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Dan S.
Customer Reviews for Variety Stuff & Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck smelt really bad ( body odor/ cat urine. It needs a good interior cleaning and air fresheners.
becky C.We were thoroughly impressed by the entire drop off experience and the quick service from the 2 employees! Thank you!
Barbara J.The owners are very reliable and helpful. Overall very good experience.
Ilona D.Van had a message the right rear tire was low on air; I put more air in this tire and the message continued. This needs to be fixed soon.
BILL M.The Uhaul location provided exemplary service and there is nothing they could have done better. I would highly recommend them. My only complaint about my overall experience would be the mileage costs. After adding in the moderate mileage I travelled, the final total was more than double the original quote. The cost of the rental was $60 plus $30 insurance; but after mileage (and tax) ended up being over $130 more. The “rate†is therefore somewhat misleading. Given that you are required to pay for your own fuel, I find the mileage cost to be excessive, especially in comparison to other truck rental companies. This is no reflection on the rental “locationâ€, just an overall perception of Uhauls online rental process.
Carole S.I don't think a person can be kinder. I believe the ladies the looked after my rental needs name was Susan. Located in Beaverton Ontario. It was my experience that showed team work and professional PR skills. Thank you for you service Dan
Daniel S.Transporter had flat tire. Where to drop key wasn't apparent at drop off.
Allan W.Excellent service !
Leah L.Great place
Bradley R.Excellent in every way
JAMES D I.Sue provided exceptional customer service! She was an absolute pleasure to deal with. Thank you so very much Sue for making this experience so much easier for me! The owner of the store Arlene was very helpful as well! Overall, I was provided with exceptional customer service. My heartfelt thank you to both Sue and Arlene!
Farah C.Worst experience I ever had! It took 14 trips because only a 9 foot cargo van was available. Then I was overcharged the first day of rental. And to think I will need a moving truck in the future. This will mean driving 45 minutes to try to find a truck . This location does not even have a 10 foot van that fits a queen size mattress.
Stewart W.Very nice young man. Just remind him to check his voicemail lol he is very busy revamping the store which is excellent in any case. We thank him as well.
george B.