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Vickie M | First ImpressionsCustomer Reviews for U-Haul Storage of N Richland Hills
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s very clear the staff doesn’t take care of checking the restroom in the storage facility because the toilet was clogged with doodoo and paper and had been there for a long time when I moved out of my unit. The odor was horrendous and the inside of the toilet looked like something out of a horror film. The smell permeated the entire bottom floor.
adam s | Overall ExperienceThe lady that helped me was very knowledgeable, and her friendly attitude was just as great.
Alice S | First ImpressionsFreiendly, helpful and efficient staff. Clean facilities.
Robin E | Overall ExperienceManager on site was helpful. The female in the office sat in the office on her phone with her ear pods in her ears and wS not able to hear the manager when he spoke to her. Not a good look for front office staff.
Robert J | First ImpressionsDetra/Ariel were amazing and very helpful
Erica S | First ImpressionsI was very impressed. As a long time Public Storage customer, this is a lot better.
Shona H | Online Move InI interacted with Manager Sean and Ariel for my rental and they were both great! Friendly, helpful, and informative!
Brian C | Overall ExperienceLove the customer service very friendly & professional
quinntel b | First ImpressionsThanks Shawn for everything.
Euritici A | First Impressions