Customer Reviews for U-Haul Storage of Oak Grove
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Storage of Oak Grove
Christian R. on
Always accessible, never a problem
arielle d. on
I had a great experience with the U-Haul storage unit. I have no complaints at all.
Steven M. on
Nice location and very friendly staff at main office (which isn’t on the storage property). Storage isn’t manned. It’s nice that’s it’s a 24hr location.
Starlet F. on
Nothing but great experience with uhaul
LAURIE M. on
Ever since uhaul took over access paying and just plain old customer service was terrible. Moved my stuff out as soon as i could. It is obvious uhaul is out to get as much $$$from their customers
KATHRYN W. on
You need to have someone in the office at oak grove. I would have to drive 20 min to get to someone if I had a problem. Also you need to accept cash. Not everyone has a card.
Noah C. on
It was a 50% chance of actually getting customer service help
OCTAVIA W. on
KEN H. on
Easy access, online presence quick and efficient.
steven l. on
Staff was very courteous and the facility was clean, easy to access and had a cart available for free onsite usage.
jeremy c. on
Miss. Latonya (hopefully I wrote her name correctly) went above and beyond on customer service. She is an exceptional employee.
spenser g. on
Great location! Friendly staff
sojourner W. on
I’ve been a U-Haul customer for over 15 years. The people at this location are absolutely awesome. They are a great representation of the U-Haul brand - keep up the great work U-Haul!
TANYA B. on
Not secure at all just drive around the back of the dollar store and you can drive right in the “secure” units no access code needed .... they have rats really bad it was dropping all over my stuff
Mark B. on
The manager was professional.
SASHA V. on
Horrible. I wouldn’t recommend no one. The staff was very unorganized.
allen l. on
The staff is outstanding and I appreciate all they did for us. Personable and professional. The computer system is glitchy. Could not get the gate code to work.
ANNA H. on
The office was closed during business hours. To close our unit & avoid another month’s rent, we had to call customer service the next morning & explain our story. We will go somewhere else next time.
TANICIA/DANIEL C. on
I made my purchase 3 days ago with the intentions to move my things in the day of and still have not been able to move in.
steven k. on
Very helpful and professional
Tiffany S. on
When I pay for 5 ft by 8 ft by 18 for storage unit I expect to get that not a 3 1/2 ft storage unit. Honestly once I’m done moving I will close out the unit. Over priced for not even exact size listed