Customer Reviews for Vanness Automotive
(U-Haul Neighborhood Dealer)

122 reviews

18 Concession St N   Tamworth, ON K0K3G0

(613) 379-5287

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(613) 379-5287

18 Concession St N
Tamworth, ON K0K3G0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

IVORDAVE S. 
Rating:
5.0

Customer did not leave a comment.

PAULE H. 
Rating:
4.0

Renting the truck online it was a disaster, we were to pick up the truck at 9, there was a online problem we end up having the truck at 11.

Carlos C. 
Rating:
5.0

Everything was good

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Gerrard T. 
Rating:
3.0

Learn to communicate clearly - is the transaction finished? Is there anything to sign? Do we get a new receipt?

Beverly T. 
Rating:
1.0

The shop refused to wear masks indoors or outdoors, made me feel extremely uncomfortable given that we are currently in a lockdown and are mandated to wear masks in customer experiences. Was extremely disappointed and was afraid for me and my partners safety.

Shoshauna G. 
Rating:
3.0

Customer did not leave a comment.

Dave T. 
Rating:
5.0

Great service. Easy pick up and return of truck. Thanks.

Laura E. 
Rating:
5.0

Customer did not leave a comment.

Jean M. 
Rating:
5.0

Very happy ! Thanks guys, much appreciated and really good experience. Totally recommend them!!!

PETER R. 
Rating:
5.0

Clean out snow accumulation from equipment. Otherwise a smooth transaction.

Michael L. 
Rating:
3.0

Customer did not leave a comment.

mandy M. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
2.0

The parking lot at this location is very small and cramped, in fact I had to park it in front of a garage door because there was nowhere else to park it. There just seem to be too many vehicles being returned at the same time for that places size period plus it's a garage and there were vehicles everywhere as well

PAUL H. 
Rating:
5.0

Customer did not leave a comment.

Courtenay M. 
Rating:
5.0

Hi there, One recommendation is to make the door frame taller. It is a real pain in the back side. Thank you Marika & Adam

Adam F. 
Rating:
5.0

Gas replacement costs are way too high And for one days rent it came to over 200$, which is way more that the online quote

Gail K. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Customer did not leave a comment.

LauraLee B. 
Rating:
4.0

Customer did not leave a comment.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

Guohua Z. 
Rating:
5.0

Customer did not leave a comment.

ryan K. 
Rating:
4.0

I found the people efficient and warm. They called me prior to pickup time to confirm everything.

STEPHEN L. 
Rating:
3.0

Customer did not leave a comment.

tom H. 
Rating:
3.0

Customer did not leave a comment.

Frances M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Service manager had some difficulty getting on to the site. Server must have been very busy, took almost 1 half hour to get on. Every thing else was great

rosemarie P. 
Rating:
5.0

Customer did not leave a comment.

tim C. 
Rating:
3.0

Customer did not leave a comment.

TOM O. 
Rating:
5.0

Not much, it was an overall easy experience at this location.

Kelly L. 
Rating:
2.0

Didn't have moving blankets so I had to use my blankets which got dirty and weren't as thick..probably ruined a lot of my blankets. Very slow service. Took an hour to get things sorted even though I already booked online. Wasn't overly impressed that none of the napanee locations had a 6'x12' enclosed trailer

amy D. 
Rating:
5.0

Everything was excellent. I will rent again.

David P. 
Rating:
3.0

Customer did not leave a comment.

Kim D. 
Rating:
5.0

Customer did not leave a comment.

debbie P. 
Rating:
5.0

Customer did not leave a comment.

Wade D. 
Rating:
5.0

My original reservation was for a different location, the Shell station in Kaladar ON. I was disappointed that I was not informed prior to my arrival at that location that it was no longer associated with Uhaul. I feel that it is bad business practice to not inform customers of these changes before their reservation. Especially since it is expected that the customer alert you of changes a minimum of 24 hours prior to the pick up of the truck or trailer. While the Tamworth location was exemplary I will think twice before renting from uhaul again.

Lauren B. 
Rating:
5.0

Customer did not leave a comment.

Deborah W. 
Rating:
5.0

Customer did not leave a comment.

GREG P. 
Rating:
5.0

Customer did not leave a comment.

