Customer Reviews for Universal Medical Supply
(U-Haul Neighborhood Dealer)

324 reviews

2721 SW 137th Ave Ste 115   Miami, FL 33175

(786) 577-4215

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(786) 577-4215

2721 SW 137th Ave Ste 115
Miami, FL 33175

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ERNESTO M. 
Rating:
1.0

Just horrible. Associate name Olga is the worst of the worst, she is very rude, she is not customer services oriented. I been renting at u-haul for years and I never experienced such a horrible service.

Jimmy R. 
Rating:
5.0

Customer did not leave a comment.

Saadia S. 
Rating:
5.0

On the past, I rent the truck for 24 hour. Is this has change? Thanks.

Alfredo M. 
Rating:
5.0

Customer did not leave a comment.

Osvaldo P. 
Rating:
5.0

I need never got an explanation that why I got charge 2 service?

Humberto F. 
Rating:
5.0

Customer did not leave a comment.

Javier D. 
Rating:
5.0

Extremely nice employees

Rebecca G. 
Rating:
4.0

Very friendly staff, good experience Quick I'm and out.

ralf S. 
Rating:
5.0

Easy pick-up and return location. The truck was clean, ran good, handled well and the AC worked great! Overall a great experience, I would rent from this location again, for sure! Thank you! D.M.

Dannean M. 
Rating:
4.0

More equipment.

Alfredo M. 
Rating:
5.0

Customer did not leave a comment.

irlenson F. 
Rating:
5.0

Excellent service

Farid S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Front desk personnel was very professional and fast. Will definitely come back to this dealer.

Rebecca G. 
Rating:
1.0

Was charged $40 for a cleaning fee when the old lady there told me that she was not going to charge me a cleaning fee since it was not that dirty & apart the cleaning fee is $25 to begin with. I was charged $39.95 twice for the same fee. Charged me $11 for gas when I had filled it up to exactly where I received it. Will never rent from here ever again. Horrible place to rent a truck.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

irlenson F. 
Rating:
4.0

Customer did not leave a comment.

ENRIQUE G. 
Rating:
5.0

Excellent service. Olga was fantastic, and very helpful

alberto D. 
Rating:
5.0

Customer did not leave a comment.

irlenson F. 
Rating:
5.0

Es primera vez que rento un carro y todo fue espectacular,buena atención,los vehículos en buen estado y sobre todo muy limpios,seguro que vuelvo.

eduardo B. 
Rating:
5.0

No , everything was ok .

ISMAEL R. 
Rating:
5.0

1) El vehículo está en muy malas condiciones Precia que en cualquier momento me quedará en la vía. 2) El servicio de la oficina fue muy eficiente, amable y rápido. 3) Los precios me parecieron muy elevados

pedro S. 
Rating:
5.0

Everything ran smoothly, I definitely recommend them.

ricardo A. 
Rating:
5.0

Customer did not leave a comment.

LUIS D. 
Rating:
3.0

I had a very bad experience. The mileage on the truck was different from the paper I got. The truck had 100 less miles than the paper, I was honest with the person and I told her. I used 16 miles, I use a little bit of gas and they charge me $32 for 5 gallons of gas, $6.40 per gallon. Way more than the gas price in the city of Miami besides there's no way I used 5 gallons of gas in 16 miles.

Aliuxa M. 
Rating:
5.0

Customer did not leave a comment.

Maria A. 
Rating:
5.0

Customer did not leave a comment.

Misael D. 
Rating:
5.0

Customer did not leave a comment.

luis S. 
Rating:
5.0

Customer did not leave a comment.

Misael D. 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO S. 
Rating:
1.0

I was charged over $30 for not refilling gas when I only traveled 14 miles, the meter did not move, I would like to speak to a manager ASAP

Adnan S. 
Rating:
5.0

Everything is all ok

Jorge M. 
Rating:
5.0

Customer did not leave a comment.

MARCEL V. 
Rating:
5.0

Very good service, and attentive.

roberto H. 
Rating:
5.0

Customer did not leave a comment.

Enrique G. 
Rating:
5.0

Open earlier.

Juan B. 
Rating:
5.0

Customer did not leave a comment.

Carlos A. 
Rating:
5.0

Customer did not leave a comment.

brandon L. 
Rating:
5.0

All Right

Harold P. 
Rating:
5.0

Customer did not leave a comment.

Raidel H. 
Rating:
5.0

Excellent service.

MAURICIO C. 
Rating:
5.0

Customer did not leave a comment.

Cesar M. 
Rating:
5.0

Buen trato y atención

ERNESTO P. 
Rating:
2.0

Customer did not leave a comment.

