.David H.
Trailer leakedDREW D.
Everything greatDavid M.
Customer did not leave a comment.RANDAL P.
Customer did not leave a comment.ROBERT D.
Customer did not leave a comment.CARY M.
I had a little trouble finding the drop box return; however, I'm confident I was told where it was located but just didn't listen. I thought I would return before closing.JIM F.
The only problem we had it kind of Ragley need a little work to it but everything else and the workers was great thank yallJANICE M.
Customer did not leave a comment.EBONY R.
Customer did not leave a comment.Chrisler R.
The truck was ready when I arrived I drove to destination in daylight and drove back at night the dasbord light was not on i could not see the speed omiter of how fast I was going when you turn off dashboarI light came on. I reported issue on return. My billing was accurate.Belinda B.
Customer did not leave a comment.DONNA B.
Customer did not leave a comment.JESSE B.
I was a little confused with the billing. I was under the impression that it was $19.95 and then $.59 a mile (or whatever it was) after a certain amount of miles. But apparently it is $19.95 plus $.59 a mile.Alfred T.
Personnel should have dispatched Roadside Assistance as they stated they would, but I had to wait over 7 hours for Roadside Assistance because the U-haul personnel did to call me back or send Roadside Assistance as I requested.CHERYL K.
Get rid of that truck. It was clean, but in terrible condition. Banged up, door handles broken, head light switch broken.Calvin C.
Very professional and helpful.JOHN W.
I was very satisfied with everything from picking up the truck to returning it! Everyone there was wonderful!LISA Y.
Customer did not leave a comment.Amanda E.
Customer did not leave a comment.JEFF L.
Customer service is horribleRODARIUS L.
Customer did not leave a comment.LAURA N.
Customer did not leave a comment.Chiquita C. | First Impressions
ALL WENT VERY WELL. WE WERE INVOLVED WITH A LOCAL MOVE AND U-HAUL WAS VERY FLEXIBLE IN THE CHANGES WE HAD TO MAKE. EXCELLENT SERVICE OVERALL.JAMES J.
I had great serviceLUTHER W.
The man that helped us was a idiot. He said we couldn't tow the vehicle with anything. my wife showed him that we could via uhaul website. Then he fixed his mistake. He is the manager, omg fire him and get someone that's not a idiotHAROLD M.
Customer did not leave a comment.Terri G.
Customer did not leave a comment.TERRI G.
Have employees wear face mask and have hand sanitizers available for employees & customers.DOUGLASS M.
My issues stem from being in the military and only having a certain time frame to be able to complete certain tasks... i.e. midnight.. so I usually had to live without some of my gear due to not being able to access it or storing that elsewhere.Paul V. | Overall Experience
They were so clean I could have eaten off them. .Frank F. | Overall Experience
Customer did not leave a comment.PATRICIA B.
Used this location several times. The person working was funny.William H.
Very dirty store, so maybe sweep once a week at least? Maybe even think about investing in a mop and bucket,CASSIDY W.
Customer did not leave a comment.CHRISTINA H.
Customer did not leave a comment.JAVION M.
Customer did not leave a comment.Roderick H.
Customer did not leave a comment.Chad W.
The equipment drop off went smoothly. No issues at all.STEVEN S.
Customer did not leave a comment.DWAYNE S.
All employees were very kind and helpful. Will definitely get my return business if needed.Susan R. | First Impressions
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.LaChonda H.
The gas tank was not full when we left ,and the mileage was not correct! But we bought it back on full and I still got charged extra on my account. And you should have seen everything with the attachments before we left and after we returned the vehicle.ALEX W.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.STERLING B.
Customer did not leave a comment.John B.
The check engine light came on and the truck cut off on me while driving to and fromJEFFREY S.
Customer did not leave a comment.thomas B.
The Service was great and the Attendants treated me with the utmost respect, and they were well trained and caring.MARK W.
Everything was great!Robert D.
Customer did not leave a comment.KATHLEEN P.
Customer did not leave a comment.Taylor D.
I think every team sport that help me and my move and everyone who was there on the phone and in the physical I rate them the highest rate above all and thank them and we'll come back many more times.lashawnda J.
Customer did not leave a comment.DANIEL Q.
Customer did not leave a comment.ARTHUR S.
Customer did not leave a comment.Laquinta W.
Make more parking, almost ALL the parking spots are used by the employees, leaving no parking if there are more than two customers.MARC C.
Only issue was the Smoke smell was so bad I had to wear my mask to drive it. Sprayed w febreze to calm it down some.BONNIE M.
Customer did not leave a comment.CALVIN C.
Customer did not leave a comment.cory K.
Customer did not leave a comment.OTIS M.
The check in of my equipment was handled efficiently by friendly staff member.MICHAEL J.
Never got to use the tow dolly I rented. Returned an hour after getting itGERALD T.
Customer did not leave a comment.GREGORY R.
Customer did not leave a comment.JOSEPH M.
Customer did not leave a comment.CRAIG G.
Customer did not leave a comment.caleb S.
This is first time I have ever rented a vehicle where the CDW had a deductible...I don't see a reason to pay $10 for a $150 deductible. I will never get that coverage againStephen P.
Make sure all equipment is gone over with a checklist when brought in/dropped off to ensure it is clean and serviceable for the next customer. I arrived to pick up a 6x12 trailer and the hitch was broken. I had to be switched off to another trailer. However, the staff on the day shift was swift and courteous in getting it all done.JOHN A.
Keep treating them with the same professional customer service that you gave me .....JAMES A.
The moving company contracted by Uhaul stole an item from me. Then lord multiple times about sending it back to me. Would NOT recommend.Jon J.
Customer service was terrible, I had trouble getting my rental done through the mobile service, and for an hour no one never asked to assist me. Finally I was able to get my rental, only to get a dirty truck. This was terrible experience i don't want to ever go back.Netocha C.
Customer did not leave a comment.Ryan E.
None commentsALFREDO Z.
It's all goodðŸ‘ðŸ»Susan S.
Customer did not leave a comment.JAMES LEE D.
Customer did not leave a comment.Travis A.
Customer did not leave a comment.Antonious L.
Customer did not leave a comment.Lauren P.
The driver forgot to lock the trailer so we traveled all those miles endangering ourself and others. I reported the incident and have yet to hear back from a manager.Aleatris W.
Customer did not leave a comment.ALAN P.
Customer did not leave a comment.JOHNNY C.
Noon needed.Michael T.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.DAVID H.
Customer did not leave a comment.LAURA R.
Customer did not leave a comment.JANICE W.
The Manager of this store was incredibly understanding and knowledgeable of all aspects of moving. I was given the best service I have ever had through u-haul and recommend his store to anyone needing moving assistance! 5 STAR SERVICE!!Steven S. | First Impressions
Facility is great except no elevator so moving heavy stuff upstairs is rough. Staff is excellent.Melissa W. | First Impressions
Customer did not leave a comment.Kimberly H. | Overall Experience
Despite being told when I rented that anytime less than a month would prorated , when I questioned staff they were indignant and stated" i don't think so , we don't do that." The staff seemed reluctant to actually work and each process was incredibly slow. They had rude tones and attitudes with all customers. I was very disappointed to observe the lack of customer service.Kimberly T. | Overall Experience
The staff was always helpful. My items we're secure and stayed in great shape.Mildred A. | Overall Experience
Customer did not leave a comment.Roman C S. | Overall Experience
Customer did not leave a comment.Luis C. | Overall Experience
I was to get a single large storage unit. I call a few times to confirm this. When I arrived they gave me two small units that was less storage space than the single large unit I had reserved. It was extremely difficult to get my stuff in. I’m very dissatisfied!doyle b. | Overall Experience
Customer did not leave a comment.Dan N. | Overall Experience
When we got the storage I wasn’t asked bout the insurance. I came back from working out of town and all my stuff was wet and molded. The ceiling had done fell in and wet all my things. So when I went to the front they say they can’t do anything cause of the insurance. Well as I reported it to the front come to find out the lady ain’t send it in to the boss nor noted it in the computerFrederick M. | Overall Experience
Customer did not leave a comment.Dan N. | First Impressions
Customer did not leave a comment.chris n. | First Impressions
Dana was extremely knowledgeable in her facility and its options, selecting appropriate size unit for me, covering all aspects during our discussion. Other staff members extremely helpful getting me moved in, into the facility to my unit, how to access via my code, and adjusting the code when the system detected a duplicated code Only intending a short stay a i am attempting to purchase a home in the Gulfport area but am highly pleased with the situation.Rob L. | First Impressions
They were very helpful and niceHarold C. | Overall Experience
Things had black mold rained in unit damaged alot of my thingsCrystal C. | Overall Experience
I had no problems and will use Uhaul again.Kimberly H. | First Impressions
They were very helpful to us in a bad situation and was very nice and we got first month free on a storage unit. I give them a big thumbs up.Harold C. | First Impressions
I only needed storage for two weeks. The staff was very accommodating, friendly and customer service oriented. If I am ever in that area again and need storage they will be my go to people. Excellent!ROGER B. | Overall Experience
I had a good experience with the agent that checked me in and the guy who checked in my truck. Both of them where helpful and updated me on things I should know. Both employeees were great team playerStacy S. | First Impressions
Uhaul as a whole seems very disorganized. We had problems making arrangements that were most convenient but also not having the facilities present at the location and times that were a arranged.NATHAN JACOB P. | Overall Experience
