Customer Reviews for U-Haul Storage of League City

1,634 reviews

2500 W Main St   League City, TX 77573
(24 hour access - outside units and designated interior halls only)

(281) 554-5168

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(281) 554-5168

2500 W Main St
League City, TX 77573
(24 hour access - outside units and designated interior halls only)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The person working was friendly, prompt and pleasant. No constructive thoughts but I couldn't say no to lower prices.

Jack S. 
Rating:
5.0

Great customer service by Leo. Good value.

Robert I. 
Rating:
5.0

I have used this U Haul location many times and have always experienced a friendly and helpful staff.

Mona E. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Nothing

SHARAD K. 
Rating:
5.0

Cleanest truck I've ever rented! Staff was very polite

Taylor P. 
Rating:
5.0

None. Everything was excellent. It was affordable and came much quicker than we expected. The staff at the league city location took great care of us. Highly Recommend!

Mallory C. 
Rating:
5.0

Customer did not leave a comment.

MODUPE M. 
Rating:
5.0

Nice, clean and brand new cargo van hauler. AC blowing cold in this Texas heat on the way to do my pick up.

John J. 
Rating:
5.0

Customer did not leave a comment.

Collin D. 
Rating:
5.0

Customer did not leave a comment.

Tina J.  |  Overall Experience 
Rating:
5.0

Nada sin comentarios

ENRIQUE B.  |  First Impressions 
Rating:
5.0

Staff was very friendly and knowledgeable.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Make sure windshield wiper blades are replaced regularly. I drive in steady heavy rain from Dallas to Iowa. Wiper blades scraped the windows. Also, the headlights on my truck either shorted out or need to be adjusted. Could not tell they were even on. Especially at night. Very dangerous

Carol B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER E. 
Rating:
4.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Gaylen C. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

EVERY single individual who works, maintains, or is a customer service representative at this location are always ready and willing to fulfill any rental you may need with a smile that is true. This is the ONLY U-HAUL for any of my needs.

john C. 
Rating:
5.0

Customer did not leave a comment.

Larry T. 
Rating:
5.0

Customer did not leave a comment.

Sasha B. 
Rating:
5.0

Nothing! Excellent customer service!

Karen C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Wilbur W. 
Rating:
4.0

Customer did not leave a comment.

diana S. 
Rating:
5.0

Customer did not leave a comment.

Adrian G. 
Rating:
5.0

Customer did not leave a comment.

Ramon P. 
Rating:
5.0

Customer service was fantastic! Thanks for all the help and will most definitely be going to the same location when needed in the future.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

karla P. 
Rating:
5.0

Customer did not leave a comment.

Gerald H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sherry m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karla P. 
Rating:
5.0

Keep doing what you are doing!!!

CLARENCE D. 
Rating:
5.0

Beautifully maintained and modern facility. Manager Brian cares about what does and wants the customer happy. I thoroughly enjoyed dealing with him. Made my move just a little less stressful. Would definitely recommend his location for any and all moving and storage needs. G G. League City

Glenda G. 
Rating:
5.0

The manager is always polite and helpful. Very friendly location to rent from.

Colten W. 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful. Given the fact that the original location we went to completely screwed us over by leaving for lunch and never retuning. This forced us to drive 40 minutes losing valuable time during a move day.

Brian D. 
Rating:
5.0

The gentleman was very helpful. Didn't get a name, but had glasses and a beard if that helps! Great service!

Leonard B.  |  Overall Experience 
Rating:
5.0

The price to go 15 miles is ridiculous. 121 dollars. It says 19 dollars to rent locally. Not happy with pricing. Not recommending because of price!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Eddie B. 
Rating:
5.0

Customer did not leave a comment.

Eleanor B. 
Rating:
5.0

Customer did not leave a comment.

claude b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathie H. 
Rating:
5.0

Customer did not leave a comment.

MARIO R.  |  First Impressions 
Rating:
5.0

Brian and his wife have been managing this complex for many years and they are trusted friends and just amazing at what they do. They have an amazing positive attitude willing to help and provide outstanding customer service

MATT C.  |  Overall Experience 
Rating:
5.0

All good. I dropped off a day early without problem.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Brittany C. 
Rating:
5.0

Leo was pleasant to work with.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Pamela P. 
Rating:
2.0

The 26' truck was very old, headlights barely worked, no internal lights, very rough ride (bad shocks maybe), hard to hold your speed of 65 max, slop in steering wheel, horrible gas mileage ($350 in gas for 500 mile trip - less than 6mpg), and worst thing was that I returned it 2 days early and got NO refund. Next time I'll just leave it in my drive until the very last minute. I will definitely look for other rental options next time (next trip will be in mid April).