REINALDO A. 
Rating:
5.0

Great customer service and great experience, thank you

Eduardo V. 
Rating:
5.0

Excellent customer service

Tomas H. 
Rating:
5.0

Better instructions regarding the 4-letter lock

James E. 
Rating:
5.0

Customer did not leave a comment.

LISVANI H. 
Rating:
5.0

Customer did not leave a comment.

RUBEN N. 
Rating:
5.0

Customer did not leave a comment.

Daimara R. 
Rating:
3.0

Customer did not leave a comment.

Jane E. 
Rating:
5.0

.

MARIA L. 
Rating:
5.0

Very attentive!!

David Q. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Tesla C. 
Rating:
5.0

Very good

Roberto C. 
Rating:
5.0

Every thing ok

Julio P. 
Rating:
5.0

Customer did not leave a comment.

Cesar R. 
Rating:
5.0

Customer did not leave a comment.

angelo P. 
Rating:
3.0

The check in/ check out process took quite sometime as it was all via phone. This is convenient on one hand but I wasn't comfortable taking pic of my ID and uploading it. Then I was also required to provide another person's contact info. This should not be a requirement.

Nery H. 
Rating:
5.0

Buen trato y muy amable

Ernesto P. 
Rating:
5.0

Customer did not leave a comment.

Raquel D. 
Rating:
5.0

Convenient, affordable and staff is friendly and professional. Only way to improve it is offer some Cuban coffee.

Nestor L. 
Rating:
1.0

Really Bad service.

Juan R. 
Rating:
3.0

Customer did not leave a comment.

LUIS G. 
Rating:
5.0

Customer did not leave a comment.

ramon R. 
Rating:
3.0

The truck needed maintenance

Maximiliano D. 
Rating:
3.0

Customer did not leave a comment.

Braulio M. 
Rating:
5.0

Very friendly and fast

bethania P. 
Rating:
5.0

Customer did not leave a comment.

EDUARDO M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN M. 
Rating:
5.0

Excellent customer service, thanks so much to the lady at front desk.

Ibrahim A. 
Rating:
5.0

Customer did not leave a comment.

Oniel G. 
Rating:
5.0

Customer did not leave a comment.

Laura Z. 
Rating:
5.0

Customer did not leave a comment.

karel H. 
Rating:
5.0

Customer did not leave a comment.

JORGE G. 
Rating:
5.0

Customer did not leave a comment.

Sergio M. 
Rating:
5.0

Customer did not leave a comment.

Lazaro P. 
Rating:
1.0

The lady there did not warn me about going over the mile limit at all, she asked me if I was going over 20 miles to which I responded I am not sure, she replied “don't worry about it” when I returned the truck I found a 70 dollar separate charge for going over the mile limit when I asked her why she told me not to worry about she tells me that she only said that so I could get going and the amount would take care of itself. Terribly unprofessional about business.

ethan L. 
Rating:
1.0

A/x didn't even work. Truck not as good as described

Kenny V. 
Rating:
5.0

Excelent service

Luz G. 
Rating:
5.0

Buen servicio y rápido, carros muy limpios y en buen estado

Ramon S. 
Rating:
5.0

Customer did not leave a comment.

roberto H. 
Rating:
5.0

Customer did not leave a comment.

willian T. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER G. 
Rating:
5.0

Customer did not leave a comment.

PEDRO D. 
Rating:
3.0

Customer did not leave a comment.

Eric K. 
Rating:
3.0

Customer did not leave a comment.

JANET H. 
Rating:
2.0

This guy always charges me for insurance even if I rent the truck for an hour. I conveniently "forgets" to mention about that extra charge.

Manuel H. 
Rating:
5.0

Customer did not leave a comment.

Felix G. 
Rating:
1.0

Awfully bad experience! If you want the full story please call me at 787-2388854 Many ways you can improve in my very disappointing experience with uHaul.

Francisco F. 
Rating:
5.0

Excellent customer service, helpful, great attitude, friendly, best service ever!!!

VIANA C. 
Rating:
5.0

Great and Highly professional service by the location personnel.

MIGUEL C. 
Rating:
5.0

Customer did not leave a comment.

Alberto C. 
Rating:
5.0

Customer did not leave a comment.

Omar V. 
Rating:
5.0

Customer did not leave a comment.

Juan B. 
Rating:
5.0

Great customer service

Alfonso H. 
Rating:
4.0

Pick up was very time consuming. Took almost 30 mins to do the online forms when i had already done that the night before.

dante A. 
Rating:
5.0

Customer did not leave a comment.

Alexander G. 
No reviews have been submitted for this location.

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