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ELSA P
Customer Reviews for V&S Auto Brokers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mike and Gabriel were great to work with.
STEVEN Rnice guys in office very friendly. quick and easy
Thomas CAmazing location .. extremely helpful and friendly Will rent from this location for sure!!
BRYAN MThe u haul was not very clean up front and smelled strongly of pot, I do not smoke and or like the smell, I feel that because many people use the same trucks there should be no smoking aloud in them, and a wipe down and check should be done also by the company, and not just trusting that those who used the truck actually cleaned it.. I also feel the online pick up stuff could be a little easier but over all it was ok and nice because I wasn’t able to get there and do it in person..
Rebecka Fnull
DERRICK Bnull
Herzel Tnull
MAIKON Rnull
Edinaldo Dnull
JOSEPH GVery fast and one of the best experiences I ever had I would definitely refer any one to go with u haul
William SGreat staff and support and inventory. Thank you
Brian Enull
Steven HOvercharged, manager cursed me out and threatened me.Charges for things which were not necessary. Van was filled with junk behind seats, was like that upon rental.Charges I was not made aware of.Overall, I will never rent from this facility again!
MICHELLE Anull
JOSEPH Gnull
JOSEPH GExcellent Customer Service! The location was very helpful in helping me choose the right size truck.
Steven IOvercharged, manager cursed me out and threatened me. Charges for things which were not necessary. Van was filled with junk behind seats, was like that upon rental. Charges I was not made aware of. Overall, I will never rent from this facility again!
MICHELLE AVery fast and one of the best experiences I ever had I would definitely refer any one to go with u haul
William SGreat staff and support and inventory. Thank you
Brian EVery busy location with many trucks, easy drop off
ROBERT BVery Good
VITELIO OPrompt and courteous service
ANTHONY MThe inside of the trailer I rented was full of leaves
JAY SThe are great
ELI SNext customer will love this drop off location too
ELCIO MI paid for 2 different Dollie’s and they did not come with the u-haul
Gabriel MStaffs were nice and offered warm welcome
HOK CEquipment was not available even though reservation was confirmed
PAUL HQuick and easy reservation, pick up and return
Kathleen MThe best
ROBERTO DNot a thing!
ELAINE CShe very friendly and helpful
MURAT ENothing all good👍
MAURO RVery good location
RICARDO MNothing
MRY BElsa is awesome! Kevin was awesome on the day of pick up too!
Lori GThe truck and trailer were ready and clean. However, I only drove it 3 blocks to my pick up location . The AC seemed to be working. Very odd smell in truck cab. Loaded truck the following day and started my drive across country. After 20 minutes, no AC and the smell in the truck was atrocious. Rolled windows down and continued the drive. Put sunvisor down and a meth pipe falls into my lap. Next stop, throw meth pipe away and realize that the entire trip will have to be with windows down. So NOONE really inspected my truck before I picked it up….just a cursory cleaning. I reported the AC and meth smell upon turn in. And no, I couldn’t return to the pick up location and get another truck….it was packed and moving across country. I’ve never had a situation like this with UHaul. Other than the AC and smell, the equipment worked great.
NANCY NFriendly staff
NAKIA HProfessional an accommodating.
Kathy GThey were there late and very helpful, drop off went very smooth
Glenn EWhat can we do to improve for the next customer? ...... I have no idea. They were informative and quick. Trailer was clean and in excellent shape
GARY SEverything during the process was so super easy and everyone involved were so helpful. It was a pleasurable experience from start to finish.
MICHELE CI have used thus site in the past. Trucks are clean and the office staff is very helpful.
Paul MThey went above and beyond to accommodate us.
DAN GQuick pick up, the vehicle was immaculate and well maintained. I would absolutely recommend this place for anyone looking to rent one. THANK YOU!
Donna TLady was nice, but walked into the customer and her having a bit of a back and forth. Customer was rude and she talked back. Wish I didn’t have to deal with that.
Barclay DEasy and professional. Friendly - def above average
Edward WEasy drop off location. I parked and got my things out. The staff took the keys and told me to have a nice day. It couldn't have been easier.
Chris SThey were prepared for our pickup and everything went very quickly.
KATHERINE KExcellent and convenient location
David KManager … Kevin …. Monmouth County… was excellent!
cherly sThe absolute best!!!!!
Laura ZHome run friendly helpful confidence inspiring experience! Final results achieved and I knew on the road my trailer was solid including the hitch! A real blessing these guys!!
DAN TThe employee we met was very nice and helpful.
Victoria P