Customer Reviews for U-Haul Storage of League City

1,705 reviews

2500 W Main St   League City, TX 77573
(24 hour access - outside units and designated interior halls only)

(281) 554-5168

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 554-5168

2500 W Main St
League City, TX 77573
(24 hour access - outside units and designated interior halls only)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

William F.  |  Online Move In 
Rating:
5.0

Friendly, courteous, helpful staff! Understood my needs! Appreciate y'all!!!

Cynthia C. 
Rating:
5.0

U haul always accommodates very well. Never any problems. Always excellent service!

Christene A.  |  First Impressions 
Rating:
5.0

I have been using Uhaual in League City off and on for over 20 years and I have never had any problems what so ever! Ever one there is polite and helpful! I will continue to use only U haul in the future.

DONALD W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Convenient location, friendly personnel, easy entry access and convenient payment system, affordable, and truck rentals are quick with nice up to date trucks and equipment for your moves. Yes, I do recommend locations

Diana W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NIGEL H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria P. 
Rating:
5.0

Personnel and equipment were top notch. I use this location for all of my Uhaul needs. They have the most friendly staff, and they are truly helpful.

Chris B. 
Rating:
5.0

Brain and Leo have tremendous experience and knowledge and help us with our needs. We are glade we choose this U Hall Storage

Fermin V.  |  Overall Experience 
Rating:
1.0

Absolutely terrible they allowed someone to clean out two entire storage units full of mine and my kids stuff and also allowed someone to break into my rv in broad daylight with multiple witnesses and didnt even bother to call the police And also evicted me from my rv spot without any regards to the texas state law on the eviction process and shut off my electricity while me and my kids were asleep and it was 90 degrees we all had heat exhaustion and mild heat stroke when i woke and it was over 100 degrees inside my house bryan the manger is a heartless inconsiderate lying self absorbed rude person and doesnt need to be kept as manager or even an employee he has done so many people so wrong I really just can’t believe that uhaul is just allowing this monster to continue to take advantage of so many people and not stand with your customers what ever happened to the customer is always right and put the customer first yall have really dropped the ball on this one and i will never again use uhaul or recommend yall to anyone ever again in fact i will warn everyone about what has been done to me so i can possibly save someone from becoming your next victim

Courtney/Billy A.  |  Overall Experience 
Rating:
5.0

Easy process. I will recommend UHaul to everyone. Very positive experience!!!!!

Stephen M. 
Rating:
4.0

Customer did not leave a comment.

Mollie J. 
Rating:
5.0

Customer did not leave a comment.

Nooruddin P. 
Rating:
5.0

Customer did not leave a comment.

hannah M. 
Rating:
4.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Excellent customer service and the process was very easy. Everyone was extremely friendly!

Amanda S. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

No comments

JULIAN C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david e.  |  First Impressions 
Rating:
5.0

The app was really unreliable at pick up for the second time it wouldn't let me do the pick up truck option online on the website or on the app. I spent 30 min waiting on the phone with customer service when something so simple could have been avoided in a matter of a minute please fix it.

Ismael B. 
Rating:
5.0

The absolute BEST storage facility I have ever used. It was clean, the owner/employees were kind, they had supplies for purchase, and even provided a lock. I would HIGHLY recommend this location!

Stacy H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hamid K. 
Rating:
5.0

Absolutely love this location-I've had many different storages through the years, and this location is hands down the BEST. Caring staff, clean premises, and they even provide a lock! Thank you!!!

Grant H. 
Rating:
4.0

Customer did not leave a comment.

Ryan W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

No improvement is necessary. Excellent service and friendly staff. Overall a very pleasant experience.

Lisa E. 
Rating:
5.0

Customer did not leave a comment.

ronald H. 
Rating:
5.0

Customer did not leave a comment.

Ronsld R. 
Rating:
5.0

Nothing. The pick-up experience was perfect.

Joseph C. 
Rating:
5.0

Verry friendly and fast!

