Customer Reviews for Ultimate Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ultimate Storage

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Alicia M.
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Better signs reflecting U-Haul is in back of driveway.

Trafton H.
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Awesome experience. Customer service was outstanding.

Ezz G.
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Customer did not leave a comment.

Erica M.
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Customer did not leave a comment.

Zachary H.
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Customer did not leave a comment.

John G.
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Customer did not leave a comment.

Wassim K.
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Customer did not leave a comment.

JERRY J. | Overall Experience |
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Mr. Zack does a great job

Deon M.
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Customer did not leave a comment.

MICHAEL F.
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Customer did not leave a comment.

Darlene L.
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Customer did not leave a comment.

Diego D.
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Very good customer service.

Keroles Z.
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Customer did not leave a comment.

Melissa R.
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Get my friend some help in there!

STEVEN B.
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The owner was amazing! He was so helpful with the pickup and drop-off, going above and beyond.

Ashraf M.
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Customer did not leave a comment.

sadek R.
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Customer did not leave a comment.

Matthew I.
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Customer did not leave a comment.

Raven J.
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ROY H.
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Customer did not leave a comment.

Zakaria A.
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Customer did not leave a comment.

Zakaria A.
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Customer did not leave a comment.

SONNY C.
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Was very impressed with service and condition of vehicle. As well as the ability to obtain the vehicle I we needed at such a short notice.

Mesher R.
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Customer did not leave a comment.

Micah J.
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Super sketchy place. They “gave” us blankets that were thrown in very messily. I think we may have been charged for them too. The dolly was just laying in the truck. Luckily we checked.

Marvel A.
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Customer did not leave a comment.

peter T.
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Very good Responsible Very helpful

Michael E.
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Customer did not leave a comment.

Jesus M.
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Customer did not leave a comment.

Clara B.
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There was no ramp on the truck to pull out to make it easier to get furniture up and down and in and out of the truck

Reaed R.
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Customer did not leave a comment.

Raafat G.
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Customer did not leave a comment.

Stephen L.
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Customer did not leave a comment.

Randy S.
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Signage, parking, office indicator, entrance/exit drive could all be improved.

Katyrea H.
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Customer did not leave a comment.

Ricky S.
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If you get assigned this location, just go ahead and cancel your booking. A truly terrible experience in the middle of a trailer park. Why U-Haul allows this location into its network is truly astonishing.

Romany B.
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Customer did not leave a comment.

wael S.
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Customer did not leave a comment.

Erisson F.
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The gentleman working there is very knowledgeable of his job. And patient with his customers. I would recommend this location to a friend.

Franklin B.
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Everything was perfect!

Robert H.
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Customer did not leave a comment.

Peter E.
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This was the drop off location. Staff was good. All went well.

Mark H.
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It's literally a dump.

ebony P.
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Customer did not leave a comment.

gary A.
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Customer did not leave a comment.

Ahmed A.
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Thank you

Ahmed A.
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Customer did not leave a comment.

Ahmed A.
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Customer did not leave a comment.

Charles S.
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The app check in took over a half hour to allow me to pick up the keys. Then another half hour to drop them off. The truck cab was extremely loud and sounded like the engine was rattling around. The check engine light was on before I got out of the parking lot of the pick up location and when I went back and asked the representative about it he said it was fine and there was nothing he could do. The dollys and blankets I reserved online were not in the truck and I had to go back to the pick up location a second time to pick them up. I am not at all satisfied with my experience and will not use U-Haul again.

Marco W.
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Customer did not leave a comment.

Evelyn D.
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I didnt know what to do when I was dropping off the truck but the guy came out was really nice and had me check out in 2 minutes.

Yu S.
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Can't use U-Haul 24/7 truck service!! I book my truck at 8:30, but when I arrive at location, I need to wait dealer opening to get the key. Useless 24/7 pick up service!!!!

Loretha B.
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Customer did not leave a comment.

Clare G.
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Very easy process. The staff at this location were very kind

Luke P.
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Have the vehicle ready for pickup when doing the self checkout. If you have to wait for the employee, there's no point in doing the checkout that way

Leteia C.
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Customer did not leave a comment.

Tiffany A.
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Customer did not leave a comment.

Ahmed A.
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Customer did not leave a comment.

Erick L.
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Customer did not leave a comment.

Nasir A.
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Customer did not leave a comment.

Peter V.
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Customer did not leave a comment.

Salama H.
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Customer did not leave a comment.