Carol P. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
1.0

Make user of booking software more competent.!

Rejean D. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

All was good they were great there just the truck was not 100% clean

austin Q. 
Rating:
5.0

Customer did not leave a comment.

Allen T. 
Rating:
4.0

Customer did not leave a comment.

Victoria B. 
Rating:
5.0

AWESOME SERVICE

peter V. 
Rating:
5.0

all was great... randy is the man ;)

steve C. 
Rating:
3.0

Make sure the inside of the truck is clean from grease.

Pauline C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Monique J. 
Rating:
5.0

Awesome service!

STEPHAN H. 
Rating:
5.0

Very helpful and a pleasure to deal with....

Al U. 
Rating:
5.0

Customer did not leave a comment.

deborah B. 
Rating:
4.0

Customer did not leave a comment.

James Reginald W. 
Rating:
5.0

Customer did not leave a comment.

Peter W. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLEY R. 
Rating:
4.0

Customer did not leave a comment.

Chris R. 
Rating:
3.0

Friendly service but we already ready felt taken advantage of so our opinion of the overall experience still ensures we will never use U Haul again. We are out almost $100 which no one can afford. Thank You

Ben G. 
Rating:
3.0

Very helpful. Made notes of the issues with the vehicle to get it repaired

Paul C. 
Rating:
5.0

Customer did not leave a comment.

DERRICK H. 
Rating:
4.0

Customer did not leave a comment.

GERALD M. 
Rating:
3.0

We are happy to have a local uhaul rental.

Stephen W. 
Rating:
5.0

Keep up the good work

Brian S. 
Rating:
4.0

I can't comment too much because I returned on SDat and it's closed.

ken S. 
Rating:
5.0

Customer did not leave a comment.

patrick C. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Mike D. 
Rating:
3.0

Customer did not leave a comment.

DANIEL V. 
Rating:
5.0

Unfortunately I was recommended to rent a trailer from the 1-800 call-out center that was not large enough for what I needed. I then took a 17' Truck to realize the actual floor size was only 14'. I immediately returned the truck and I was charged a day fee + mileage and taxes totalling up to $ 95.00 and still left me stranded not being able to accomplish the task. Now, I need to return this weekend (7 hrs drive) with my own trailer to pick up my item. This leaves me quite disappointed.

STEPHANE P. 
Rating:
5.0

Great dealer, friendly and got the paper work done quickly.

ANDREW N. 
Rating:
4.0

Customer did not leave a comment.

SIOVHAN M. 
Rating:
5.0

The gentleman was friendly and helpful. He was quick and efficient.

siobhan M. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

Extremely helpful and friendly

CLINTON S. 
Rating:
5.0

Customer did not leave a comment.

LESLIE S. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
4.0

Customer did not leave a comment.

roger H. 
Rating:
2.0

U haul didn't give us the kilometres necessary to complete our most direct route move along with their out of town drop off. Had to pay additional $17 for the mileage. Disappointed.

ERICA M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

RORY D. 
Rating:
5.0

These folks are the absolute BEST!!!!

Richard S. 
Rating:
3.0

Customer did not leave a comment.

JODOIN R. 
Rating:
3.0

Customer did not leave a comment.

CHARLIE D. 
Rating:
3.0

Customer did not leave a comment.

LINDA V. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN K. 
Rating:
5.0

Customer did not leave a comment.

FRANK M. 
Rating:
5.0

Although they were closed on a Saturday drop-off, an employee was nearby and came over to open the doors and accept the keys.

RENEE L. 
Rating:
4.0

The local owner/operator is great to deal with.

Steve W. 
Rating:
5.0

.

Alexander S. 
Rating:
1.0

Clean you trailers so my shit isn't getting destroyed from someone else's philth!

Kelly B. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Your guy there, Randy, was extremely helpful and accommodating. I would definitely rent there again. The people make the difference.

JOHN R. 
Rating:
5.0

Great job by tamworth guys

MURRY M. 
Rating:
4.0

Customer did not leave a comment.

KELLY W. 
Rating:
5.0

The service was excellent, friendly and very helpfully. I will definitely recommend this location. Fantastic. The equipment was in great shape and easy to use. Thank to Tamworth U haul

AMY H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top