Customer Reviews for U-Haul Storage of Scranton
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

88 reviews

210 S 7th Ave   Scranton, PA 18505

(570) 342-4033

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(570) 342-4033

210 S 7th Ave
Scranton, PA 18505

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

james b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN G.  |  Overall Experience 
Rating:
5.0

Michael did an amazing job from start to finish with his professionalism, knowledge & genuine concern to help me with my needs in securing a storage unit.

Rose H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela c.  |  Overall Experience 
Rating:
5.0

Great helpful and friendly staff, I highly recommend this place

STEVEN G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ginamarie C.  |  Online Move In 
Rating:
3.0

I used my access code at the gate and the machine returned: Area Closed. Signs and advertisements said access was 24/7.

Christopher W.  |  Online Move In 
Rating:
2.0

Unit Site is a mess, The units in front look great untill you get in row,horrible roads,holes with water everywhere doors don't go up&down easily

Mona Lisa S.  |  First Impressions 
Rating:
1.0

Worst customer service of any uhaul location I've ever rented from. I have Been a customer for well over 10 years and this is by far the worst location. I would recommend to all people to rent vehicles at a different location or another company and definitely not to rent from a different storage facility. Specifically the Manager named Jim is the problem.

Daniel P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ruth s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS C.  |  First Impressions 
Rating:
3.0

The road into the facility and all driveways around the storage units are unpaved with deep, large potholes which were filled with water. The front of the storage unit had large pieces of broken glass and big pieces of packaging paper on the ground. The roll-up door would not close as it had been opened forcefully and one end was above the metal movement stop. I was eventually able to close the door but it was difficult without tools. All the other storage businesses I looked at had paved asphalt roads and one had tractor trailer access right to the door of each unit. I am on a waiting list for a space at that facility.

Nathan S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ed d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheyanne F.  |  First Impressions 
Rating:
4.0

So far O am very happy with my choice. Jim and all of the others have been very helpful...and enjoyable. Thanx

holly m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jason C.  |  Online Move In 
Rating:
5.0

Great experience no problems at all. Smooth Move.

Mary G.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

robert r.  |  First Impressions 
Rating:
5.0

the manager was terrific in explaining the process/rules etc in reference to the storage unit I rented. Very pleased w/the service.

Thomas C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amina D.  |  First Impressions 
Rating:
5.0

Staff was extremely helpful and kind. Chris went above and beyond to help us get everything situated! Thank you!

rosa p.  |  First Impressions 
Rating:
2.0

Had some difficulty eneterkng at the gate

Malyka T.  |  First Impressions 
Rating:
5.0

I found the service to be rapid, accurate, and friendly.

Robert D.  |  First Impressions 
Rating:
5.0

General manager Jim went over and above in assisting me with all my needs on both returning my truck and trailer and providing the perfect storage unit. His assistant also did the same, driving truck,

Dennis M.  |  First Impressions 
No reviews have been submitted for this location.

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