Customer Reviews for Value Store It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Value Store It

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Shane D. on

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U-Haul pulled to the right when driving. It was not the cleanest U-Haul I’ve gotten. As well as compared to other U-Haul seemed out dated no power windows or locks for doors or back up camera. As well as my dolly I ordered wasn’t in the back of the U-Haul. However the people that helped me at the U-Haul location were nice and polite. The gentleman who checked the U-Haul back in was great

Jeanne W. on

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It was quick and easy...

Alexander V. on

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Customer did not leave a comment.

Jeannie V. on

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Gustavo G. on

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A class service

Cesar T. on

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Isabel P. on

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Maybe The only thing that matters most is the lack of parking you guys have on the facility. The rest was perfect. Thank you

Hector F. on

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Customer did not leave a comment.

Tonny M. on

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Great service and experience at the local brand.

Felix M. on

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Todo excelente !!!! Recomendado ??

pedro L. on

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Andre C. on

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Jose H. on

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All the staff were brilliant. Best customer service ever

Richard A. on

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Roberto G. on

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Edmundo F. on

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Cargo portion was almost pristine. Passenger/driver portion was not clean

LUIS A. on

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Great service!

Lewin Enrique M. on

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Juan A. on

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Salah N. on

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Hiroyuki M. on

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Juan A. on

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front desk people are excellent! Good condition of vehicles! Thanks!!

Shardadevi C. on

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They are true professionals. It wasn’t a problem to keep the truck for more than the paid hours..

GISELA T. on

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Customer did not leave a comment.

Christian S. on

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I've rented U-Haul trucks in the past, this particular pick-up and return location offers great customer service and attention to details.

Omar O. on

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Customer did not leave a comment.

Luis V. on

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The Best!

Salvador H. on

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Everything was great but the truck had a weird noise when i accelerated.

Adolfo A. on

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Customer did not leave a comment.

Hernando Z. on

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I was ok with adding the insurance coverage of $14 but when I reserved I’m pretty sure I declined it. I think it is important that the customer gets told about it instead of just adding it to the bill.

Marianella A. on

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Maria at the Customer Service was excellent, friendly and professional, I showed up early and she took care of us even before the opening time.

MARIA A. on

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Everything was better than I expected. Manny - I believe is the GM of the place - couldn't be more understandable and helpful. Everything was just great.

jannabeurys B. on

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I made a claim that I lost a day because the truck had two holes on the top and it was raining, so I couldn’t do anything on that time, or everything was going to get wet. I spoke to somebody from the office and they told me that I was going to get the next day free but at the end they charged anyways. I want a refund for that extra day.

JoseAdan G. on

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Highly satisfactory experience. Staff was friendly and very professional. The whole process ran very smooth. Thank you!

Malcom Luis C. on

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Very good service very professional and friendly

Martha E. on

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Customer did not leave a comment.