Brandy C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

dan A. 
Rating:
5.0

The manager Brain will always help you and has great customer service! They have many products to choose from, storage, truck rental, hatch for hauling, boxes to move, and many other things.

Fermin V.  |  First Impressions 
Rating:
5.0

Friendly, helpful and very professional.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Katie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane J.  |  Overall Experience 
Rating:
4.0

Buen trato, Muy amables y serviciales.

Amauri G.  |  Overall Experience 
Rating:
5.0

I wanted to questioned my final change. Did I get charged for 50 miles or 26 miles like I said I was planning to use? I believed it was that or maybe 1 mile over.

Juan S. 
Rating:
5.0

Customer did not leave a comment.

Tracy K. 
Rating:
4.0

Had a reservation at uhaul on highway 3 in webster for 12noon pickup, got there they told me reserved vehicle was down due to nail in tire and no other vehicle to rent. They got me a reservation at 2500 west main street for 1pm.

Paul N. 
Rating:
5.0

I can not say enough good things about Brian. He was professional, knew what he was doing, and handled being extremely busy with ease. You can tell he takes pride in his job. He made our stressful moving experience a breeze when it came to getting the storage unit and being taken care of. Would absolutely recommend coming to this uhaul and working with Brain.

Brandy L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kelli B. 
Rating:
5.0

I would like to Thanks Mr.Brian for outstanding customer service.

Nasser A. 
Rating:
5.0

The Lady here is extremely kind, friendly and informative. She made the process less daunting and fun.

ada W. 
Rating:
5.0

Customer did not leave a comment.

Chris A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Warren S. 
Rating:
5.0

Customer did not leave a comment.

Joe F.  |  Overall Experience 
Rating:
5.0

I was worn out from a move back to my home state of Texas following the death of my wife in WA. I was treated with decency and respect by Brian. I am certain he did all he could to be helpful to me during a very difficult time in my life. It is appreciated and shall not be forgotten.

Nathan A.  |  First Impressions 
Rating:
5.0

Perfect, great performing truck! So easy to use.

Franz W. 
Rating:
5.0

Mr Thorpe at the pick up site was great. Truck was ready and check in and pick up were very easy processes.

George P. 
Rating:
5.0

Friendly and helpful staff

Jeff W. 
Rating:
5.0

Staff was friendly and always very helpful. Units were always well maintained. Pricing was very reasonable. Would recommend this place to others.

Susan A.  |  Overall Experience 
Rating:
3.0

False advertisement regarding unit size. Claimed it was 2000 ft3, but actually only 1560 ft3. Forced to rent an additional unit in order to store my belonging

JAMES S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Very nice couple

Katrina M. 
Rating:
5.0

Brian is always very accommodating.

Brian L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney C. 
Rating:
5.0

Customer did not leave a comment.

Luke P. 
Rating:
5.0

Customer did not leave a comment.

Staci C. 
Rating:
5.0

I love these folks. This is my 3rd time renting! Pleasant and easy everytime!!

theresa w.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

jacob P. 
Rating:
5.0

Quick, efficient and excellent service. Easy in and out. Thanks

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Everett L.  |  Overall Experience 
Rating:
5.0

They staff are accommodating and very friendly. They went above and beyond. A amazing experience

roger n.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ritchie G. 
Rating:
5.0

Customer did not leave a comment.

jhony P.  |  First Impressions 
Rating:
5.0

Really excellent assistance with trailer & assistance removing vehicle. TX u-haul is so much nicer. Thank you

Heather W. 
Rating:
5.0

Customer did not leave a comment.

brock W. 
Rating:
4.0

Everyone there were so nice and helpful. Also very welcoming! The process was so quick

Faith B.  |  First Impressions 
Rating:
5.0

The person working was friendly, prompt and pleasant. No constructive thoughts but I couldn't say no to lower prices.

Jack S. 
Rating:
5.0

Great customer service by Leo. Good value.

