Customer Reviews for U-Haul Storage of North Miami Beach

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of North Miami Beach

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Alexander Z. on

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Its fine but could be better.

maria g. on

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No body knows what they are doing not saying.spoke my order with 4 different people over the phone Only to be told one too many different details about the same order. Even in person during return an

Dieter S. on

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Friendly service

ORLANDO C. on

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None

Dmitriy D. on

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Thank you.

MILAGRO L. on

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excellent

Magalys O. on

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Very good services about stores lne month free.

Joe H. on

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Tried to get assist manager Michelle to talk to her about the drop off issues of trailer rental and how her staff handled after unloading my property into their rental storage. Not available. Joe

Albert G. on

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OK

ALTHEA B. on

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Deceiving marketing tactico

Roseny N. on

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I had the worst experience I will never go to that location the customer service was horrible I ended up arguing with one of the staff because she failed to communicate properly with me.

Chrisnel S. on

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Their greeeeeat

Litzrudy J. on

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very helpful

Tina L. on

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HEAVY WATER DAMAGE. UNIT FLOOR HAD STANDING WATER. CEILING WAS DRIPPING WATER ALL OVER CONTENTS. UNIT SIDES SEEPED WATER. ALL CARTONS AND PAPERS WERE IRRETRIEVABLY DAMAGED. MILDEW EVERYWHERE!

Andrea W. on

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Thank You to U-Haul for the great Customer Service, during a war 2019, You tried your best, I love ya'll keep your heads up-positive!

MICHELE G. on

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None

Valencia D. on

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My storage was flooded and nobody seems to care but me! I lost everything !

ODALIS C. on

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Not enough registration staff behind the counters for customer service. Very long waits with long lines. One register opened. The staff is very nice and professional though.

Luis L. on

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Miss Michele mandonaldo was excellent with her service. She was above her customer service helping us big time. Thanks

Regina S. on

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Nice team.

Gary S. on

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Only need a little A C

NURGUS H. on

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I have been working with you for almost 5 years, I have always been very well treated and cared for.Thank you!

VICTORIA C. on

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I have many years of using U-Haul services. I'm happy with them. They have excellent service

CHRISTIAN S. on

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Everything was fine, needed to change due to relocation

Carolyn J. on

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The staff was not helpful and gave misleading information. Had I know prior to signing my contract, I wouldn't have used this location, or UHaul storages if I knew in advance I would not get a refund

MICHAELLE S. on

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Excellent service.

HOWARD W. on

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Thank you all for your assistance

Jorge N. on

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Everything was Great

ORN H. on

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Thank you. Orn

richarlson b. on

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I wished it opened until 8pm other then that everything was excellent.

George H. on

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Only parking must to make more spots four guest !

rocio a. on

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The lady in Nirth Miami Beach store provided one of the best service. Congratulations to her for her kindness and prifessionalims

Carey C. on

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Extremely professional and phenomenal customer service

TORI M. on

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Their customer service was outstanding! I had a big move and it was a very stressful time for me. They were kind, patient and compassionate each step of the way. Joey, Wynter and especially Jah.

ANDREU MARIE D. on

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Everyone there was very helpful.

Kevin C. on

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Vlad was a very nice & good general manager...!

Ismael a. on

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Michelle was extremely helpful at all times!

Hugues J. on

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The only thing I would suggest you is to try to make it possible that somebody can get access to the storage after 7 o’clock,so after the office closes .However the service is perfect

Emmauel R. on

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Person who attented me was Winter. She is so great and the manager also. I want to thank both. Sincerely @tiknervio

Jose U. on

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Thank yo u to very time

George H. on

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I was very well taken care of and I got the attention both the staff member and the local lady. They solved my problem until now.

STEPHANIE C. on

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Need more people willing to help..

Kevin C. on

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Vladimir, the general manager was very good in helping.

Paolo A. on

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Great place for long or short storage.

Melissa M. on

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Keep up the good work

lori s. on

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have been using U-Haul storage for the last 4 years and never had a problem. Everyone was very helpful and nice..

CARLOS G. on

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The staff is really nice and helpful.

Teresa B. on

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Thx U-haul Svc friendly & efficient! Bladimir, exceptional Mgr. He made sure my experience was top notch from start to finish. Laquana, polite & pleasant customer service. Entire team helpful

EDUARDO L. on

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THE BEST!!! CONGRATULATIONS!!!!!

Nathan K. on

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Respectful and considerate but repeatedly getting my first name wrong after constantly reminding him it's Mason not Nathan. Just like in this email it is not Nathan it's Mason.

Deana B. on

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I needed a basic accommodation that was not forthcoming.

JOSIANE B. on

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I had a very good experience with UHaul and I will recommend your facility.

MANUEL G. on

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Tank you

Tawana K. on

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Staff was very helpful and friendly. Thanks for your help

MIRLENE J. on

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The location is the issue overall everything was fine.

joanne g. on

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i did not visit the facility. Box picked up by & returned by Moving Help. Top bolt on box took 20 minutes to remove. Facility not aware that box had been returned on 9/4; called me on 9/6 about it.

EDUARDO L. on

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Staff was very polite with me and resolve all my issues ! Great team ! Thank you Eduardo Lopes

Tawana K. on

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People very helpful

lazaro c. on

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5 stars gooooooddd

Damaisy A. on

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Mrs. Maldonado was very helpful and nice every time I had to contact the office. The opening hours were tight for me at closing time, but other than that, it was a positive experience.

Chrisnel S. on

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Michele Maldonado ahd her staff made me feel comfortable and I slept good at night knowing that my property was under good hands.

Westley H. on

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No comments

Daniel C. on

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It was great for the short time I needed it. Would recommend to all.

Jorge N. on

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Great Staff Bladamir and Crew amazing

sergey w. on

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thanks

DMITRY P. on

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with previous manager this facility was much better. Vladimir perez is a discrace to this u-houl.

gabriel s. on

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Good location and access.

KNEWAGE F. on

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I had a major problem with an employee name Michele Maldonado. She harassed me an denied me access to my storage unit on multiple occasions. She has a very bad attitude and a awful personality.

mirline p. on

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I was very happy with the service that I got from them , I will definitely recommend this to friends and family if they're ever in the need for it ,, tjank you

JORGE C. on

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Very satisfied, clean, safe and friendly staff!!