Bernard S.
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The inside of the trucks need to be swept out and washed with a Hose. They also need to be sprayed with bug spray. There were ants and bugs in the truck. Hopefully we did not bring any of the bugs with us.

Gergis I.
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Customer did not leave a comment.

michael M.
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jamie C.
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Thabet G.
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Joann H.
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Stacey B.
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Edward B.
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Gentleman who checked out the vehicle to me was very helpful and friendly. Would recommend him to anyone.

ALFRIEN H.
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Customer did not leave a comment.

Kiska S.
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Customer did not leave a comment.

Tuvara W.
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Customer did not leave a comment.

Boktor S.
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Customer did not leave a comment.

Rodney W.
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Friendly staff

Madeline A.
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Never again

Nicholas M.
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Ushare is terrible and I will never use it again but this location/the owner were very good.

Tiffani B.
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Friendly and professional service

Ashak S.
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Customer did not leave a comment.

Jennifer W.
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Customer did not leave a comment.

Larry M.
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Customer did not leave a comment.

Kristen S.
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This was hands down the worst experience I've ever had with U-Haul. From the beginning to the end every interaction was condescending and sexist. The manger that checked me in acted like he didn't know why I came. He demanded that I register in front of him and then made me wait til he pulled U-Haul around. According to the site the U-Haul would be waiting in the front. After that he proceeded to tell me I talk to much which is completely sexist and condescending. This was the worst experience I've ever had with U-Haul. If I could give this location zero stars I would.

Ghirmay A.
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Poor Customer service and hard to find the office.

OR M.
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Excellent service, the guy is very helpful and very very nice Highly recommend to everyone about this location

Deborah F.
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Customer did not leave a comment.

potras M.
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Customer did not leave a comment.

Frederick W.
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Customer did not leave a comment.

Daniel K.
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Entrance was a little difficult to locate, but great service and experience overall.

Rebecca S.
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Customer did not leave a comment.

MIGUEL A.
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Customer did not leave a comment.

Davy W.
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If quoted a orginal price in the beginning of a reservation should b the price reguardless of compter error

MICHAEL C.
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Customer did not leave a comment.

Belinda H.
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Customer did not leave a comment.

charlene T.
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Customer did not leave a comment.

Brett H.
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Scheduled for in app pick up after hours, no keys or lock box in the truck. What should of been a simple couple of minutes to pick up, turned into an hour and a half of talking on the phone and being on hold with no solution until the morning.

Laquisia B.
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Customer did not leave a comment.

MARSHA P.
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Truck had red dirt all over the floor. The sales person was not able to sweep it out. So he gave me 3 blankets to cover the floor. He did not offer another truck. I was charged for a dolly that was not in the truck! Will not use this uhaul again!

Jade H.
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It was very challenging getting the truck after hours for pick up. The truck was clean but smelled of some type of odor. But everything else was okay.

Tawana M.
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Great customer service

DANIELLE P.
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Customer did not leave a comment.

melinda D.
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They handled me well.

boston h. | Overall Experience |
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Moved in second week in whole complet storage complex burned down I didn't get the insurance I pray that thay pay I had over 15 to 16.000 dollars worth of do equipment

Janet A. | Overall Experience |
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This storage building had a fire. I wad told my stuff was fine. Nothing was fine. I lost my queen size bed, Clothes and other non replacable items. My daughter was so distraught to lose things.

REBECCA R. | Overall Experience |
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I found the office staff very efficient & friendly the facility was clean &safe

DANIEL E. | Reservation |
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Place has no power.

toya f. | Reservation |
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No one contact me when my Storage caught fire

Eric M. | Overall Experience |
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Molded furniture; rats in the units and in my stuff. Thousands of dollars were destroyed and the man in the office laughed as if it was funny and walked off! I would NOT recommend this place.

DANIEL E. | Reservation |
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none

MYEAR J. | Reservation |
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The facility is kind of in a bad area and not really well taken care of. I didn’t need much and I was on a time crunch so I left my things there.

Mikiah D. | Reservation |
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It was a easy transition and move

NASR A. | Overall Experience |
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I get good service at this storage

JAMES D. | First Impressions |
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Clean units. Slight dust in building but nothing unbearable. Great service. Looking forward to utilizing this storage facility.

YOLANDA R. | First Impressions |
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N/a

TRACY A. | First Impressions |
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Very courteous, easy check in process.

No reviews have been submitted for this location.

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