Felt a little uncomfortable dropping a trailer in their public parking lot. I would have thought they would provided a gate code to drop the trailers in a more secure location. However, the facility was in a remote location without a lot of traffic, so I’m sure everything was okay.
LARRY C
Customer Reviews for Verde Ranch RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Computers were down for a long time.
JOSEPH MThe Lady helping was a gem. fast , I was in and out in no time
Shannon CJimmy stepped up and found me the trailer I needed in short order. He made my workload a lot easier for me and I'm thankful.
Eric VJimmie was very nice.
EDWARD BThe lady that helped me was very friendly and courteous.
SHANE CThe employee, Jane, was rude and irritated that the truck had a car trailer that had to be removed. She didn’t know how to remove the trailer so my husband did it for her.
MATTHEW KPerfect as is
MARY MPicked in the U-Haul and had to clean the whole thing out after they gave us the wrong time and promised a bigger truck that was not at the confirmed location we had to drive to another location 20 min away and it put us 3 hours behind on moving.
TREVOR HI also had trouble reaching U-Haul by phone. Had a question I wanted to ask and never did get through. This also cost $$. I wanted to know how much fuel to have in the truck upon it's return. I would have been happy to bring it back at the requested fuel level but instead ended up paying $5.50 or so per gallon for ten gallons of gas. I would've liked to have a way to connect with simple questions.
Steven MJane was professional & friendly.
James AThe facility didn't know what they were doing. They had me walking between two different offices in the freezing cold. They were rude. I couldn't tell you if the office was clean as lady who opened the door would not let me in. She just took the keys and left.
Nadine IThe male representative was very kind and informative. He made sure I knew how to work the truck and take care of it.
James D