Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The salesmen did not tighten the pintle down to my hitch when he installed it. It came off and dented my bumper. I am not happy.
Did not welcome me. Unfriendly. Did not make eye contact with me. Said almost nothing to me. Did not thank me.
Very, Very poor condition. Attendant was very less that helpful. Spoke less than 5 words the whole time I was there.
Need to speak english a little better
I had to hook and unhook the trailer myself. I had to wait 30 mins after my reservation time to get the trailer.
very good service
He never looked at me, never got off his cell phone and said less than ten words total. No help getting trailer off my truck and no direction on where to our trailer. On a positive note, it was fast.
They were fast and very helpful
Be a little more helpful..Didn't get the truck I asked for so I was charged $29.95 Instead of $19.95 not acceptable and he did the same thing to the next customer be hind me
Not let this location rent trucks anymore !!!! One of the trucks had someone sleeping in it the night before beer bottles in the back ash from a bin fire in the cargo area and and puncture in the gas tank! The owners of the tire shop very disrespectful!!! I use u-haul on a regular basis and the worst Experience ever
I have used the auto transport trailer a few times. This time the trailer was very dirty as if it had been on a dirty highway in the rain. 3/4 of the way to my destination, after dark, the trailer running lights Had a wire problem and blew a fuse on my truck. I have had other better trailers and so over-all I will still consider I haul when the need comes up.
Jack stand didn't work right but the gentleman got something to raise it up so we could get it hooked up
Little to no conversation. Their spoken English was a challenge to understand. We did not perform any pre-inspection. I took it upon myself to walk around and peek into the storage compartment.
Great service
I can't open the attachments on my receipt to ensure I was charged correctly. In fact just trying to locks up my phone.
very good customer service
Great, fast and friendly service!
Hard to find
good services
I paid for a 15-foot truck and Joe 22 MI. And it cost me over $75. Not happy with that.
It was an excellent experience! Thank you!!
Late night rental went perfect.
Close down the business
Nothing. Everything went very well.
Dark and diirty
LOL The employees weren't exactly sure how to do the mobile app rental, since this was their first one. Once it was completed we laughed because what took about 15 minutes, in reality takes maybe 2 minutes. They learned something and so did I. If you are going to rent a truck, do it through the mobile app. Having learned the process it is much faster than walking in to the store and renting.
