Customer Reviews for U-Haul Storage of Wilkes-Barre
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

77 reviews

3 Heinz Dr   Wilkes-Barre, PA 18702
(Off Mundy St)

(570) 829-5990

Location Hours

Always Open On Your Smartphone

Services at this Location:

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(570) 829-5990

3 Heinz Dr
Wilkes-Barre, PA 18702
(Off Mundy St)

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

HECTOR R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alex F.  |  Online Move In 
Rating:
5.0

The lady that maintains the property it was there a John Heinz Blvd one it’s very very nice extremely helpful and courteous he served employee of the month award gentlemen that rental unit at John Ooo in on Mundy st Wb pa is also very nice he help me out a lot no no units available anywhere and he manage to find me one do you have a The best employees eland the bestt Facilities I would recommend you anytime anyone thank you so much for your help if I make any units available for vevo plus your price cheaper than it brothers Only The only thing I didn’t like about company what is your customer service number I had called because when your vehicles were at a hotel and they drove the truck till the tires were completely gone they were on rims I called twice they hooked me up with him roadside assistance would you never answer the phone by time I get to touch your truck was gone scrapped I feel that well you should’ve taken down all information not switch me over someone else that truck has use a lot of lotta money I wish I could’ve been more of Well he was recovering that vehicle I can still give your name to German still at the hotel

Judy C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Daniel S.  |  Overall Experience 
Rating:
3.0

Everything was quick an easy.Very helpful

Melody P.  |  First Impressions 
Rating:
3.0

The slide lock is broken...hard to slide to lock unit

Jane C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

janice k.  |  Overall Experience 
Rating:
5.0

The staff was most helpful in meeting my needs. Great crew of very personable workers that went the extra mile at times. Thank you.

bernard b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEVIN R.  |  Overall Experience 
Rating:
4.0

The only problem I had was my unit was broken into and I lost alot of item's and I wasn't informed from management that it was broken into. I found out 2 weeks later when I went up to get something from my unit and the door was damaged and my unit was open and anyone could have taken the rest of my item's or my item's could have got damaged die to weather. Other than that I was satisfied with my unit and staff.

sherri j.  |  Overall Experience 
Rating:
5.0

Great staff at the Uhaul in Wilkes-Barre on Mundy St. Very friendly and courteous, they went the literal extra mile for me. I will definitely use rheir service again if I ever have to in the Wilkes-Barre area.

Dave B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javier M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francisco F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

claire G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALEX C.  |  First Impressions 
Rating:
2.0

I was supposed to get our first month with the storage unit free because we rented a uhaul that same day. Every time I call I get put on hold for a very long time so I have to hang up

Rebecca R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Skye M.  |  First Impressions 
Rating:
5.0

they guy was helpful and nice. He went over everything in a timely manner

kevin d.  |  First Impressions 
Rating:
4.0

Great

Aaron A.  |  First Impressions 
No reviews have been submitted for this location.

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