Customer Reviews for Value Store It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Value Store It

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Alexander M.
Rating:

Customer did not leave a comment.

MARIE C.
Rating:

Carlos Wong is an asset to the company in my opinion. Thank you for everything.

Francisco Guille P.
Rating:

Customer did not leave a comment.

Jennifer C.
Rating:

Truck was so dirty and wipers doesn't work so yesterday was raining and driving was dificult to me

Michael R.
Rating:

The van that was rented had ants all over the car on the inside.

HECTOR G.
Rating:

The rental truck had an unpleasant smell and when I returned the truck, the gas was filled above the estimated gas consumed provided by uHaul and I was still charged for 1.5 gallons. Quite disappointed.

Silvia Q.
Rating:

They were very nice; we were not able to bring it back the same day due to a bad storm and we could not unload the truck; they made other arraignments for the other customers waiting for truck.

ALAN R.
Rating:

Very slow at pick-up. I didn't understand why I had to take a picture of my license with my phone when I had already handed it to the guy checking me in. Useless waste of time.

RAUL P.
Rating:

Great job, the cargo van was in impeccable conditions. The pick-up and drop off process amazing, fully automated.

SAM R.
Rating:

Customer did not leave a comment.

Humberto A.
Rating:

Customer did not leave a comment.

Michael M.
Rating:

Customer did not leave a comment.

HINMER R.
Rating:

El camión estaba en MALAS condiciones, el aire acondicionado estaba funcionando mal, la dirección para guiar el carro estaba mala se iba a la derecha, el frenado estaba malo, realmente no me sentía seguro manejando este camión, fue una muy mala experiencia

CARLOS C.
Rating:

Customer did not leave a comment.

Jose C.
Rating:

needs more training person who handle my request didnt knew basically noting had to call and facetime witrh another location to manage from the rate equipment charges

Erik R.
Rating:

Customer did not leave a comment.

Phillip L.
Rating:

Customer did not leave a comment.

Ivan K.
Rating:

Customer did not leave a comment.

Oscar G.
Rating:

The truck we used needs an alignment. The steering wheel was pretty much sideways to drive straight.

Julio N.
Rating:

Excelente trato

Idaliz G.
Rating:

Alejandro was very helpful with a last minute truck rental.

Keyner C.
Rating:

Customer did not leave a comment.

Patrick K.
Rating:

With the simplicity of rending the vehicle made my life much simpler.

robert G.
Rating:

Customer did not leave a comment.

REINIER G.
Rating:

Customer did not leave a comment.

bernard E.
Rating:

Very clean vehicle was waiting and service rep was very professional! ????????????????????

Daniel G.
Rating:

I had the worst experience and I got charged $25 for cleanliness when I received the truck dirty.

Esther F.
Rating:

Great Service and the guy who helped us in the front desk was very nice and explained everything

Patricia S.
Rating:

El vehículo estaba extremadamente sucio, por café, barro, pólvo como de 1 año de no lavarlo, pintura y más, realmente desagradable subir a esa van. Mi alergia fue muy fuerte y solo la maneje así sucio por 10 minutos hasta llegar a lavarlo. La atención fue muy pobre al exponer mi preocupación por lo sucio del van. nisiquiera le dio importancia.

Marcia B.
Rating:

Customer did not leave a comment.

Angelo D.
Rating:

Customer did not leave a comment.

Leslie M.
Rating:

Customer did not leave a comment.

Damian D.
Rating:

Customer did not leave a comment.

Margarita O.
Rating:

Great friendly service storage too is great with good security

JC L.
Rating:

The location was good. The young lady that helped me was very nice and pleasant. The only issue I had was with the mobile app. The process was a hassle. We cancelled the order and the young lady put it in at the store. overall it was not a bad experience.

CARLOS E M.
Rating:

Customer did not leave a comment.

Maresma M.
Rating:

Muy profesionales el señor Carlos bien detallado todo en perfectas condiciones

Orlando R.
Rating:

Customer did not leave a comment.

Ivan E.
Rating:

Customer did not leave a comment.

Beatriz M.
Rating:

Customer did not leave a comment.

Ignacio G.
Rating:

Thanks for great professional service!

Gilbert G.
Rating:

From the time I arrived to the time I drop off my uhaul rental customer service was great, I'm not kidding.

Joanna W.
Rating:

Customer did not leave a comment.

Charleen Y.
Rating:

Customer did not leave a comment.

Luis V.
Rating:

Customer did not leave a comment.

joseph P.
Rating:

better signage to identify the U-Haul location. I drove by it the first time w/o being aware I was at the correct location

Christopher R.
Rating:

I drove 16 miles and they charged me like I drove 45, fuck you fags.

Carrie S.
Rating:

Carlos was great

Urbano D.
Rating:

Customer did not leave a comment.

Sara N.
Rating:

I can't think of any at this point. Very pleased with the serives.

Sara N.
Rating:

Everything went very smoothly, I have no complaints...

Ella G.
Rating:

Customer did not leave a comment.

MARIA F.
Rating:

Excelent Unit, Exce;ente Attention of Carolyne

Arthur H.
Rating:

Customer did not leave a comment.

Emil G.
Rating:

Customer did not leave a comment.

Ondrej Z.
Rating:

Customer did not leave a comment.

Humberto P.
Rating:

Customer did not leave a comment.

Jose V.
Rating:

Customer did not leave a comment.

Jorge L.
Rating:

Customer did not leave a comment.

Margaret M.
Rating:

Customer did not leave a comment.

michael C.
Rating:

Customer did not leave a comment.

carlos a L.
Rating:

tks

abel S.
Rating:

Customer did not leave a comment.

Denise H.
Rating:

Very friendly and fast service

Paul L.
Rating:

Stop ripping us off with the price of gas you charge.

Sui Sin H.
Rating:

The damage waiver option was not selected online when making the reservation, but the damage waiver fee was forced on us when picking up the Uhaul.

MIGUEL ANGEL H.
Rating:

Customer did not leave a comment.

Mildred S.
Rating:

the reps were very friendly and attentive.

Esneider O.
Rating:

Customer did not leave a comment.

Arlene E.
Rating:

Great customer service and very helpful.

DOMINIC Y.
Rating:

Everything was good

No reviews have been submitted for this location.

Back
To Top