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MARTIN J
Customer Reviews for Upper Class
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My contract said 100 miles included when I dropped off the van I was charged for 125 miles and I brought an extra 50 miles
Emma WIt was after hours so used the drop of key box
ABRAHAM PNo one was at the store at pick up time to properly assist me in getting the van rented. The owner was supposed to show up, and he never did. Then the van was late and getting back. The inside was dirty, and I had to sweep the whole thing out. Pick up time was supposed to be at 8 o’clock, I did not get out of there until 9 o’clock because of issues with trying to check in via the app, which was not working properly, and then they had to do everything manually through the system.
Mitchel LExcellent service!!
EVETTE CNo issues with this location, very easy pickup and drop off, pleasurable professional and personalable staff to assist you. Highly recommended will use them again .
ROBERT HAll good
ismael m