I was very excited to find a 24 hour storage facility but a couple months into renting my unit someone from the storage facility burglarized my unit. My electric skateboard was stolen and my helmet was gone. Management have never told me who broke into my unit and who stole my belongings. A few days later, I got a call saying my stuff was found in an empty unit. Moreover, the storage facility had dozens of people living in their units, even in my building their was 3 people who lived in their units. The entrance to my unit smelled like urine, appears those who are living their are urinating outside by the doors. Their is trash in the hallways and outside. The doors to our buildings were left open by other tenants and management had no clue. Overall, this is not a safe facility considering those living their could be criminals and rapist etc. Not safe for a woman to go there.
Damolens J. | Overall ExperienceSelf Storage Units in North Miami Beach, FL, 33162
U-Haul Storage of North Miami Beach
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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0.2 miles from this location
U-Haul of North Miami Beach
2269 NE 163rd St
North Miami Beach, FL 33162Limited Units Available.
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Miami Gardens, FL 33056Limited Units Available. Act Fast!
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7.6 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Uhaul customer service is the worst ever. Uhaul are giving a service that is paid by the client who they do not respect.
esteban c. | Overall ExperienceI have about a bad customer service on this location 2269 NE 163 street I wait for 2 hours for get the van and olso they don't have a good comunication I was in the store this my first time I don't get no help I have to do everything by myself I call the manager she drive 3 hours from the store is only one lady whit everything she try to help me how can open the store for put my stuff inside so you have to fixe all this detail about customer service thanks javier solano
JAVIER S. | First ImpressionsThis facility was clean and well maintained, but I went there a three times to pick up some of my tools in there I couldn't get inside the storage door. I checked in then checked out, the keypad said welcome back...but that still didn't work try a couple more time to see if that would solved the problem, no nothing happened, then I went to the office they told me the person who has the key wasn't there. I lost time and money on this a few times and they charged me for late fees while I couldn't get access to the storage unit. I even write to the manager on the app no one answer. I went one last time then they finally send someone to open the door and I took the opportunity to move out the same day.
Joseph G. | Overall ExperienceAlthough I rented my unit at the last minute on a Friday. The representative gave me the wrong storage unit number and I was unable to access the unit. All employees had left for the day. I had to end up getting a unit at life storage. I’m still waiting for a refund. Horrible experience. I’ll stick with uhaul’s transport service and skip the storage next time.
Kimberly B. | Overall ExperienceThanks to Shun and the entire staff for been so helpful!
Juan carlos R. | Overall ExperienceThank you for everything
nedline O. | Overall ExperienceCan't complain everything was great!
Nathalie L. | Overall ExperienceNo clear instructions on how to access unit. No warning that units required walking up a ladder to access.
VINEET J. | Online Move InSo helpful and knowledgeable staff quickly and easily completed my transaction. Cleanest storage facility I’ve ever seen. The staff shows pride in their work environment. GB
Grainne B. | Overall ExperienceThank you for all your service and support...
Loubna Q. | Overall ExperienceRude employees
Maria G. | Overall ExperienceThe storage floor is in safe The storage facility is in need for renovation Access to door to storage always a problem it’s either left open or the code never work. Getting access is very inconvenient you are unable to call to resolve this issue you need to drive to another location to speak to staff representatives to get one day code which never work again Bad computer system when it comes to door access
GREGORY F. | Overall Experience