Gary D. 
Rating:
5.0

Can was dirty but in all fairness I picked it up early so maybe they weren't quite ready.

Richard J. 
Rating:
3.0

My rent started out relatively low but now it’s $85 for a small unit.

Dana M.  |  First Impressions 
Rating:
5.0

The Uhaul staff when above and beyond! I highly recommend League City Uhaul!

Penny R.  |  Overall Experience 
Rating:
5.0

The crew was well knowledgeable and respectful to customers

LEO S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sam f.  |  First Impressions 
Rating:
5.0

Brian, his wife, and Leo and the entire crew have been very helpful - This has been a huge move for us. Going from a 3100 sq ft home to an RV takes a lot and can be frustrating, however the crew here a UHaul as made the difference- thanks so much!

JULIO E.  |  First Impressions 
Rating:
3.0

Trucks brakes pulled to right when applied. Blew a radiator hose on the trip and had to wait 3 hours for service truck. Customer service hold is a joke!! Over 40 minutes. Get your shit together Uhaul! No wonder Penske is catching y'all in rental trucks.

LANCE L. 
Rating:
5.0

Customer did not leave a comment.

LORAINE M.  |  Overall Experience 
Rating:
5.0

Outstanding customer service

ESTHER D. 
Rating:
5.0

Thanks guys for your help!

CAROL G.  |  First Impressions 
Rating:
5.0

Great customer service at pickup and drop off. Great people here!!

TIMOTHY A. 
Rating:
5.0

Best UHaul renting experience ever. Thanks Leo!

CAROL G. 
Rating:
5.0

Excellent service and attentiveness

CLINTON D. 
Rating:
5.0

You can check y'all's trucks and make sure everything is in working order because I literally had to put the brake pedal all the way to the floor just for the brakes to engage

BRADLEY C. 
Rating:
5.0

Great movers

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Rocky S.  |  Overall Experience 
Rating:
5.0

Gentleman that owns the storage was very helpful.

Glenn K. 
Rating:
5.0

Very friendly and helpful staff.

Randy J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

noemi g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe C.  |  Overall Experience 
Rating:
5.0

The gentleman was very helpful and kind and did not mind that I brought the truck in early. The inside staff gal was very sweet.

KATHRYN C. 
Rating:
5.0

Customer did not leave a comment.

JOE C. 
Rating:
5.0

Customer did not leave a comment.

Kerry N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KERRY N. 
Rating:
5.0

Bryan is a good man to work with

donald n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE H.  |  Overall Experience 
Rating:
5.0

Service was great here!

LISA W. 
Rating:
5.0

Best uhual in Texas! Highly recommend. Leo and Bryan are awesome 👍

ALEXANDER M. 
Rating:
5.0

Customer did not leave a comment.

NIGEL H.  |  First Impressions 
Rating:
5.0

Was easy and they helped with everything

KENDALL E. 
Rating:
4.0

The truck ran very rough and brakes were weak, luckily we only drove a few miles otherwise would have been horrible. helpful people at the place, just a worn out truck and water leaked inside from rain

ALAN C. 
Rating:
5.0

Customer did not leave a comment.

JULIAN G. 
Rating:
5.0

Nothing really. Good hours, friendly and efficient service.

DAG C. 
Rating:
5.0

Easy access. Brian was always friendly and helpful.

Richard R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

No changes necessary

JANET B. 
Rating:
5.0

Brian is the best communicator! I will be back

Beau C.  |  Overall Experience 
Rating:
5.0

These owner/operators are awesome!

Tasha S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BETTY W. 
Rating:
5.0

Very well ran, I don’t know the gentleman’s names but everything was smooth. You can say I enjoyed having my stuff there haha

SYLVESTER K.  |  Overall Experience 
Rating:
5.0

I moved from extra space where there is zero customer service or attention to detail and wow what a difference. Brian was friendly attentive and quick to answer all my questions. Amazing customer service especially in these times where it is tough to find help and happy help. Brian loves his job it’s so good to see.

Mercedes L.  |  First Impressions 
Rating:
4.0

Pay attention to maintenance of equipment. The two hand winches for the front wheels were rusty and had not seen oil in a v long time. One tie down strap was partly torn through and frayed.

HUGH G. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

KERRY N. 
Rating:
5.0

Initially U Haul wanted me to drive an hour away to drop off the trailer. I told them find something else closer.. the agent told me that no one local had any room for the trailer that I had. Once U Haul was able to find me a close drop off location Fast and easy.. very nice guy.

Sharon H. 
Rating:
3.0

So the truck I was rented broke down on my on the way home. Worked all day loading it, drove about 40 minutes and the belt of the truck came off while I was driving. Luckily I had just exited off the major freeway and was able to guide the truck into a bank parking lot. I almost hit several people could of lost my life. The repair guy game and he had to buy new parts for the truck at auto zone. The belt tensioner was really bad so that was replaced. It took around 3-4 hours to get the truck running. All I was offered is to not be charged because I needed it an extra day because the damn truck broke down. Not only that I had guys helping me and I had to send them home and they could only come back the next day at 10am. Literally a joke that I was charged at all for this. It's not even about the money to me.

CHAD L. 
Rating:
5.0

Very friendly and helpful. I had A problem with my debit card which made me late for December. I have always paid on time. I auto pay and they waived my late fee! That is client appreciation for sure. 😊

rose M.  |  First Impressions 
Rating:
5.0

Fantastic helpful service.

RAY T. 
Rating:
5.0

Brian and Leo are awesome in giving high quality service... This specific branch has been very consistent.

ARVIN LEONARDO C. 
Rating:
5.0

Daniel is awesome with customer service!!!

ARVIN LEONARDO C. 
Rating:
5.0

Customer did not leave a comment.

DARWIN W. 
Rating:
5.0

Extremely friendly service!

Thomas O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tomasz O. 
Rating:
5.0

Great Customer Service!

ANTHONY S. 
Rating:
5.0

Customer did not leave a comment.

LELAND S. 
Rating:
5.0

The staff went above and beyond for their customer service. I will absolutely call them first if I am needing a u haul or for storage. I was pleased and impressed. Thank you Bob Olsen

ROBERT O.  |  Overall Experience 
Rating:
5.0

Brian and Leo were super helpful and friendly on multiple occasions while I was there.

Matthew W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRED S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER GERA D. 
Rating:
5.0

Customer did not leave a comment.

HARRY E.  |  First Impressions 
Rating:
5.0

The gentleman who received the the truck was awsome. Jeremy? Maybe...very helpful.

ANDREW S. 
Rating:
5.0

Went above and beyond what I expected.

michelle c.  |  First Impressions 
Rating:
5.0

The gentleman at this location has a great attitude and friendly to the customers. The equipment was clean and ready for pick up upon my arrival. Keep up the good work

Darrel S. 
Rating:
5.0

Customer did not leave a comment.

KATRINA MARIE J. 
Rating:
5.0

I tell everyone I know and people I meet about this great place. Brian is so wonderful and helpful. Leo is great. Polite and willing to help if needed. I've used them for 2 years and felt terrible about not needing the units any longer. Prices were affordable but mostly it's the staff that really make this Uhaul the top.

elizabeth m.  |  Overall Experience 
Rating:
5.0

Check the oil and make sure it's full of oil

JASON G. 
Rating:
5.0

Customer did not leave a comment.

Kestin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MORGAN D. 
Rating:
5.0

Geart service no hidden fee! Thank you uhual always there for me when needed!

Marysal P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Leo was great he got me in and out with the quickness. With exactly the size truck I needed.. And upon returning the vehicle same as before excellent customer service! Will definitely refer this location!

RITA P. 
Rating:
4.0

I truly appreciate your hospitality.

JEFFERY J. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Everything from pick up to drop off went very smooth. Excellent customer service.

ROBERT O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Carl M.  |  Overall Experience 
Rating:
4.0

Advertise.

Albert T.  |  First Impressions 
Rating:
5.0

the employee is friendly and efficient. they remind you when to return the truck.

PAULA B. 
Rating:
5.0

Very easy and would use this location again

Blake B. 
Rating:
5.0

Customer did not leave a comment.

ABDUL-SALAM A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

Curtis O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CATHERINE G. 
Rating:
5.0

Customer did not leave a comment.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

MIKE P. 
Rating:
5.0

Very nice staff and genuinely nice people!!!

mellissa H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUDY V. 
Rating:
5.0

Customer did not leave a comment.

Tracy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON G. 
Rating:
5.0

Customer did not leave a comment.

BEN B. 
Rating:
5.0

I received excellent customer service, there's nothing else Leo and Brian could have done with my move that wasn't already done!

JOYCE C. 
Rating:
5.0

Leo Sasso and Brian Thorp were very helpful and polite! So many don't believe in giving good quality service but, Leo and Brian both exemplifies what customer service is! I highly recommend this facility and am glad I chose them over the rest!! Very satisfied customer!!!

Joyce C.  |  Online Move In 
Rating:
4.0

Did a good job

JOY B. 
Rating:
5.0

Customer did not leave a comment.

