Actually give me the 50 dollar voucher you promised. Also, wish the person who changed my pick up location hadn't set it up as a new reservation. Had to wait an hour on hold just to pick up the truckLarry G.
Customer Reviews for Uno Mac Detail & Car Wash
(U-Haul Neighborhood Dealer)
Sikeston, MO 63801
(Malone Ave & S West st)
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/27/2022 - 5/30/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Place more and and greater assortment of equipment at this location.Marion B.
Customer did not leave a comment.Natausha S.
The â€œpeople-lessâ€ process works okay unless there is a glitch that needs to be remedied. I had reserved an appliance dolly but it was not there with the truck when I arrived to pick up the rental. Your calling center has a long wait time to return calls - from 10 to 20 minutes for someone to answer the call. I would say I navigated your smartphone 24/7 process okay but I could see how it might be daunting for some people. The wait time for answering phone calls for support is too long, it seems you might need to be better staffed for that. The truck itself was great, exactly what we needed. I like the fact that you refer to â€œfamiliesâ€ in your messaging, as opposed to â€œcustomersâ€ or â€œindividualsâ€.Robert S.
Customer did not leave a comment.Michael S.
The owners were very nice and professional. I have moved a lot in the past few years for work and this was the best customer service I have ever had.Jerry H.
Customer did not leave a comment.Donna R.
Customer did not leave a comment.Roniesha R.
Customer did not leave a comment.Chrystal C.
The contract said the vehicle had 1/2 a tank, it Had 1/4 of a tank. The truck was FILTHY. I killed 4 roaches, who knows how many more there were. The cup holder had cigarette ashes in it, there was rice and what looked like salt or sugar on the floor in the cab. There were also pieces of fake hair in the back of the truck and the steering wheel was sticky & grossJessica Lea B.
Customer did not leave a comment.Micheal M.
Uhaul has always been good to me but this location was terrible! They were very rude and didn't have what we had reserved. There was no one there when we arrived at the scheduled time (10AM) and when someone did finally show up she had no idea what she was doing. It took us almost 2 hours to get a trailer. Worst experience ever with any moving company.Spencer M.
Customer did not leave a comment.MARTY S.
Either the transmission or the rear end had a leak when we picked it up and when we dropped it off.Bob M.
Customer did not leave a comment.John B.
The employee went above and beyond very friendly and helpfuljerrie M.
Customer did not leave a comment.Justin A.
Very helpful and curtious.Dennis C.
Customer did not leave a comment.Jerry W.
Customer did not leave a comment.Brice D.
Everything I did at the location to make my reservation I could have done online or over the phone.Alicia W.
Customer did not leave a comment.Taneshia P.
Customer did not leave a comment.Cassandra L.