Robert I. 
Rating:
5.0

I have used this U Haul location many times and have always experienced a friendly and helpful staff.

Mona E. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Nothing

SHARAD K. 
Rating:
5.0

Cleanest truck I've ever rented! Staff was very polite

Taylor P. 
Rating:
5.0

None. Everything was excellent. It was affordable and came much quicker than we expected. The staff at the league city location took great care of us. Highly Recommend!

Mallory C. 
Rating:
5.0

Customer did not leave a comment.

MODUPE M. 
Rating:
5.0

Nice, clean and brand new cargo van hauler. AC blowing cold in this Texas heat on the way to do my pick up.

John J. 
Rating:
5.0

Customer did not leave a comment.

Collin D. 
Rating:
5.0

Customer did not leave a comment.

Tina J.  |  Overall Experience 
Rating:
5.0

Nada sin comentarios

ENRIQUE B.  |  First Impressions 
Rating:
5.0

Staff was very friendly and knowledgeable.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Make sure windshield wiper blades are replaced regularly. I drive in steady heavy rain from Dallas to Iowa. Wiper blades scraped the windows. Also, the headlights on my truck either shorted out or need to be adjusted. Could not tell they were even on. Especially at night. Very dangerous

Carol B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER E. 
Rating:
4.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Gaylen C. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

EVERY single individual who works, maintains, or is a customer service representative at this location are always ready and willing to fulfill any rental you may need with a smile that is true. This is the ONLY U-HAUL for any of my needs.

john C. 
Rating:
5.0

Customer did not leave a comment.

Larry T. 
Rating:
5.0

Customer did not leave a comment.

Sasha B. 
Rating:
5.0

Nothing! Excellent customer service!

Karen C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Wilbur W. 
Rating:
4.0

Customer did not leave a comment.

diana S. 
Rating:
5.0

Customer did not leave a comment.

Adrian G. 
Rating:
5.0

Customer did not leave a comment.

Ramon P. 
Rating:
5.0

Customer service was fantastic! Thanks for all the help and will most definitely be going to the same location when needed in the future.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

karla P. 
Rating:
5.0

Customer did not leave a comment.

Gerald H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sherry m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karla P. 
Rating:
5.0

Keep doing what you are doing!!!

CLARENCE D. 
Rating:
5.0

Beautifully maintained and modern facility. Manager Brian cares about what does and wants the customer happy. I thoroughly enjoyed dealing with him. Made my move just a little less stressful. Would definitely recommend his location for any and all moving and storage needs. G G. League City

Glenda G. 
Rating:
5.0

The manager is always polite and helpful. Very friendly location to rent from.

Colten W. 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful. Given the fact that the original location we went to completely screwed us over by leaving for lunch and never retuning. This forced us to drive 40 minutes losing valuable time during a move day.

Brian D. 
Rating:
5.0

The gentleman was very helpful. Didn't get a name, but had glasses and a beard if that helps! Great service!

Leonard B.  |  Overall Experience 
Rating:
5.0

The price to go 15 miles is ridiculous. 121 dollars. It says 19 dollars to rent locally. Not happy with pricing. Not recommending because of price!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Eddie B. 
Rating:
5.0

Customer did not leave a comment.

Eleanor B. 
Rating:
5.0

Customer did not leave a comment.

claude b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathie H. 
Rating:
5.0

Customer did not leave a comment.

MARIO R.  |  First Impressions 
Rating:
5.0

Brian and his wife have been managing this complex for many years and they are trusted friends and just amazing at what they do. They have an amazing positive attitude willing to help and provide outstanding customer service

MATT C.  |  Overall Experience 
Rating:
5.0

All good. I dropped off a day early without problem.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Brittany C. 
Rating:
5.0

Leo was pleasant to work with.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Pamela P. 
Rating:
2.0

The 26' truck was very old, headlights barely worked, no internal lights, very rough ride (bad shocks maybe), hard to hold your speed of 65 max, slop in steering wheel, horrible gas mileage ($350 in gas for 500 mile trip - less than 6mpg), and worst thing was that I returned it 2 days early and got NO refund. Next time I'll just leave it in my drive until the very last minute. I will definitely look for other rental options next time (next trip will be in mid April).

