Customer Reviews for U-Haul Storage of Lake Oswego

4,910 reviews

7100 SW McEwan Rd   Tualatin, OR 97035
(FREE MONTH OF STORAGE!)

(503) 536-2412

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(503) 536-2412

7100 SW McEwan Rd
Tualatin, OR 97035
(FREE MONTH OF STORAGE!)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Mary & Brian were fantastic. I genuinely really appreciate their help in a stressful situation. I feel like my belongings will be safe! I do wish you were open a bit later, but no biggie :)

MARIA THEODORE P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARON ANNE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwen r.  |  Overall Experience 
Rating:
5.0

My uhaul truck had an abs notification and I talked to the staff regarding it they said to not worry about it but it really scared me driving up and not knowing what to do about it since it was my first time driving a uhaul. Overall storage was amazing! Staff was quiet and wasn’t very welcoming but they did help and try to make my experience great

Delanie H.  |  Overall Experience 
Rating:
5.0

We're very thankful for your Divine ability and customer service come, do you want to change it through the many challenges that we had your very compassionate to our needs. This is going to be a long haul to the East Coast and we are very thankful for your cooperation and all the difficult situations that we went through on this weekend with shipping. And taking praise God for each and every one of your employees, and a special thanks to the young man that retrieved my wife's purse at the end of the evening. He showed us what an honorable company you are really is. I don't know his name but a double thanks to the corporation.

ELton T.  |  First Impressions 
Rating:
5.0

The most “chill” laidback u-haul experience I’ve encountered.

Philip D.  |  First Impressions 
Rating:
4.0

We had a misunderstanding that was resolved promptly once contact was made. Overall, I was pleased with my experience here. Kind staff and easy storage.

Aliya B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD EDWARD S.  |  Overall Experience 
Rating:
5.0

The general manager , Mary , and others were very helpful when I shipped my box to the Europe, they did every thing to make my life easier and I would recommend the service and kindness

Wilmore W.  |  Overall Experience 
Rating:
2.0

I had huge problems with the alarm system constantly going off on me, which aggravated my tinnitus severely. The sign up process for the unit wasn’t very clear to me and left me with a lot of questions but the employees at the counter didn’t seem to want to explain any of the policy’s to me.

Bryan S.  |  Overall Experience 
Rating:
5.0

The staff was so helpful!

Jean T.  |  Overall Experience 
Rating:
5.0

Leaving my belongings in storage for a year was initially an anxiety-creating idea. So I loved that U-Haul offered a solution that was so secure, temperature controlled and easy to manage online while I was away. The staff were also very accommodating when I misunderstood the reason for the two lock slots and were patient with me as I was travelling Ana couldn’t return immediately to remove one of my locks. Move out process was seamless.

Justine B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fern T.  |  Overall Experience 
Rating:
5.0

The staff at the LO location is great! So helpful and understanding to customers needs.

Jean T.  |  First Impressions 
Rating:
5.0

The staff member was professional, knowledgeable and friendly. I especially appreciated the wide range of options and cleanliness.

John F.  |  Overall Experience 
Rating:
5.0

Except for the alarm system and alarms going off often, I loved it. I'll use this U Haul again.

Kathryn H.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly service from Cody!

Mary M.  |  First Impressions 
Rating:
5.0

Very accommodating to our quick in and out needs

STEVEN DUANE P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

eric m.  |  Overall Experience 
Rating:
5.0

Great friendly staff.

William G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY C.  |  First Impressions 
Rating:
4.0

I received good service here.

Aliya B.  |  First Impressions 
Rating:
5.0

Excellent facility. Very clean storage. Quick and friendly service

Kenneth L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sima A.  |  First Impressions 
Rating:
5.0

Surprisingly excellent service. The guy helping me at the desk (Eli? Sorry i dont remember) when I came in to check in was awesome- friendly and super helpful. Especially because this was my first time using a storage unit and first time at that facility. He was patient and worked with me even though I went back for help like 3 or 4 times. I would recommend this place. Oh and had some of the best rates I saw in the area

Tyler R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

G JOSEPH P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David L.  |  First Impressions 
Rating:
5.0

The gentleman that helped me was very kind, very thorough and very helpful.

