I’m not sure the name of the person that we dealt with on Saturday morning however, he was extremely helpful very kind and helped us get it all set up and ready to go. We really appreciated his kindness.
Nathash F
Customer Reviews for Ultramar Pefferlaw
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service. Quick. Thanks guys.
MARIO NThe ultramar pefferlaw location was easy access and the staff were friendly, polite and helpful. The trailer was perfect size for what I had to move . Using uhaul equipment proves yet again to be way safer and easier than owning my own cargo trailer. Thanks again folks.
Frederick OGreat location, great service. All in all it was a great experience and made my move that much easier!
Kelly MThe trailer had a turn signal not working. Your roadside assistance resolved the problem
Herbert FThe people at the counter were very helpful, knowledgeable and proficient. Thanks so much!
Austin GGood customer service
Lidio SClean, polite, just a bit of an issue at the check in..system was very slow.
Denis CThe gas attendant didn’t know the issue being encountered, and the pick up was delayed to a total of 45 minutes to pick up the trailer.
Ted Tback door was stuck took a log time to get it closed and open. interior of truck had ashes everywhere.
LISA STo have all equipment available that had been requested (dolly)
Ray LFix the lights maybe have someone look over the unit before you send it back out
Ron LThe truck smelled like cigarette smoke where I had to go up a driveway. There was a small amount of snow. The truck did not have snow tires. I got stuck. I had to call a friend to come and pull me out. It was a very dissatisfied experience.
GORDON EHours are convenient. Staff was awesome. Trailer was not leaned when returned by the previous user. Trailer had a break / turn signal out
MICHAEL BGreat customer service
Theodor WCouldn't turn off TOW function. Truck is older and is in mph., not km. Couldn't find cruise control. Truck carried our load well.
BILL MWas a disaster . Not only the place but the U haul customer service
NOEL M