Customer Reviews for Universal Rent It All
(U-Haul Neighborhood Dealer)

92 reviews

21219 Northland Dr   Paris, MI 49338

(231) 796-5602

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(231) 796-5602

21219 Northland Dr
Paris, MI 49338

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Excellent and helpful.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
3.0

Customer did not leave a comment.

Robert W. 
Rating:
2.0

Customer did not leave a comment.

ERIC TROY B. 
Rating:
3.0

Customer did not leave a comment.

Darrel K. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
1.0

Tried to take my hitch I paid for.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
2.0

Area is a poor cell signal. So doing the check in online was impossible. Had to go inside and deal with it. The process was to lengthy compared to a few years ago.

Markalan P. 
Rating:
5.0

Staff at the Paris MI location are excellent--professional and helpful.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK D. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

MIKE G. 
Rating:
4.0

N/A

Eric V. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Great people to work with, with no advance notice were able to accommodate my needs, checked everything, hooked everything up, when returned, unhooked everything, recommend to anyone, originally i had reserved a trailer at the Evart Mi location, but they expected me to do all the hook up and such myself, i am not capable of lifting that trailer onto the hitch by myself, this is when i reached out to Paris Mi location

charles T. 
Rating:
5.0

I didn't know there were 2 Paris Michigan's. Im glad I got the rite one. I'll be renting other equipment from them in the future.

EVAN EDWARD S. 
Rating:
2.0

I don't believe the truck was inspected thoroughly. The transmission fluid was leaking due to a broken transmission like, causing me to breakdown and spend 5 hours of what was to be my traveling day on the side of the road.

Shawnte C. 
Rating:
3.0

Customer did not leave a comment.

Raymond G. 
Rating:
5.0

Customer did not leave a comment.

Tyler C. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

N/A

John R B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM N. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Ended up paying $10 more than expected - Don't know why- Covid 19 weekend so I didn't hang around to question it. Filled gas tank, stayed within mileage????

Keith G. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Lawrence C. 
Rating:
5.0

gave the truck nearly 1/4 tank extra gas. mileage was only 2-3 miles over I thought 241. O-well!

margie H. 
Rating:
5.0

This is my preferred location. They are always prepared and take great care of me.

Christopherscott R. 
Rating:
5.0

I have used this company several times times in past two years.They have truly earned my business.The people in the yard and office are very helpful, and seem to go that little extra. A good place to do business.

Bradleyray B. 
Rating:
4.0

Customer did not leave a comment.

Jared R. 
Rating:
5.0

All went smooth. These folks were very nice and helpful.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Dennis W. 
Rating:
5.0

Easy in, easy out. Friendly staff very helpful A+

Scottstanley M. 
Rating:
5.0

Helpful staff, smaller location but very pleasant

SHAWN A. 
Rating:
5.0

Staff was very friendly and helpful. Highly recommend this U-haul location.

George M. 
Rating:
3.0

A car transporter was rented to me with one of the tie down straps broken off at the ratchet end so the strap was too short to reach the ratchet once it was fitted over the tire of the vehicle I was trying to transport. I did not discover this until I went to load the vehicle, some 370 miles from where I started. I was able to purchase some ratchet straps at Walmart and successfully transport my vehicle. The U-Haul service centers need to inspect for damage and lubricate the ratchet mechanism on these transporters before releasing them to a customer.

Lee H. 
Rating:
5.0

Customer did not leave a comment.

Benjaminclifford H. 
Rating:
5.0

Customer did not leave a comment.

Michael O. 
Rating:
4.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

As always. Staff and equipment met the needs of my move

Jasonjoel H. 
Rating:
4.0

Customer did not leave a comment.

Sharyn Q. 
Rating:
4.0

Customer did not leave a comment.

Karl K. 
Rating:
5.0

Customer did not leave a comment.

BRADLY B. 
Rating:
5.0

Customer did not leave a comment.

Ray B. 
Rating:
3.0

Customer did not leave a comment.

KATIE T. 
Rating:
5.0

Customer did not leave a comment.

Douglas G. 
Rating:
3.0

Customer did not leave a comment.

John C. 
Rating:
3.0

Everything went fine. They had us in and out in no time at all and were friendly.

gina H. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

barry E. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY F. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Shannon M. 
Rating:
2.0

took truck back at 315 pm sign on door said closed at 3 pm

CHUCK T. 
Rating:
4.0

Customer did not leave a comment.

craig B. 
Rating:
3.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
4.0

Customer did not leave a comment.

marlene W. 
Rating:
5.0

Excellent facility and a great experience with this rental. Thank you

nick W. 
Rating:
3.0

Customer did not leave a comment.

Keith K. 
Rating:
3.0

Customer did not leave a comment.

angie O. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE D. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Roland R. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

U-Haul company was great! There was a mistake in the billing and communication with drop off location but U-Haul made it right. I would recommend U-Haul to everyone. Thank you!

kathy M. 
Rating:
5.0

Customer did not leave a comment.

ANNA H. 
Rating:
3.0

Customer did not leave a comment.

Adam C. 
Rating:
4.0

Customer did not leave a comment.

william W. 
Rating:
5.0

Customer did not leave a comment.

Jo P. 
Rating:
5.0

Customer did not leave a comment.

TERRY V. 
Rating:
3.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

Very quick in getting Truck ready Great Service

don D. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

Very friendly staff...thank you

Cherie R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
4.0

Get someone to answer a local return point need to get a phone number that will help

rosemary F. 
Rating:
5.0

Customer did not leave a comment.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

easy back-in and setup of trailer, as well as, the same when dropping off. Staff was very friendly and helpful, etc.

Glen H. 
Rating:
4.0

Make sure rental times coincide with hours of location. I booked a UHaul at 1pm and the location closes at 1pm. I had a great experience with UHaul, especially factoring in how last minute I needed a truck.

Matt M. 
Rating:
4.0

Gentlemen working at site needs more training on use of computer system.

steven W. 
Rating:
2.0

It felt like to me I paid to much. Perhaps I didn't have an understanding. What should had taken a few minutes , was well over an hour.

GERALDINE P. 
Rating:
2.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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