Nicole L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aaron O.  |  First Impressions 
Rating:
1.0

Rude and racist staff

Angela S.  |  First Impressions 
Rating:
5.0

The guy working in the office was very helpful getting me acquainted with the layout of the buildings and finding my unit.

Nancy L.  |  Online Move In 
Rating:
5.0

Super helpful and friendly staff.

MATTHEW E.  |  First Impressions 
Rating:
3.0

This is the second storage unit I've rented online w U-Haul. Neither instance led with a map, but the first time (River Road in Eugene) had many maps on the walls. I had to hunt for the maps at Tualatin. More maps please!

JEFFREY W.  |  Online Move In 
Rating:
1.0

Allen knows says he is the grneral manager. Ths is Angela and Jyaida. Not Ronald as your customer name reads. Sad. We will never ise yourcompany again. Terribly disatisfied from pick up, drive in to finish. On hold now...over 30 minutes teying yo return the uhaul. Smh. You make way too much money off the people to treat people like this.

Martin-Shoshanna Angela O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anne S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brian P.  |  First Impressions 
Rating:
5.0

Local, convenient and friendly staff

Andrew V.  |  First Impressions 
Rating:
3.0

Guy the checked me in was more concerned with his phone (texting) than checking me in.

Berl D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert m.  |  First Impressions 
Rating:
5.0

The security elements are amazing!

Christopher R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fern T.  |  First Impressions 
Rating:
5.0

The staff and management have always been very helpful at this facility. Excellent customer service. Very clean facility. They always make helpful suggestions when renting a trailer/truck to make sure you have all the supplies you need. I will recommend to others. Thanks to the staff for their help.

Sean B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marian F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna S.  |  First Impressions 
Rating:
5.0

:-)

GREGORY F.  |  First Impressions 
Rating:
5.0

Having previously used your facilities I didn't need to look any farther when again in need of temporary storage of my belongings. The staff are pleasant as well as helpful thus I'm back at U-HAUL !

glenn j.  |  First Impressions 
Rating:
4.0

Had a very good experience here. Staff are very friendly and helpful. The facility is fantastic! I've used self-storage previously, but this is the nicest facility I've ever seen. The drive-through drop-off area is sheltered and warm, there are plenty of carts and dollies to get items from your vehicle to your storage unit, and the interior is a comfortable temperature, and kept very clean. We considered an upstairs unit, but chose a first floor unit because there is no elevator. This is the only downside of this facility.

Alynn V.  |  First Impressions 
Rating:
4.0

Thanks

Ladislao V.  |  First Impressions 
Rating:
5.0

Because it was going to be a rainy day, Sean placed my 3 UHaul Boxes into the covered drive-through area, which was a game-changer for me as I needed to sorted through the contents. When I decided to not take everything to my new apartment, it was very easy and efficient to rent a storage locker on the main floor. Sean even said that he would keep them in the covered area for another day for me. I highly recommend Uhaul of Lake Oswego!

Theresa S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony R.  |  First Impressions 
Rating:
5.0

It was a very easy process.

Todd K.  |  First Impressions 
Rating:
5.0

We are interested in your business services

Paul L.  |  First Impressions 
Rating:
4.0

A good experience for never having rented a storage unit! Thank you!

Toni M.  |  First Impressions 
Rating:
5.0

Everyone at this location that I have had contact with Robert, Chris and Tyler have been very friendly and helpful.

Shirley Y.  |  First Impressions 
Rating:
5.0

Very easy to rent my storage space!

maria b.  |  First Impressions 
Rating:
5.0

Angelina was very helpful in explaining all of Uhaul’s policies and procedures. She waited patiently while I filled out form. I am relocating from another nearby storage facility.

daina s.  |  First Impressions 
Rating:
5.0

The young woman who helped us was awesome! It was Tuesday July 31 around 6pm. Keep up the good customer service.

Leillanie Y.  |  First Impressions 
Rating:
5.0

Staff was very helpful, facility is clean.

Mike H.  |  First Impressions 
Rating:
5.0

thanks for help with delivery of my u-boxes

PHIL L.  |  Overall Experience 
Rating:
5.0

Very good to work with

PAUL J.  |  First Impressions 
Rating:
5.0

Gave me the option to accomplish a very difficult task easily. Thanks

james h.  |  Overall Experience 
Rating:
5.0

Efficient

Douglas H.  |  Reservation 
No reviews have been submitted for this location.

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