Customer Reviews for Value Store It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Value Store It

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Jose C. on

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Michelle G. on

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Carlos R. on

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Great service

Jesus Manuel C. on

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all was excelent

Enrique A. on

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eduardo D. on

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Juliana G. on

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Irwin C. on

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Oswaldo P. on

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Jesus L. on

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The service in this location is A+ Totally recommended

Caique M. on

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Zuglylay G. on

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Carlos C. on

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Excellent. Keep doing the good work. Bravo

Humberto C. on

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Jose P. on

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Excellent customer service, attentive to our needs and positively responsive to our requirements.

Yurimia S. on

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Excelente atención, buen precio. Personas muy amables. Recomendado

James B. on

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Extremely professional and courteous staff. By far the best UHaul experience of my life. Thank you.

alfredo C. on

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Excelente atención por parte de la señora María.

Daniel R. on

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I Was overcharged an extra day of rental, moreover the lady at the location was extremely rude and was unwilling to help. Her excuse was that she wasn't responsible for any transactions and redirected me to a 1800 number. I am never recommending nor using Uhaul services ever again.

Adelino M. on

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Professionally and courteously attended and the equipment in excellent condition... Can't ask for more.

Cesar L. on

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Excellent service. Thank you!!

JESUS T. on

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Felix M. on

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Excelente ??????

Tony D. on

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Jaime A. on

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Sumanth K. on

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Armando J. on

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Miguel J. on

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Great Staff.....

Wilmer Giovanni A. on

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Excelente servicio sin contratiempos muy amable el personal .

fernando R. on

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Excellent people!! Thanks. Very clean and neat.

Ildemaro R. on

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Jagdish T. on

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The front desk service is awesome. Van is not cleaned properly.

cesar B. on

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Great customer service.

Gemvirli B. on

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Excellent experience and wonderful customer service Congratulations!!

Victor G. on

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All fine, excellent customer service

Constanza F. on

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Shane D. on

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U-Haul pulled to the right when driving. It was not the cleanest U-Haul I’ve gotten. As well as compared to other U-Haul seemed out dated no power windows or locks for doors or back up camera. As well as my dolly I ordered wasn’t in the back of the U-Haul. However the people that helped me at the U-Haul location were nice and polite. The gentleman who checked the U-Haul back in was great

Jeanne W. on

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It was quick and easy...

Alexander V. on

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Jeannie V. on

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Gustavo G. on

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A class service

Cesar T. on

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Isabel P. on

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Maybe The only thing that matters most is the lack of parking you guys have on the facility. The rest was perfect. Thank you

Hector F. on

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Tonny M. on

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Great service and experience at the local brand.

Felix M. on

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Todo excelente !!!! Recomendado ??

pedro L. on

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Andre C. on

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Jose H. on

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All the staff were brilliant. Best customer service ever

Richard A. on

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Roberto G. on

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Edmundo F. on

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Cargo portion was almost pristine. Passenger/driver portion was not clean

LUIS A. on

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Great service!

Lewin Enrique M. on

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Juan A. on

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Salah N. on

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Hiroyuki M. on

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Juan A. on

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front desk people are excellent! Good condition of vehicles! Thanks!!

Shardadevi C. on

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They are true professionals. It wasn’t a problem to keep the truck for more than the paid hours..

GISELA T. on

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Christian S. on

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I've rented U-Haul trucks in the past, this particular pick-up and return location offers great customer service and attention to details.

Omar O. on

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Luis V. on

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The Best!

Salvador H. on

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Everything was great but the truck had a weird noise when i accelerated.

Adolfo A. on

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Hernando Z. on

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I was ok with adding the insurance coverage of $14 but when I reserved I’m pretty sure I declined it. I think it is important that the customer gets told about it instead of just adding it to the bill.

Marianella A. on

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Maria at the Customer Service was excellent, friendly and professional, I showed up early and she took care of us even before the opening time.

MARIA A. on

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Everything was better than I expected. Manny - I believe is the GM of the place - couldn't be more understandable and helpful. Everything was just great.

jannabeurys B. on

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I made a claim that I lost a day because the truck had two holes on the top and it was raining, so I couldn’t do anything on that time, or everything was going to get wet. I spoke to somebody from the office and they told me that I was going to get the next day free but at the end they charged anyways. I want a refund for that extra day.

JoseAdan G. on

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Highly satisfactory experience. Staff was friendly and very professional. The whole process ran very smooth. Thank you!

Malcom Luis C. on

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Very good service very professional and friendly

Martha E. on

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EMILIO L. on

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The location needs more parking.

Roberto F. on

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Tim R. on

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Very nice people, easy process.

Catalina H. on

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En esta locación no tienen el camión de 17. De resto es perfecta!

igor A. on

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Great service!

luciano M. on

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Andrew M. on

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Male associate was very friendly and welcoming. Helped me got on my way quickly and competently. I rented an additional day.

Dayana H. on

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Excelente servicios

Daniel S. on

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Staff a little bit rough with costumer

Edgard F. on

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The truck fail , mechanic and electrical

Jorge E. on

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JOSE S. on

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Excellent

betsaira C. on

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Great

Emily L. on

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When I booked the van it said the hours of operation on a Saturday began at 8:00 a.m. but when we arrived the facility opened at 9:00 a.m.

Pauline R. on

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Fiorela P. on

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Your service is great. Congrats!

JORGE M. on

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Explicar mejor las condiciones del contrato, tiempo de duracion del mismo, condiciones por millas, entre otras

RAFAEL M. on

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Rolimar C. on

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Servicio rápido y sencillo!

Antonio A. on

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I made a mistake, the vehicle I need it for thursday not friday. drove home 2 miles and 2 miles back, I realized is wednesday spoke to the person incharge he said , too bad , he cant do nothing to refund my money I was back 25 minutes after I took the van. He said sorry too bad . Please Uhaul I have used your truxks and your storages many many times , plea refund my $38 to my credit card , I did not used your van please refubd my mioney is not fair . Best regrds Antonio Alarcon 7862778057

Jim S. on

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Juan S. on

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johnny T. on

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ALBERTO B. on

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This location and the equipment rented has been the best U-haul experience ever. Good work guys !!!

Bruno M. on

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Fast check out, less than 5 minutes before drive out unit was clean and i returned with the drop box, invoice was perfect best experience until now

ERNESTO L. on

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Luis G. on

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Todo excelente, pero necesito ayuda y no se donde escribir o llamar, me dejaron un ticket de parqueo que estoy pagando por la web, pero esta van ya tiene una citación anterior que no me deja pagar. Qué debo hacer??

luis G. on

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Customer did not leave a comment.