We started with five units, and every step of the journey to zero was a pleasure. A well-run, professional operation.
William J | Overall ExperienceCustomer Reviews for Usa Storage - East Gate
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Extremely pleased with everything!!
Mary H | Overall ExperienceTanya Sanford provided excellent customer service. She was always available when we needed to contact her, and she helped us in many ways during the approximately six months that we had the storage unit. Our move went very smoothly, thanks to Tanya.
Judith M | Overall ExperienceStaff have been consistently helpful and polite. Storage was easy to access and convenient.
Gary V | Overall ExperienceTonya is a great person to work with. She was always available when we needed her. The facility having carts and dollies is very help full. We would recommend USA Storage to everyone for their storage needs.
Richard E | Overall ExperienceTonya was extremely helpful and friendly. Great to work with.
Sheila M | Overall ExperienceTanya was great to work with... friendly, good communication, organized. Excellent service!
Cheryl G | Overall ExperienceHello, I would recommend carts that have brakes on them. Then items won't scurry away when you try to load them. Maybe a few more carts/varieties. Easy access and well managed. Good location for HSV people. TANYA IS THE BEST!!! She was always cheerful, friendly and helpful beyond what her duties call for. I will miss her!!
Bruce K | Overall ExperienceWe have used this storage facility twice and are very pleased and satisfied with the facility. It is a clean, safe environment and customer service is excellent.
DANNY T | Overall ExperienceTanya was exceptional as the facility manager. She took care of us during a tough time. Highly recommend.
Mary C | Overall ExperienceVery efficient, useful and helpful. Thanks for a job well done!
David Z | Overall ExperienceWent great
Randy P | Overall ExperienceThe manager, Tanya, is very pleasant to work with. The storage unit met my needs.
Lisa A | Overall ExperienceThe storage unit was excellent and fit our needs perfectly. The individual service from Tonya was over-the-top fantastic. She worked with me for a couple of weeks getting what we needed for our move from out of state. I can't praise her enough. She was always available, friendly and professional. USA is lucky to have such a valuable employee.
Kathy G | Overall ExperienceTonya went above and beyond on customer service. She is truly the cornerstone of that operation.
Jerry S | Overall ExperienceWould VERY MUCH recommend if you want clean indoor storage. Convenient to access, and they have a variety of carts and things to use to get your stuff in and out.
Rhea L | Overall ExperienceGreat clean place that I would use again and highly recommend.
Penny M | Overall ExperienceThe facility has easy access to your stored items at all times and the attendant is very helpful and accommodating.
Judy S | Overall Experience