Amanda L.  |  Overall Experience 
Rating:
5.0

Bryan is great at this location

Roger C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrying hope houston G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIE T.  |  Overall Experience 
Rating:
5.0

The process of calling,getting a reservation, going in and looking at the unit was very fast, convient and the staff were very friendly, helpful and informative!!! I would have to rate my overall experience as EXCELLENT and am looking forward to utilizing my storage unit!!!

ashley t.  |  First Impressions 
Rating:
5.0

Leo was very helpful

Joe C.  |  First Impressions 
Rating:
5.0

Very friendly and has good communication skills

Amanda R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John T.  |  First Impressions 
Rating:
5.0

For past 7 years My climate controlled unit has always been regulated and dry. My furniture did not warp, nor split!! Staff has always been friendly and helpful , answering all concerns when I had moved across country keeping my items safe during Hurricane Harvey!

SUSAN b.  |  Overall Experience 
Rating:
5.0

Thanks!

Bret A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John C.  |  Overall Experience 
Rating:
5.0

Enjoyed my storage stay there. Just wish they had the equipment I needed when I moved. Had to rent from another location and drive to storage to get my things out.

Laura T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey E.  |  Overall Experience 
Rating:
5.0

The staff there is remarkably friendly and helpful. Facilities are clean and well maintained.

Misti N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanne G.  |  First Impressions 
Rating:
5.0

Recommend fixing the pot holes - especially at the gate on Landing Blvd.

george B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina J.  |  First Impressions 
Rating:
5.0

Helpful staff and wonderful customer care. Relocations are better with Brian and Leo who helped me with everything from storage, packing and moving to new location during the COVID-19 pandemic! Truly appreciate your care during this difficult year. Thankful

Gwen F.  |  Overall Experience 
Rating:
5.0

It was a great help when we needed it, and very close to our home . The man at the front desk is great . Very helpful and very friendly. Thank you

Glenda H.  |  Overall Experience 
Rating:
5.0

A great place to do business.

LARRY H.  |  First Impressions 
Rating:
5.0

Always great service.

chad Warner S.  |  First Impressions 
Rating:
5.0

Brian & his Staff are very Professional...

DALE D.  |  First Impressions 
Rating:
5.0

Very friendly staff

paige p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claude b.  |  First Impressions 
Rating:
4.0

The guy in the front was awesome and very helpful but it was a couple throughout the yard that was very unpleasant. But will definitely be back it was nice and easy to get in and out with the 30’ camper.

paul a.  |  Overall Experience 
Rating:
5.0

The staff is awesome! This is my second time coming here!

theresa w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kestin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaset R.  |  Online Move In 
Rating:
5.0

Brian and his staff were always very helpful and friendly. They were quick to accommodate when I needed additional space and gracious when I went back down to just one unit. I always felt safe when I was there alone.

JACQUELINE F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

leslie s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert s.  |  First Impressions 
Rating:
4.0

Haven’t moved in yet so don’t want to misjudge

paul a.  |  First Impressions 
Rating:
4.0

You were much higher than other competitors but the attendant at desk is the reason why I went with U-Haul. Leo was Helpful, Courteous and a Professional. That's the only reason I went with U-Haul. Leo was above Excellent.

dennis b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIM W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

belinda k.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frank T.  |  Overall Experience 
Rating:
4.0

Only issue was it was difficult to reach anyone onsite by phone.

ROLAND G.  |  Overall Experience 
Rating:
5.0

Everyone we have talked to at location has been extremely nice and helpful.

Stacia F.  |  First Impressions 
Rating:
5.0

Frank was a huge help in getting me situated with a storage unit and getting the truck and trailer taken in!

MARCUS V.  |  First Impressions 
Rating:
5.0

Easy and convenient access to our stored travel trailer.

JOHN S.  |  Overall Experience 
Rating:
5.0

Staff was very helpful and amazing customer service!

Heather S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bryan B.  |  Online Move In 
Rating:
3.0

The overhead structural steel for the outdoor covered parking was very rusty and caused a significant amount of rust flakes to fall from the roof onto peoples stored items. If not caught quickly this will cause rust stains on peoples belongings, especially boats. The wash down stations available onsite do not work so it is a big inconvenience to try and store a boat here without somewhere to easily flush the motor or do a quick rinse. Other than that everything was as advertised.

Kyle C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas B.  |  First Impressions 
Rating:
5.0

Great customer service.!!

JUAN H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl B.  |  Online Move In 
Rating:
5.0

Great team !!!!!! Third time renting there!

Preston D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james D.  |  First Impressions 
Rating: