There were only two truck at this location when I arrived. The truck was not clean. There was a piece of broken glass and other debris in the back. The 24 furniture pads we requested were not there. On the positive side another u-haul facility just up the helped me sort out the furniture pad issue. The drop off facility was also top notch.
Micheal W
Customer Reviews for University Storage Pensacola LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kimberly was a joy to work with, I will use your location again!
RICHARD WThe location was great and Kimberly was awesome to coordinate my rental, but I was surprised at my final bill. The rental advertisement of $19.95 local didn't really happen. After fees and such my rental was over $140. This wasn't the location's fault but more a uhaul in general complaint.
BRENDA BQuick, easy return, thanks!
COLBY K