Customer Reviews for U-Haul Storage of Joplin

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Joplin

Overall rating:

chase k. on


It was great!

Kristy J. on


Excellent service, very helpful and nice people.

Judith B. on


no comments

elizabeth k. on


When a customer says they have a fridge, washer, dryer and boxes to store you should choose a unit for them that they can get those items in. There’s a 4 foot clearance on the upstairs units.

Krystal W. on


Where do I start. I scheduled in advance. When I went to pick truck up they sent me to a place half hour + away from where I lived to a place that no longer did business. 25+ to get ahold of reps.

Leanne L. on


Never in my life have I been treated as rudely as I was treated by the manager, ERIC WIRZBERG. Why anyone would want such a jerk running their business is beyond me. I am through with U-haul of Joplin

joshua M. on


not good at all. need better service. cant get to your stuff in stoarge very good at all.

Chas B. on


The employees were always very friendly and polite, and it was a real pleasure dealing with everyone.

Paul H. on


They answer all my questions and made sure I was satisfied

Kyle B. on


Worst customer service experience I've probably ever had. The manager acted like he didn't care about anything and completely messed up numerous things without even apologizing once. HORRIBLE