Gary D. 
Rating:
5.0

Can was dirty but in all fairness I picked it up early so maybe they weren't quite ready.

Richard J. 
Rating:
3.0

My rent started out relatively low but now it’s $85 for a small unit.

Dana M.  |  First Impressions 
Rating:
5.0

The Uhaul staff when above and beyond! I highly recommend League City Uhaul!

Penny R.  |  Overall Experience 
Rating:
5.0

The crew was well knowledgeable and respectful to customers

LEO S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sam f.  |  First Impressions 
Rating:
5.0

Brian, his wife, and Leo and the entire crew have been very helpful - This has been a huge move for us. Going from a 3100 sq ft home to an RV takes a lot and can be frustrating, however the crew here a UHaul as made the difference- thanks so much!

JULIO E.  |  First Impressions 
Rating:
3.0

Trucks brakes pulled to right when applied. Blew a radiator hose on the trip and had to wait 3 hours for service truck. Customer service hold is a joke!! Over 40 minutes. Get your shit together Uhaul! No wonder Penske is catching y'all in rental trucks.

LANCE L. 
Rating:
5.0

Customer did not leave a comment.

LORAINE M.  |  Overall Experience 
Rating:
5.0

Outstanding customer service

ESTHER D. 
Rating:
5.0

Thanks guys for your help!

CAROL G.  |  First Impressions 
Rating:
5.0

Great customer service at pickup and drop off. Great people here!!

TIMOTHY A. 
Rating:
5.0

Best UHaul renting experience ever. Thanks Leo!

CAROL G. 
Rating:
5.0

Excellent service and attentiveness

CLINTON D. 
Rating:
5.0

You can check y'all's trucks and make sure everything is in working order because I literally had to put the brake pedal all the way to the floor just for the brakes to engage

BRADLEY C. 
Rating:
5.0

Great movers

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Rocky S.  |  Overall Experience 
Rating:
5.0

Gentleman that owns the storage was very helpful.

Glenn K. 
Rating:
5.0

Very friendly and helpful staff.

Randy J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

noemi g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joe C.  |  Overall Experience 
Rating:
5.0

The gentleman was very helpful and kind and did not mind that I brought the truck in early. The inside staff gal was very sweet.

KATHRYN C. 
Rating:
5.0

Customer did not leave a comment.

JOE C. 
Rating:
5.0

Customer did not leave a comment.

Kerry N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KERRY N. 
Rating:
5.0

Bryan is a good man to work with

donald n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENISE H.  |  Overall Experience 
Rating:
5.0

Service was great here!

LISA W. 
Rating:
5.0

Best uhual in Texas! Highly recommend. Leo and Bryan are awesome 👍

ALEXANDER M. 
Rating:
5.0

Customer did not leave a comment.

NIGEL H.  |  First Impressions 
Rating:
5.0

Easy access. Brian was always friendly and helpful.

Richard R.  |  Overall Experience 
Rating:
5.0

Brian is the best communicator! I will be back

Beau C.  |  Overall Experience 
Rating:
5.0

These owner/operators are awesome!

Tasha S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick S.  |  First Impressions 
Rating:
5.0

Very well ran, I don’t know the gentleman’s names but everything was smooth. You can say I enjoyed having my stuff there haha

SYLVESTER K.  |  Overall Experience 
Rating:
5.0

I moved from extra space where there is zero customer service or attention to detail and wow what a difference. Brian was friendly attentive and quick to answer all my questions. Amazing customer service especially in these times where it is tough to find help and happy help. Brian loves his job it’s so good to see.