Enjoyed using UHAUL !!Roderick H. | Overall Experience
It was rats in my storage, the manager has the nastiest attitude, did not try to accommodate my belongings by offering to move to a different unit or reducing the rent price, was paying to house rats!Nekesha L. | Overall Experience
Terrible service! Overcharged me and it took over a month to clear up!John E. | Overall Experience
Everything was superficial wen receiving my service somehow my property was destroyed from inside the truck i don't know if i was from traveling while staying at various hotels while i was on my vacatAndrea C. | First Impressions
Love the Staff very helpful and caringANGELA H. | Overall Experience
Affordable price! Great customer service!Regina E. | Overall Experience
The people are awesomeDenise S. | First Impressions
The manager Raulston was very accommodating. The facility was not the right fit for us long term (as for storage unit prices), but I would definitely rent trucks from this location again!Ginger L. | Overall Experience
Great service! Went above and beyond...thanks so much!John E. | First Impressions
This facility is blessed with a great and friendly staff. I will recommend this facility to anyone requiring their services. You guys ROCK!David C. | Overall Experience
NaWhitley A. | Overall Experience
I received an excellent service and they tried to help me the best they could.They are a gerat team.Luis C. | First Impressions
Great location and friendly staff. Dana and James provided the services we needed in a customer oriented manner. I will be using this location again soon as we try to complete our move to Gulfport.David C. | First Impressions
Could be a little better organized. But still great service.torrence h. | First Impressions
Great customer service and efficient. Answer all my questions. Great team members! Keep up the good workRegina E. | First Impressions
Thank you for the truck storage locker. I will tell my friends to go to you.HAL S. | Overall Experience
They did a good job.GARY P. | Overall Experience
Gulfport was ok.. friendly people ..the truck tho was horrible terrible gas mileage filled up 3 times at 65.00 dollars, the truck seem to be hard to take off.. it didnt get good gas mileage at all...IRISH R. | First Impressions
Very helpfulmichael a. | Overall Experience
Great assistance at this site.. Very knowledge of what I was in need of, went way beyond expectation,Billie A. | First Impressions
The people working at this U-Haul facility on Pass Rd in Gulfport,MS were a pleasure to deal with. Very very helpful and friendly. I would highly recommend them to anyone needing storage or a truck.Robert A. | Overall Experience
Very nice and friendly.lisa d. | First Impressions
Excellent staff and locationDaniel B. | Overall Experience
While the entire experience was chaotic on my part, the Pass Rd Uhaul staff were always so helpful and accommodating when my plans changed, last minute. Kenny and Rolston went above and beyond!Christine S. | Overall Experience
Very well run facility.Natalie H. | Overall Experience
..........XERXES B. | Overall Experience
My reservation was on on time, and delivered to the uHaul to the nearest location to my home. My uHaul truck and trailer was safe to drive my distance to Gulf Port, and I didn't exceed my miles.gennie p. | Reservation
The representative at pass road Gulfport miss was very helpful . But the truck I rented wasn't at location as promised. Also the unit I reserved wasn't available. The rep A&J auto market was rude!Angela W. | Reservation
Everything went smoothly with no hassles. The representative was courteous and knowledgeable.Jessie W. | Reservation
Everytime I called about my payment the person I spoke with was very courteous and helpful. If I have 2 us another storage facility in the future it'll b a Uhaul Storage.Carolyn C. | Overall Experience
The overlook of the place look clean well maintained but my unit got rain in it and my brand new couch got ruined and my TV will not power on now and my pictures and trays has mildew from rain on it.Allecia K. | Overall Experience
Hannah and Chris was extremely helpful in assisting me with selecting the right storage unit on 9/1. The person that assisted me on 8/31 couldn’t show me the unit and gave me the wrong size.Allecia K. | Reservation
No elevator for second floor storage.... not accessible 24hr unless you pay extraBooker J. | Overall Experience
The General manager was great to work with and had everything ready when we arrived. Sean is a great GM!!!Natalie H. | Overall Experience
They told me they had a elevator when I called the 1800 # .. when I got to the storage I was informed they didn't...my unit was on The second floor.Booker J. | Reservation
The wait was to long and I'm a,pretty patient person they need more staff please and thank you and where is the darn elevator! !for the the storage areaKatina J. | Reservation
It was fast service, the representative was sweet, keep a smile on his face at all time.Daquone C. | Reservation
Great customer service.Nyra l. | Overall Experience
professionalbarene c. | Overall Experience
I was treated well at U-Haul and I would use them againcarvin s. | Overall Experience
The storage was good but the price was very high compared to other places and it really hurt me being on fixed income.Wanda H. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!