Mercedes L.  |  First Impressions 
Rating:
5.0

Very friendly and helpful. I had A problem with my debit card which made me late for December. I have always paid on time. I auto pay and they waived my late fee! That is client appreciation for sure. 😊

rose M.  |  First Impressions 
Rating:
5.0

Extremely friendly service!

Thomas O.  |  First Impressions 
Rating:
5.0

The staff went above and beyond for their customer service. I will absolutely call them first if I am needing a u haul or for storage. I was pleased and impressed. Thank you Bob Olsen

ROBERT O.  |  Overall Experience 
Rating:
5.0

Brian and Leo were super helpful and friendly on multiple occasions while I was there.

Matthew W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HARRY E.  |  First Impressions 
Rating:
5.0

Went above and beyond what I expected.

michelle c.  |  First Impressions 
Rating:
5.0

I tell everyone I know and people I meet about this great place. Brian is so wonderful and helpful. Leo is great. Polite and willing to help if needed. I've used them for 2 years and felt terrible about not needing the units any longer. Prices were affordable but mostly it's the staff that really make this Uhaul the top.

elizabeth m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kestin C.  |  Overall Experience 
Rating:
5.0

Geart service no hidden fee! Thank you uhual always there for me when needed!

Marysal P.  |  Overall Experience 
Rating:
5.0

Everything from pick up to drop off went very smooth. Excellent customer service.

ROBERT O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carl M.  |  Overall Experience 
Rating:
4.0

Advertise.

Albert T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ABDUL-SALAM A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis O.  |  Overall Experience 
Rating:
5.0

Very nice staff and genuinely nice people!!!

mellissa H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy G.  |  Overall Experience 
Rating:
5.0

Leo Sasso and Brian Thorp were very helpful and polite! So many don't believe in giving good quality service but, Leo and Brian both exemplifies what customer service is! I highly recommend this facility and am glad I chose them over the rest!! Very satisfied customer!!!

Joyce C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amanda L.  |  Overall Experience 
Rating:
5.0

Bryan is great at this location

Roger C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrying hope houston G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIE T.  |  Overall Experience 
Rating:
5.0

The process of calling,getting a reservation, going in and looking at the unit was very fast, convient and the staff were very friendly, helpful and informative!!! I would have to rate my overall experience as EXCELLENT and am looking forward to utilizing my storage unit!!!

ashley t.  |  First Impressions 
Rating:
5.0

Leo was very helpful

Joe C.  |  First Impressions 
Rating:
5.0

Very friendly and has good communication skills

Amanda R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John T.  |  First Impressions 
Rating:
5.0

For past 7 years My climate controlled unit has always been regulated and dry. My furniture did not warp, nor split!! Staff has always been friendly and helpful , answering all concerns when I had moved across country keeping my items safe during Hurricane Harvey!

SUSAN b.  |  Overall Experience 
Rating:
5.0

Thanks!

Bret A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John C.  |  Overall Experience 
Rating:
5.0

Enjoyed my storage stay there. Just wish they had the equipment I needed when I moved. Had to rent from another location and drive to storage to get my things out.

Laura T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey E.  |  Overall Experience 
Rating:
5.0

The staff there is remarkably friendly and helpful. Facilities are clean and well maintained.

Misti N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanne G.  |  First Impressions 
Rating:
5.0

Recommend fixing the pot holes - especially at the gate on Landing Blvd.

george B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina J.  |  First Impressions 
Rating:
5.0

Helpful staff and wonderful customer care. Relocations are better with Brian and Leo who helped me with everything from storage, packing and moving to new location during the COVID-19 pandemic! Truly appreciate your care during this difficult year. Thankful

Gwen F.  |  Overall Experience 
Rating:
5.0

It was a great help when we needed it, and very close to our home . The man at the front desk is great . Very helpful and very friendly. Thank you

Glenda H.  |  Overall Experience 
Rating:
5.0

A great place to do business.

LARRY H.  |  First Impressions 
Rating:
5.0

Always great service.

chad Warner S.  |  First Impressions 
Rating: